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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 31-40 of 621 reviews
Sep 1, 2020
Kate Tkach
5 out of 5 stars review

Verified Purchase

comfy!

It's firm with a little give and I've been having restful nights and even getting into deep sleeps that are giving me weird dreams!! I recommend this to anyone who likes a medium-firm bed. It's super heavy though so if you're by yourself when it gets delivered, GOOD LUCK getting it in your house and set up alone

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Nov 1, 2021
CPANIN76
2 out of 5 stars review

Verified Purchase

Sloped on sides permanently. Faulty design.

The mattress is okay. Its pretty firm and not a lot of give to it. Its not like a typical foam mattress. My biggest issue is with the "pillow top". The mattress was rolled up and the pillow top part, as a result, is permanently sloped downward on the edges. It never puffed up like the rest of the mattress.So, there are quite a few inches on both sides that slope down also. It feels like you are falling out of the bed unless you are in the middle of the mattress. You cannot sit on the edge or you will slide off. It is disappointing and i wish i could return it.

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Jan 11, 2022
Tom
3 out of 5 stars review

Verified Purchase

Not bad

I bought this mattress for a guest room; only two people have slept on it of which am not one of. I was told that it was not uncomfortable.This was after two nights of use. I would have used it myself but there was not enough time. Because it is shipped as a matress in box and it took four days for the mattress to fully expan'

Helpful?4KKWIDQCB9T013853551504
Mar 10, 2021
Rhonda
5 out of 5 stars review

Verified Purchase

Get purchase

I was a little skeptical at first because of the price and the fact it comes in a box. I’ve never had this before on high end brands but I sleep beautifully.

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Apr 15, 2021
HT
1 out of 5 stars review

Verified Purchase

Poor quality

Mattress is uneven. Didn’t open properly. We opened it right away when it was delivered. It’s still uneven after a week of nobody sleeping on it. Highly disappointed.

Helpful?4KKWIDQCB9T013853551504
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. If you are still within your return time frame with Sam's Club, Please reach out to their Customer Service team for further assistance at 1 (888) 746-7726. They would be happy to look into this matter further. Thank you.

Jul 26, 2021
mjobrien911
3 out of 5 stars review

Verified Purchase

It's firm

The bed came packaged well and easy to place into position with two people. The bed took form quickly. I would suggest a a full 24 hours to wait to use. The bed while nice is quite firm. Definitely not plush.

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Oct 1, 2023
Mimi
3 out of 5 stars review

Verified Purchase

Too soft for my liking.

The sides are way to soft for my liking. When you sit on the side of the bed it sinks way down. If you like the mattress to really sink down, then you’ll love it.

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Mar 23, 2021
Janeth
5 out of 5 stars review

Verified Purchase

Amazing

So comfortable, I was worried because the price was so good and it’s my first time buying online but wow it is so comfortable I can’t believe it. Ok so glad I bought this mattress

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Sep 10, 2020
no magick name
1 out of 5 stars review

Verified Purchase

horrible bed

the bed is horrible, there was a hump in the middle of the bed, i thought well it needs to flatten out after 3 weeks now it still has a hump, how can i return this

Helpful?4KKWIDQCB9T013853551504
reply from Zinus

Hello, we apologize you are having issues with your mattress. Please contact Sam's club directly as they would be the ones to take care of processing the return and refund for you.

Nov 25, 2021
BK
2 out of 5 stars review

Verified Purchase

Get what you pay for

Disappointed in the mattress-it’s been set up a week and the corners haven’t filled out. It sags at each corner. Glad it’s only a guest bed and won’t be used often.

Helpful?4KKWIDQCB9T013853551504