Hi. We appreciate you sharing your experience with your LG WT6105CW Washer. We recognize the situation you have faced with the cycle durations and the cleaning results of your unit. To help improve washing efficiency and performance, we recommend using the correct amount of high-efficiency (HE) detergent, selecting the appropriate cycle for your fabric type, and avoiding overloading the drum. You can explore the full range of settings and optimization features by visiting https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW?srsltid=AfmBOoquAV85w0KWk39pENlYF-oV0VmbjWO-ybCztSEg6JfzR_SPUGt0. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello! Always great hearing when an LG Washer is pulling its weight — smooth cycles, solid capacity, and quieter operation than past machines is exactly the kind of upgrade we love to see making a difference. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Hi, Joyce. Thank you for sharing your review of the LG Washer (WT6105CW) model. We hear your feedback regarding the learning curve and cycle information provided by the washer. We want to ensure you get the absolute most out of your laundry pair. For smoother laundry routines and a better understanding of cycle operations, we suggest these tips: (1) Connecting your washer to the ThinQ app via Wi-Fi offers a detailed digital display on your smartphone. The app explains each cycle, sends real-time progress alerts, and lets you download specialized cycles for different fabric types. (2) Utilize the Cycle Guide: The Normal cycle is fully automatic, using sensors to detect load size and optimize water levels. For bulkier items, selecting the Deep Wash or Bedding cycle will increase water usage. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW. If you’d like us to walk through the best settings for your laundry style, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Juvy