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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 571-580 of 1,091 reviews
Apr 20, 2025
none
3 out of 5 stars
3 out of 5 stars review

Pretty and big but broke after 2 weeks

This TV has a nice large screen and looked really good. Really vibrant colors. But after 2 weeks it would not turn on one morning. Just make a clicking noise and never turn on. So I returned it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi, We are sorry to hear about your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Dec 24, 2024
Hubieh94
5 out of 5 stars
5 out of 5 stars review

Best television I've ever called mine

[This review was collected as part of a promotion.] I cut the cord from cable TV a while ago, this TV is hard to tell what is really in front of you or if it is broadcast. The picture is beyond clear, it meets and surpassed my expectations.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 26, 2025
MammaCarol
5 out of 5 stars
5 out of 5 stars review

Wonderful unit.

I love this TV. The Picture quality and the sound is phenomenal. The ease of using whatever streaming service I have is very easy and user-friendly, which is good especially for a senior citizen. I even enjoy many of the programs on Samsung plus.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 24, 2024
707172
3 out of 5 stars
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I hoped for more/better from this TV. It was under 600 for a 60in. I guess that gets you little in the terms of clarity and crystal clear viewing. Its just a huge lack of quality.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Specialist

Hi there, Thank you for sharing your thoughts on the picture quality of your DU7200D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 22, 2024
BigBob
5 out of 5 stars
5 out of 5 stars review

WOw this TV would be good for football.

[This review was collected as part of a promotion.] Watching sports a d Ed channels. With my stereo hooked and turn the lights off it is like setting in a theater.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 22, 2025
Marinejumper
5 out of 5 stars
5 out of 5 stars review

this is a Samsung house

this is my 4th Samsung tv (its an upgrade for the bedroom). Every tv in my home is a Samsung and I love them. crisp pictures and Samsung TV make it worth it

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Bill
4 out of 5 stars
4 out of 5 stars review

wifi problems

tv looks and works great. but i’m having 1 problem with it. It doesn’t stay connected to the wifi and the only way I can get it to reconnect is to reset my router. All 4 other tvs stay connected, this one is the only one with this problem

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 28, 2025
Tollhousegal
5 out of 5 stars
5 out of 5 stars review

Happy with this purchase

Bought this to put into a TV ROOM dedicated exclusively to streaming content. So much easier than switching from Satellite feed on our main TV. Picture is nice. Sound is good. Easy to operate. Happy with this purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Caster
5 out of 5 stars
5 out of 5 stars review

Love it

Love Samsung TVs, its all we will buy. We cast from our Samsung phones and it is seemless. Love the extra broadcast channels when we hooked it to wifi. Could not be happier.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Kdub
3 out of 5 stars
3 out of 5 stars review

It is ok

It is ok changed from LG in main room. Thought apps you would be able to add more apps. Also thought it would be easier to cast to tv from devices. Not that easy Mx.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi, Thank you for your review. Please know your TV has a built-in app store with hundreds of apps available to choose from. If you need more help, we have step by step guides available to assist you: https://www.samsung.com/us/support/answer/ANS00062199/ You can also call us with any questions. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor