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Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for
KidKraft Paramount Wooden Swing Set with Two Clubhouses
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3.8 out of 5 stars
stars
209 ratings132 reviews
  1. 5 stars55% (114)
  2. 4 stars13% (28)
  3. 3 stars8% (16)
  4. 2 stars5% (11)
  5. 1 star19% (40)

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Showing 91-100 of 132 reviews
Aug 2, 2021
Reviewer name: Stacy29
1 out of 5 stars
1 out of 5 stars review

Broke within a year

Bought this playset for our 3 and 4 year old daughters last year. They are 32-38lbs each, not even close to the weight limit. We live in Michigan so they didn’t even use it for 5/6 months of the year during the winter. Now the clamps for the spiral slide are broken in half. I didn’t spend over $2,000 on a playset to have to buy replacement parts with less than a year of use. My children can no longer play on their favorite slide due to safety. We will not be purchasing a kidkraft playset again

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

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Dec 6, 2022
Reviewer name: Tosha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful

It came out great one of the boards was split but other than that it looks great

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for your valuable feedback! We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

May 31, 2019
Reviewer name: A disappointed Grandma
1 out of 5 stars
1 out of 5 stars review

I have had issues with replacing a broken swing slide. A big run around. Many phone calls.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there, Thank you for taking the time to leave this feedback. We sincerely apologize that you had this experience and will do everything we can to make it right. Please email us directly at customerservice@kidkraft.com (Attn:Debbie) and we will gladly assist you We look forward to hearing from you. - The KidKraft Customer Care Team

Jun 22, 2018
Reviewer name: GRANDKIDS
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

INSTRUCTIONS WERE HORRIBLE

PRODUCT WE LOVE BUT INSTRUCTIONS WERE NOT EASY TO FOLLOW

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reply from KidKraftExpert

We're sorry that your experience building your dollhouse was frustrating, but we're thrilled that you're happy with the finished product. Happy playing! - Collyn, your KidKraft Customer Care Advocate

Aug 26, 2023
Reviewer name: Marcy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Twin Towers

You need a group to put this together

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Aug 25, 2023
Reviewer name: Elle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for a preschooler

The directions were a little hard to follow and were missing a couple pages. But the over all product is great and my 3 year old loves it.

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Jun 6, 2019
Reviewer name: Glas
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

kids love it

Happy with the purchase. Some wood parts were damaged nothing over the top or worth sending back for replacement. It was easy to assemble.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there, Thank you for your review and are thrilled your kids love the playset! We are sorry your parts came damaged and will gladly replace these if needed. Please contact customerservice@kidkraft.com or 800-933-0771. We hope it brings your family many years of fun!-The KidKraft Customer Service Team

Jun 25, 2019
Reviewer name: GrandmaAnn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Playset

Our grandson is having the time of his life on this. Very tedious to put together, but in the end it looks beautiful.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there, Thank you for valuable review! We are sorry assembly was tedious, but we are thrilled your grandson loves the play set. We hope your family enjoys many happy years of fun!-Happy Playing!-The KidKraft Customer Care Team

Jun 18, 2020
Reviewer name: JC
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Value

Overall a good product at a great price. The directions are OK. The Tube slide is brutal to assemble.

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Oct 22, 2018
Reviewer name: Horrible
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good

Instructions were horrible, couldn't read part numbers, wood is cheap cracked when screwed, just over all totally bad experience ...

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi There, We're so sorry to hear that the assembly process was difficult, and we want to ensure that you get the most benefit out of your purchase. Our Customer Care Team is always available to help you with any assembly issues, with replacing parts, or with any general concerns you have. Please contact us at customerservice@kidkraft.com and we will work to resolve any issues you have. -The KidKraft Customer Care Team