Do not buy this. I have torn apart the box looking for any documentation on how to use Hoovier brand pet cleaner or any shampoo with the CARPET SHAMPOOER and everything I read for how to/direcitons say use the correct concentration but Nothing tells you this. I don't want to have to get on the internet to find a guide. I am at this effort and have looked through your support and the page selling the pet cleaner without finding anything on how to dilute the shampoo or where to put on the machine except one line saying pour some into the water tank but nothing about how much.

I've had my Hoover XL for one year. And for the first couple months it worked great. And then I put the XL in the closet. Now, after several months of non use, my XL no longer dispenses water at the base. If I attach the hose to the base, the hose sprays perfectly, but when I detach the hose, the base still doesn't spray.

Cleaner works great. Now just 2 issues. When you hit the trigger for the water to come out to start cleaning nothing comes out. And the second is when it is sitting with water in the tank it will leak all over the floor. I took the cleaner apart to find out what the issue was, and I found out that the valve When you hit the trigger it does not let all the water out.

This is my second Hoover carpet shampooer in two years and I have had nothing but issues with them. This current model (Power Scrub XL) does not spray water when using. It literally drips water rather than spraying it. I have even gone as far as flushing the water hose with extremely hot water to ensure there is no block in the line and that has not helped at all. I am very disappointed with Hoover and will not buy again.

I bought this 6 months ago and used it 3 times, it did a great job and I was happy there was no plastic bag to melt inside the clean water container. Unfortunately I pulled it out today and saw that the piece holding water in the bottom of the container was broken inside it. I pulled them out, and there’s no way to re-attach it, making this a horrible purchase.

I just got this unit a few days ago and it works wonders!! It has better suction than any rugscrubber I have ever tried and it comes with a really nice upholstery attachment. This machine is really easy to use and has decent sized water tanks for less stopping. The only thing I dont like about this machine is the ahort cord.

I have had this cleaner for about 4-5 months. And wow its fabulous. I wanted a scrubber machine, with strong suction, and easy to use accessories and easy to clean when finished. The containers to fill the soap, water, and dirty water pop right out and then right back into place. Wash up clean, free and easy. This one is perfect. Easy to use. And most importantly does a great job. We have a,large dog and light colored carpets. So its a work horse for me.

Works great, powerful suction awesome cleaning power

It removed a lot of dirt from the carpet. The stair tool did not seem to get much suction.

[This review was collected as part of a promotion.] Well built works really well.