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Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator for
LG 4.1 cu. ft. Top Load Washer With Agitator
3.9 out of 5 stars
stars
432 ratings431 reviews
  1. 5 stars57% (246)
  2. 4 stars14% (62)
  3. 3 stars5% (20)
  4. 2 stars6% (28)
  5. 1 star18% (76)

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Showing 221-230 of 431 reviews
Feb 24, 2026
MD213
2 out of 5 stars review

Weak Machine

The clothes come out wet, no matter how many spin cycles you run. We thought it was broken and had an LG tech out. He said this model can’t wash king sized sheets or a blanket. We were told to use a laundromat for our regular bedsheets.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG

Hello, Mario. Thank you for sharing your experience with your LG Washer. It’s great that you had an LG technician take a look, and We understand how important it is for your washer to handle everyday items like king‑size sheets. Some LG models have specific capacity and load‑balance guidelines, which can affect how larger bedding items spin out. You can review more details about load recommendations and proper usage here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691TWW To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 25, 2025
Jennifer
5 out of 5 stars review

I don't understand the bad reviews. I've never had to use the deep fill option to get the clothes wet. It drizzles water in, turns the tub, drizzles water in, turns. Never had a problem with clothes coming out of the washer too sopping wet or dry as if they weren't washed. Clothes are clean, very well spun out, and it's super efficient in how fast it washes! The jingle when it's done is a few seconds and I don't know why people have complained about that either. I run the Normal cycle for all clothes and any bedding I run on the bedding/waterproof cycle just in case. No problems.

Helpful?35S5ZQFQAD3P13854916218
Aug 2, 2025
TJ Nelson
1 out of 5 stars review

Disappointed

Disappointed. Always have to deep fill to have water cover clothing (poor sensors evidently). Clothes not always clean, leaving lint or residue. Tub dirty on bottom after washing clothes which makes me wonder how clean clothes really are. I suggest: Don't buy this.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Care Team

Hey there. We're concerned to hear about your experience with your washer's water level and cleaning performance. The issues with lint, residue, and a dirty tub can often be resolved by running a Tub Clean cycle and using the correct amount of HE detergent. We want to help you get your washer working to its full potential. Please send us a direct message to @LGUSSupport with your washer's model/serial number. We can provide specific troubleshooting steps or help you set up a service appointment. ^ Diego

Nov 21, 2025
DENISE
1 out of 5 stars review

I don't know what i like about it! I still havent recieved it! its been 3 weeks and still no washer! oh i get the run around froms Sams club, LG and now the delivery men also ! My advice is rent a u-haul and go pick it up yourself in Polk county! oh but for some reason they only have 1 of these washers in stock, just 1! its been 3 weeks of passing the buck! I want my washer !!!!

Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Customer Care

Hi, Denise. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to be delivered on time so you can begin using it. In the meantime, if you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 for updates on your purchase. Once your unit arrives, one helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you still need assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 21, 2025
KATHRYN
1 out of 5 stars review

Worst customer service!

We bought a LG washing machine in November 2024. In July 2025 a piece of the door hinge broke. We contacted customer service and spoke to a very rude customer service rep. She kept telling us the machine was fine since an error code wasn't showing. After going round and round with her about still needing a repair man to come look at our broken henge, she sighed and told us if the tech came out and it wasn't a warranty issue, we would have to pay for a service call. The tech came out and had to order a new door for our washing machine. He came out on Aug. 5th and repaired the door. While he was repairing the door he moved the machine and hit the drain pipe under the machine causing it to come through the ceiling in our kitchen below. We have been going round and round with their off shore customer service trying to get the ceiling repaired. They keep telling us a "Presidential liason" will call us back in 24-28 hours and no one ever calls us back!!!! This is the worst customer service I have ever had to deal with!!!

Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Customer Care

Hi, Kathryn. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be repaired properly and for your home to remain protected during service. For the hinge issue, one helpful step is to regularly check that the washer door closes evenly and keep the hinge area free of detergent residue or buildup, as this helps reduce strain on the hinge over time. For more guidance, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with repair coordination or service follow-up, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 21, 2025
Herman
1 out of 5 stars review

The washer will start but won't finish the load. Has 2 year warranty that LG and Sams Club won't honor. I called both companies and said only 1 year and hung up. Being a disabled veteran on a budget, this is shameful. DONT BUY, ITS HOT GARBAGE!!!

Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Customer Care

Hi, Herman. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to complete cycles reliably. When a washer starts but doesn’t finish the load, one helpful step is to check and clean the drain pump filter to ensure water can drain properly during cycles. A clogged filter can cause the machine to stop mid-cycle. For more help, visit https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232. If you still need assistance with warranty verification or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. We're here for you! Juvy

Sep 6, 2023
Brenda4runner
5 out of 5 stars review

Verified Purchase

Easy to use

Enjoying the use of my new washing machine. Operation is simple and the resulting wash is great.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
Feb 16, 2024
WolfePack5
5 out of 5 stars review

Verified Purchase

Great purchase

exceptional product and well priced for the features it offers

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
May 9, 2024
Cddd
5 out of 5 stars review

Verified Purchase

Great Features

Love this washer. It's quiet and cleans great. Love the features.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
Sep 5, 2023
dgm99
2 out of 5 stars review

Verified Purchase

Not a good washer

Too little water and weak agitator action on " normal " wash cycle.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from Customer Care

Hey there. Thank you for taking your time in leaving us a review on your 4.1 cu. ft. Top Load Washer with 4-Way Agitator® and TurboDrum™ Technology. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony