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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 521-530 of 1,091 reviews
Nov 27, 2024
Theman
4 out of 5 stars
4 out of 5 stars review

Great features and crystal clear picture.

[This review was collected as part of a promotion.] Great features and crystal clear picture. Interface is easy to use and works great paired with my s23 ultra.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Teddy
4 out of 5 stars
4 out of 5 stars review

color is great

I don't like the remote control which is limited on regular functions for a TV, like volume control and audio output jet for PCM is not build in for head phone connection

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Sam25
5 out of 5 stars
5 out of 5 stars review

Great features

This was my second Samsung TV. So far so good. No complaints whatsoever. My phone, stove. Fridge and microwave are also Samsung. Not so pleased with fridge, the ice maker always freezes up.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Anonymous
5 out of 5 stars
5 out of 5 stars review

Great tv!

I purchased this product a couple months ago for our bedroom and we love it! The picture quality is great and the TV was discounted at a great price as well. It also came with 3 year warranty so it was a no brainer!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Did not work
2 out of 5 stars
2 out of 5 stars review

Does not receive signal

The antenna to receive the WiFi is horrible Even though WiFi signal is great. Did not work right. Kept loosing signal. Needed to add a fire stick which has a better receiving capability than the tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Did not work, We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 5, 2025
PNW Brian
5 out of 5 stars
5 out of 5 stars review

Nice sharp picture

Bought this TV 3 months ago to replace an older Samsung. This Tv has so many functions I don't know where to start. Great value for the money. And I was able to use the old mounting bracket for an easy install.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 27, 2024
EricComegys
5 out of 5 stars
5 out of 5 stars review

I just love this tv

[This review was collected as part of a promotion.] The features and quality of this TV is amazing. I’m so happy that I chose this tv. I would definitely buy again.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 10, 2025
Mike
3 out of 5 stars
3 out of 5 stars review

Hard to use remote

TV is good however Remote is too small and not easy to use.. 3 Stares because of the remote.. would have been 5 stares if better and easier friendly remote..

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Mike, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 5, 2025
HappyCamper
5 out of 5 stars
5 out of 5 stars review

I love my Samsung TV

This Samsung 50" TV is perfect for my entertainment room. The picture display is bright and the color is very vibrant. It was so easy to set up and connect to my AppleTV device. I am very pleased with this purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 6, 2025
Stoney
3 out of 5 stars
3 out of 5 stars review

Software Issues

Picture quality is good, but the navigation software needs work. It's difficult to navigate between streaming platforms without going home, and the back button doesn't take you to the previous screen.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Stoney, Thank you for your feedback. Please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor