[This review was collected as part of a promotion.] I bought this washing machine a couple of months ago and am absolutly delighted with it. The inside drum is actually deeper than the old 4. cubits were. I know this because I have to reach more to get all the clothes out. It cleans so much better than I expected, using less water. And the spin cycle almost dry's my clothes so it is saving me money on the dry time in the dryer.

[This review was collected as part of a promotion.] Junk. The washer only works well in the heavy-duty cycle. Will not fill in normal cycle unless you use deep fill. Bedding cycle is worthless. Bedding doesn't really get washed. My first LG product and maybe my last. My old Admiral washer was much better.

If you enjoy spending literally hours trying to wash one load of laundry, this is perfect for you. It constantly stops and has error messages because items will shift in the tub or it won’t drain correctly. If you put it on a “spin only” cycle to try and get some of the water out of the items it will, inexplicably, fill the tub again. It has a bedding setting that can’t even handle two throw blankets at once. You will have to hand wring the water out into a bucket and try again. Completely pointless having a large capacity washer when I can’t wash more than one or two days worth of clothes at once. Not to mention the installation crew connected the hot and cold hoses backwards and didn’t connect the drainage hose at all before starting a test cycle and then leaving, which flooded my apartment.

[This review was collected as part of a promotion.] My husband and I purchased this about a month ago and we love it. It is quiet and plays a tune when a load is done. We like the detergent and fabric softener location at the top/back of our LG washer.

[This review was collected as part of a promotion.] There have been several times that after the wash, my clothes are still sopping wet. I try to use the “spin only” setting to remove the excess water and the washer keeps REFILLING with water!!!! Absolute garbage. Unpredictable, frustrating, and a waste of time and water.

I'm really sorry I listened to CR and bought this washer. Day 1 I tested the spin cycle (empty) and it vibrated so badly that it shook the house. 3 weeks later they replaced the tub and it still shakes, but not quite as bad. The repair guy said that is normal for LG & even he didn't like the brand!! I'm afraid to use it, but I'm stuck with it.

[This review was collected as part of a promotion.] I bought this washer to replace another brand also named with "two letters". That washer gave out in only two years, so I was skeptical about buying another HE washer. I liked my washer from before, that lasted 15 years and had simple controls. A knob for load type and size, water temp and a start button! It cleaned as it should, period! I should have taken them with me when I moved! As I said, I bought this LG to replace the new but broken one of two years! Aesthetically the washer is great! The glass top really shows it off, the soft close feature is really nice too! The knobs are simple enough to use, and once you figure out how you want it to work for you, it does a great job washing clothes. It has a "bell chime" at the end of the complete cycle to let you know the clothes are done. It's super quiet, unlike the can opener grinding sound the other HE washer made! I think the trick is, at least for me, is to use the "deep wash" cycle for a normal load, this allows for what I consider to be a normal amount of water dispensed to wash appropriately. If you need to use say the "bulk load" cycle, then I would set the water to "deep fill". To me this allows enough water to be dispensed in order to cover the clothes and wash them properly. Also place/stack the clothes loosely and evenly around the agitator as it will turn and "weigh" the clothes for proper balance. You will need to use the dispensers for bleach, softner or detergent before closing the lid, because the washer won't start until the lid is closed and once the lid is closed, it locks! I like to use white vinegar in my rinse cycle to rid clothes of any residue. I have to put that in the softner dispenser and hope it ejects when it's supposed to. I've only used the washer 5 times now. I've washed towels, jeans and sheets during those times and have been happy with the results. All in all I'm pleased with this product, only time will tell if I will stay pleased! Follow the instructions, as it does seem like a lot to do just to wash clothes, but I think it is necessary to get good results. At this time I would certainly recommend this product to others, and I do apologize for the lengthy review! ;)

[This review was collected as part of a promotion.] It's a 4/5 for a water efficient washer, but 3/5 for what I expect of a washer. All washers now seem to not put enough water imo. I always have to put it on Deep Fill to ensure all the clothes (even if it's a small load) are wet and thoroughly washed. It's quiet. Clothes come out clean (when Deep Fill is used). I would prefer that the default for water temp is Cold, rather than Warm.

[This review was collected as part of a promotion.] It washes clothes fast! There is a learning curve to this washer just like every other one will also have a learning curve. The heavy duty cycle is best for my husbands work clothes(blue collar) and normal cycle works best for me & my sons clothes. The pods do not work with this washer they don’t dissolve all the way. For this washer I recommend a liquid HE detergent. I don’t use powder detergent bc they clog up the washer real quick.

This machine does not wash heavily soiled clothes clean. When I use this machine to wash work pants that are moderately soiled, the machine does not get the knees clean. The agitator just gently swishes the clothes, so there is not enough agitation to clean the items sufficiently. My former, very old, now dead, machine worked much better. I'm disappointed with this purchase. I don't recommend this machine for people with seriously dirty clothes.