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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 521-530 of 1,091 reviews
May 10, 2025
July4ever
3 out of 5 stars review

Remote control flexibility

Bought the tv last month The remote control is too small …not a user friendly remote control. There should be #, arrows and option to use microphone for channels etc…

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

July4ever: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Mar 5, 2025
None
3 out of 5 stars review

Could not hard wire the TV to our sound bar.

I bought this Samsung TV about two weeks ago and was disappointed we could not hard wire it to our Samsung sound bar. And last night the pixels got messed up while watching a show.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi None, Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! Regarding any screen abnormalities you are seeing on your screen, please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 26, 2025
Frederick
5 out of 5 stars review

Great features

The Samsung 65’inch Smart TV is a real nice tv.. it has a lot of features and the picture quality is very crisp but you can however set it to your desire preference.. it’s not bulky at all.. would definitely recommend a purchase

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 16, 2025
Will
4 out of 5 stars review

Almost prefect

I love the size, picture quality, price. I only gave it 4 instead of 5 stars because of the inputs. My old bose sound system hooks up by optical cable. No way to attach it to new TV. Had to buy new sound system. Oh well. Technology moves forward...

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
smoke
4 out of 5 stars review

Great clear picure

It would have been nice if there were directions on the setup. The volume is not loud enough. Each channel is different. Still don't have full picture. Have full picture now 3/4 picture

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Caster
5 out of 5 stars review

Love it

Love Samsung TVs, its all we will buy. We cast from our Samsung phones and it is seemless. Love the extra broadcast channels when we hooked it to wifi. Could not be happier.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 31, 2024
Sachet
5 out of 5 stars review

Overall great television

[This review was collected as part of a promotion.] My samsung t v has great features. I use my t v to stream music and watch the shows occasionally. I love the quality of its sound.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Aug 20, 2024
Tlab39
4 out of 5 stars review

The picture is stunning and amazing

[This review was collected as part of a promotion.] Used it for streaming Hulu, Netflix and other streaming services to include connecting the Amazon fire tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 27, 2024
Jandy65
5 out of 5 stars review

Love having my own viewing platform!

[This review was collected as part of a promotion.] My new Samsung was installed in the master suite! So now I can watch my favorite shows while my husband watches football on our Samsung frame in the great room.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
SummerLisa
2 out of 5 stars review

Remote control needs to be redesigned!!

Remote control is very difficult to operate. Even something as basic as muting Volume is not 100%. It works only half of the time. . Samsung! you need to put in more buttons that work and design the remote for ease of use for viewers.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi SummerLisa, We appreciate your review of the DU7200 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor