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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 571-580 of 1,091 reviews
May 5, 2025
Sds1951
4 out of 5 stars review

Nice TV, but lack compatibility with older devices

Like this TV, however the TV has fewer device connection ports that my older TV had. I am still unable, unsure how to hook up my Blu-ray, vhs, sound bar and cd players.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Dana
5 out of 5 stars review

Better than Iphones

We decided to change from iphones back to android. So far I love this phone. The camera is amazing! It was not difficult to figure out. Plus we got a spanking, great deal through our provider!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
Gigi
3 out of 5 stars review

What happened?

I purchased this TV because I was going to get Netflix, Prime and Disney as free channels. That did not happen. I am billed every month for Prime, Netflix and Disney. Thanks.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Gigi, Thank you for your review. I apologize for any confusion. Our TVs come with a built-in app store with hundreds of apps for download. Each app has its own login and subscription. The TV does have Samsung TV Plus, an app that offers hundreds of free channels. If there's anything else we can assist with, please know we're here to help. Call us at 1-800-SAMSUNG, available from 8AM to 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, and Warranty Info ~Samsung Advisor

Dec 27, 2024
Roxyroo6
5 out of 5 stars review

So far this t.v. is awesome

[This review was collected as part of a promotion.] We use it for entertainment only. The remote needs to have some lights or something, we lose it all the time.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 26, 2025
SjkS
4 out of 5 stars review

Good picture, good price.

I bought this after Christmas. The price was right and the picture quality is good. The only issue is there is no channel guide for my youtube tv subscription. You have to click through like a hotel tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jul 29, 2024
Stosh2112
5 out of 5 stars review

What a picture

[This review was collected as part of a promotion.] I love this TV. The Picture is brilliant and clear, tge colors are true, and the sound is awesome. I no longer need a sound bar. My next TV will be a Samsung again.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Boatdave
5 out of 5 stars review

Great picture!

I have to other more expensive Samsungs which we totally love. We purchased this one for the basement and am very, very happy with the picture quality and sound. Easy set up....

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 2, 2025
Gail
3 out of 5 stars review

Voice / sound

The voice / sound goes out? I turn the tv power off, wait awhile then turn back on. Sometimes im lucky to get voices back. Then there are times i might have to go through this six times (if im patient) just to watch all of show.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Gail,I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.If the issue persists, please reach out to us so that we can provide further troubleshooting. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

May 20, 2025
BarbB
5 out of 5 stars review

Beautiful Picture/Easy Set Up

I love my new Samsung TV. I've had it for 6 months now and it works beautifully. it was so easy to install and operate. I'm old and not techy, so that was a very good thing. The picture quality is great.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Bearsgt
4 out of 5 stars review

Ok tv

This is the second Samsung tv we purchased. Every now and then, when turning on the tv, we get no sound. I have to unplug the tv for about 30 seconds then upon turning it on, we get sound.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773