Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses

Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for

KidKraft Paramount Wooden Swing Set with Two Clubhouses

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3.8 out of 5 stars

stars211 ratings134 reviews

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Showing 91-100 of 134 reviews

Jun 22, 2024

Val

1 out of 5 stars review

Pile of wood we can't use.

Instructions are not clear, parts don't fit, we had to buy so many extra pieces for this - absolutely do not recommend. Wind picked it up while partially assembled since there is no way to secure it while it's being built and smashed it. 0/10.

Helpful?

reply from KidKraftExpert

We're so sorry for the frustration with assembly! Please feel free to contact us at customerservice@kidkraft.com so we can assist. -The KidKraft Customer Care Team +1 (800) 933-0771

Nov 14, 2020

Paul

1 out of 5 stars review

Poor Quality

Purchased 3 years ago and falling apart! Not worth the $ spent purchasing and $ hiring 2 build. Cheap materials, stain didn't last 1 year! This is the 3rd set purchased but by far the worst! I could go on and on about how horrible this set is.

Helpful?

reply from KidKraftExpert

Paul,Thank you for your feedback, and we're sorry that this playset did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771

Apr 21, 2024

amc

1 out of 5 stars review

Parts don't fit.

We unboxed everything and set out all the parts - the wood boards were not cut correctly and do not fit together like they should. Unable to return so now we just have a pile of playscape parts we can't use.

Helpful?

reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Jun 2, 2023

Disappointed costumer

1 out of 5 stars review

Broken Playset

I purchased this product 3 weeks ago and it came today. Unfortunately the pallet it was delivered on was snapped. And more than 8 pieces were broken in the box.

Helpful?

reply from KidKraftExpert

We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Aug 30, 2018

GENE

4 out of 5 stars review

Verified Purchase

Children love it

Still putting it together but so far looks really good.

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Aug 15, 2017

Rock

5 out of 5 stars review

Verified Purchase

Swing Set

Great swing set, great value, well built, reasonable price.......AAA+++

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Jun 23, 2019

Irma

5 out of 5 stars review

Verified Purchase

Love overall design!

Would of liked a few more window panels

Helpful?

reply from KidKraftExpert

Hi there, Thank you for your valuable feedback! We hope that it brings your family many years of play! Thank you for playing with KidKraft!-The KidKraft Customer Care Team

Jan 4, 2018

Sarah

2 out of 5 stars review

Verified Purchase

Cheap

Not as big as it looks, wood was thin and plastic is thin. Not great quality.

Helpful?

reply from KidKraftExpert

Hi Sarah,Thank you for taking the time to give us feedback. We rely on our customers so we can make improvements to our products when necessary. Please contact us at 1800-933-0771 to see what we can do to make you 100% happy.Thanks for playing with KidKraft!Maggie-Your Kidkraft Customer Care Advocate

Dec 26, 2023

Moly

5 out of 5 stars review

Verified Purchase

Amazing playset

Awesome kids love it

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Jan 18, 2022

MiMiLo

2 out of 5 stars review

Not as pictured

Very disappointed with the size of this playset. The picture makes it look very large and it is NOT nearly as big as it looks in picture. I have grandkids of all ages and thought the set could accommodate them but is only suitable for the younger kids.The 8 to 10 year old kids can barely fit through the tunnel slide.

Helpful?

reply from KidKraftExpert

Thank you for your feedback, and we're sorry that the size of this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #04002