Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for

SAMSUNG 65" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,279 ratings1,091 reviews

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Showing 391-400 of 1,091 reviews

Mar 14, 2025

Antonio

4 out of 5 stars review

good picture

the tv works fast and clear ; however the remote its cumbersome , hard to program and easy to miss operate. the tv doesnt post all the downloaded apps nor its easy to find them

Review from Samsung US

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Jun 29, 2024

jebsangels

3 out of 5 stars review

Not Like My Old Samsungs

I had this set up Monday. By Thursday I could not access normal TV.I could only get Netflix. Now I have to hire someone to fix it! I like Samsung products and but their TVs. Never had a problem before. Can't find a way to fix it.Not Fun!

Review from Samsung US

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reply from Samsung Advisor

Hi jebsangels, Thank you for your purchase and feedback on the DU7200. Please know we are always happy to assist you in troubleshooting any issues you are experiencing with your TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 10, 2024

Oladodo

5 out of 5 stars review

Perfecting in details

[This review was collected as part of a promotion.] When satisfaction is my watchword, samsung has given my viewing a wow, pictures crystal clear and sound is amazing... remote is easy to use.. no flaws with the movies I'm more than excited

Review from Samsung US

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Jul 6, 2024

Btap1200

4 out of 5 stars review

Great tv for the value

[This review was collected as part of a promotion.] Crisp image, great darks and lights. Colors are vibrant and true. Works good with streaming services.

Review from Samsung US

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Mar 5, 2025

Sam25

5 out of 5 stars review

Great features

This was my second Samsung TV. So far so good. No complaints whatsoever. My phone, stove. Fridge and microwave are also Samsung. Not so pleased with fridge, the ice maker always freezes up.

Review from Samsung US

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Apr 19, 2025

Edwin

5 out of 5 stars review

Better than I expected!

Could not be more happy with this 75” Samsung TV! It is so much easier to operate and have a lot more features than I expected! The pictures are great. Highly recommend this one!

Review from Samsung US

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Mar 6, 2025

hammtwo

4 out of 5 stars review

the tv seems to be ok, but the remote sucks

it has a good picture, I am not real happy with the remote, the sound and channel buttons are difficult to use, they do not work as I would like them to, changing the channel is a pain in the butt, and ajusting the sound is something to be desired

Review from Samsung US

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Feb 21, 2025

Doorman

3 out of 5 stars review

Great picture but the remote is inconsistent.

It has a mind of it's own !! It will not turn my Samsung soundboard on. Sometimes the CC appears without prompt. Sometimes it returns to home screen while we are watching. Settings are not user friendly.

Review from Samsung US

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reply from Samsung Advisor

Hi Doorman, Thank you for reaching out to us. I have a few recommendations that may resolve some of the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. If your soundbar is connected via HDMI, please ensure Anynet+ is enabled. Go to Settings, then select External Device Manager. From here, enable Anynet+ (HDMI-CEC) if it isn’t turned on. Next, please run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 15, 2024

Reyna4

5 out of 5 stars review

Awesome product!

[This review was collected as part of a promotion.] I love catching up on my movies. The picture is so crisp. Sports are like being there in person. I will never use another mark

Review from Samsung US

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Apr 20, 2025

Lonnie

3 out of 5 stars review

needs work on the set up and connections

Bought this to replace my 12 year old unit that died. Tried to install and have not been able to get to my brouser Spectrum for my favorite shows. Not real happy with the unit.

Review from Samsung US

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reply from Samsung Advisor

Hi Lonnie, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor