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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 391-400 of 1,091 reviews
Apr 8, 2024
WhyteTone55
5 out of 5 stars
5 out of 5 stars review

Very nice television that is great for anything

[This review was collected as part of a promotion.] You can see anywhere in the room definitely great for gaming or streaming or even listening to music Samsung knocked it out of the park with this one

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Boatdave
5 out of 5 stars
5 out of 5 stars review

Great picture!

I have to other more expensive Samsungs which we totally love. We purchased this one for the basement and am very, very happy with the picture quality and sound. Easy set up....

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 14, 2025
Antonio
4 out of 5 stars
4 out of 5 stars review

good picture

the tv works fast and clear ; however the remote its cumbersome , hard to program and easy to miss operate. the tv doesnt post all the downloaded apps nor its easy to find them

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Jimk
5 out of 5 stars
5 out of 5 stars review

Great TV

I own 6 Samsung TV’s and find them all sensational. Everything works flawlessly with simple set-up and ongoing use. More importantly, the picture is excellent in all conditions.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Theatsa
4 out of 5 stars
4 out of 5 stars review

Bad remote

I bought this TV a few weeks And the remote control needs to be reset about once a week. I know how to do it but nobody else in my household does and it’s a pain in the butt.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
GA2025
5 out of 5 stars
5 out of 5 stars review

Tv

We bout this about 2 weeks ago! We absolutely love it. The tv has great picture and it has lots of options on it. The only thing I don’t like is the remove where the volume is, because if you are not careful it will go to something off spectrum.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Charlie Cheese
5 out of 5 stars
5 out of 5 stars review

Upgrade prior Samsung-no longer recognizing router

Only Complaint was Sticker on Screen difficult to Remove and used Mr. Clean Eraser pad and water only, and it still left a mark where sticker was - you should use easily removable stickers ONLY - on Screens

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 26, 2025
Murrpk
2 out of 5 stars
2 out of 5 stars review

Would not recommend

We returned this TV because the picture on HD cable channels was not up to our expectations. Poor rendering of facial features and lacking in contrast. The 48" Samsung from 2012 which we replaced had a much better picture.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Murrpk, We appreciate your feedback and are sorry that you were not satisfied with the DU7200 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Mar 5, 2025
Debs
4 out of 5 stars
4 out of 5 stars review

Great features

I'm very happy with my new TV. My only disappointment was that I did not have voice recognition. Alexa and I had to buy a different remote enable to have voice recognition as long as the TV last long it was a great deal. It does have great features

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
hate to complain
3 out of 5 stars
3 out of 5 stars review

good picture

I bought tis set appx. 4mo's ago and overall have been happy with it. The only problem has been the sound keeps vascillating up and down. You have to keep the remote in hand and constantly increase or decrease the volume.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor