Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
Back to item details
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

Member photos

  • +163 images
Sort by |
Showing 381-390 of 1,091 reviews
May 6, 2025
Lori
5 out of 5 stars
5 out of 5 stars review

55” Samsung

This is the 3rd Samsung tv I’ve purchased, I stick with Samsung because the picture is amazing and they last. Love the smart tv and the channels that come with it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Andreas
1 out of 5 stars
1 out of 5 stars review

Annoying cracking sounds

I should have bought a higher end model. TV makes annoying crack sounds when turning it off. Samsung service exchanged all possible electronics, speaker etc. and TV continues making weird. Racking sounds. TV not recommended.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Andreas, We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up. • If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device. • If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use. We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website. ~ Samsung Advisor

May 20, 2025
Yogi
3 out of 5 stars
3 out of 5 stars review

Remote

The remote is almost useless. I guess you were trying to make it simple, but it’s way too simple and it doesn’t allow me to do some of the things I wish to do. Maybe you ought to rethink that.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Yogi, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 5, 2025
Sds1951
4 out of 5 stars
4 out of 5 stars review

Nice TV, but lack compatibility with older devices

Like this TV, however the TV has fewer device connection ports that my older TV had. I am still unable, unsure how to hook up my Blu-ray, vhs, sound bar and cd players.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 6, 2025
Lovelygreeneyes
5 out of 5 stars
5 out of 5 stars review

BEST tv in my eyes

I brought this a few months ago, a huge upgrade from my older Samsung! OMG, I'm so impressed by this TV—I did my research before buying. I love it! The picture and sound are amazing! 😍📺👍 #TV #Samsung #Upgrade #Technology #HomeTheater

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
Granny
4 out of 5 stars
4 out of 5 stars review

Technical

the TV was a little more technical than my knowledge. I had to have my daughter set it up for me. I also ended up having her husband to show me how to operate it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 24, 2025
Pete
5 out of 5 stars
5 out of 5 stars review

Excellent Television

I enjoy watching television shows on my Samsung 43-inch television. The picture is crystal clear. The television is very easy to operate. It is very user-friendly. I recommend it highly.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 7, 2025
GrandmaK
4 out of 5 stars
4 out of 5 stars review

Great picture, no audio output.

I am very pleased with the TV's picture, but there is no audio output for my "TV EARS." What kind of adapter do I need and why did you discontinue that feature?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 10, 2025
July4ever
3 out of 5 stars
3 out of 5 stars review

Remote control flexibility

Bought the tv last month The remote control is too small …not a user friendly remote control. There should be #, arrows and option to use microphone for channels etc…

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

July4ever: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

May 6, 2025
guhima
5 out of 5 stars
5 out of 5 stars review

Very good quality

Excellent TV, picture quality, dark or light on, looks great. I also really like the integrity with the samsung soundbar. All streaming does so without any problem, and a variety of applications.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773