So sorry that my first Euro mattress did not open (inflated) the way it should have, very disappointed the second time the same thing happen, and no guess to sleep over. Sam's Club replace it immediately and they were very understanding over my situation great customer service. You will need help, its very heavy to put on top of your box spring. I will still buy a mattress from Sam's Club as soon as I get my refund.

I was skeptical--didn't seem like it was possible to cram an innerspring mattress in a box for shipping. I was wrong. The mattress arrived quickly and flattened completely within 24 hours of unwrapping. I experienced no chemical smells like others wrote about. It's definitely firm, but with a plush top--the best of both worlds. I'm very happy with the mattress overall.

Not my favorite mattress. It has a lump in it that after weeks of being unfolded it still hasn’t straightened out. This is our second one because the first one came with a gouge in it. The shipping packaging was very poor. I would not buy this mattress again. Should have returned it.

A bit firmer than I expected for a hybrid, but comfy nonetheless. As a bigger person (>400#’s) I was a bit hesitant about buying a mattress online, and this was also a change from a traditional spring mattress and box springs to a hybrid springs and memory foam, so I was not sure what to expect. I find it not as “springy”, “ bouncy”as my old mattress but it is quite comfortable. If you want it extra soft and sink in cushy you may need to add a foam topper, but for the price I paid for both the mattress and the frame I am very happy! The box looked a bit rough, as if someone had tried unsuccessfully to lift it by the top corners ? Cardboard was torn up a bit, but mattress was fine. It comes wrapped tightly in two layers of plastic, the “wrapper” layer and the heavy duty sealed bag that completely encases the mattress. It comes with a warning to be sure to have a clear area free of children, pets and anything breakable. Heed this warning! Once the first wrapped layer is off, the mattress will rapidly unroll and it is heavy! I struggled to lift it onto the frame alone and then had to turn it as I had it long way across instead of end to end. If you have help, take it! Once the second shrink wrapped bag is punctured you will hear the air rushing in as your mattress takes its first big “breath”! I left it for a day to air out and by that evening it was fine. If you buy this for a child or are otherwise concerned about keeping it dry and protected, you could probably leave it in the bag and add a cotton mattress pad , but I had bought a protective mattress pad already, so I removed it. But it is a very tough plastic so even for moving protection might be good to keep if needed.

Not happy with this product as well. Material seems to be faulty in that it won't lay flat. The memory foam or whatever is bunched together in the middle of the mattress since it was removed from the box. We will be returning the mattress ASAP. Not pleased at all.

I've always only purchased mattresses from furniture stores and I'm so glad i trusted my instincts and purchased this amazing bed. And then for the price. WOW...this was such an awesome investment. Looking to upgrade all my other mattresses. This is a must for anyone looking for great comfort and for a reasonable price.

I bought three of these mattresses in 2017 and have been very satisfied with the comfort and quality. However, this most recent mattress purchased is not the same quality. The sides of the mattress are too soft to sit on. I am worried about falling out of bed. How are we supposed to recomposes the mattress and get it back into the box to return it?

I was not really sure what to expect as I have never purchased a bed in a box before. It turned out to be a very good purchase for me. My kids were happy to not have to sleep on an air mattress. It is very firm which makes me think perhaps it will last a long time.

We purchased this mattress online. It arrived promptly in a rather small box for a queen mattress. Opened it up and let it relax for 24 hours. Be careful when taking the wrapping off the mattress, it wants to spring open. This is a firm mattress. We have a 3" topper we use on it. We are very satisfied with the comfort and the quality so far.

It’s pretty impressive with how comfortable it is for a sub $300 mattress delivered in a box. It’s slightly firmer than I thought it would be but at the same time softer than I thought it would be. Oh well definitely worth what I paid for it, Just not awesome, but on the other hand, amazing for under $300.