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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 71-80 of 701 reviews
Jun 18, 2018
jac
1 out of 5 stars review

Verified Purchase

Terrible product

Looked great but first order came broken.....and I blamed the delivery company. Second set came and 3rd time someone sat on the chair it broke...….this material it is made of is questionable and terrible workmanship. Looks good but broken chair does you no good. Next step, REFUND and figure out how to get it back to them.....thinking an in person visit to Sam's Club.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello JAC, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 11, 2018
JD
5 out of 5 stars review

Verified Purchase

Comfortable Lounger

We recently purchased the loungers, 2 in a box. Very comfortable but surprised they are made totally of plastic. Seem to be heavy duty as I’m 220 lbs and there’s no sagging to the unit. Curious as to how they hold up after a few months in the direct sunlight. Overall, very happy with the purchase.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello JD, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 12, 2017
Zeddy
1 out of 5 stars review

Verified Purchase

Poor Quality Control

First shipment arrived with a ripped hole in "fabric" and crack in frame. No visible damage to shipping box. Had to return both Chaise Lounges because sold as 2-pack. Reordered. Second shipment also had hole in "fabric" which looked like they just ran out of plastic in the mold. Yes, this only appears to be woven; it is actually a solid sheet of molded plastic. Again, had to return both Chaise Lounges because sold as 2-pack. Gave up at this point. Sam's made full refund without any prompting by me.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Zeddy! We apologize for the inconvenience this has caused. We are continuously working to improve our products as well as how they are packaged for shipping. We appreciate your feedback. It plays vital role in this process. Please call our customer service at 877-638-7056 or email them at uslcs@keter.com in order for us to better resolve this issue to your full satisfaction.

May 8, 2018
Poolgirl1088
5 out of 5 stars review

Verified Purchase

Perfect for lounge by the pool!

I bought these lounge chairs to go around out new pool. I LOVE them. They are so comfortable. You can incline and decline them. I did purchase a lounge cushion to go on them as well. I would not recommend using them alone. You will need some type of buffer, towel or cushion. I love that they lay almost flat so I can lay out on my stomach. I plan on buying two more to go next to our pool. You will not be disappointed in this purchase.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Poolgirl1088, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jul 7, 2018
Frogger26
4 out of 5 stars review

Verified Purchase

Beautiful Chairs

Exactly what I was looking for to go by my new pool. Very pretty and easy to use. I do wish they were a little sturdier for my heavier family/ friends. They are very comfortable and I like the fact that they can fold and stack of we decide to store them over winter.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Frogger26, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jun 12, 2018
Mark W
1 out of 5 stars review

Verified Purchase

Disappointment

I bought it online because it said would have buy 5/23 didn’t come till 5/29 after my house warming party. Chairs were hard and uncomfortable. Called Sam’s they said bring back to store. Said I would get a gift card in email for trouble. Gift card never came. The store was nice and didn’t give any issues returning.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Mark W, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Feb 14, 2018
Disappointed
1 out of 5 stars review

Verified Purchase

2 deliveries, 2 returns

These looked nice, felt sturdy, but couldn’t be delivered without damage. They’re sold in sets of 2 and so both must be returned if either are damaged, making it a frustrating experience. It seems the solid plastic mold design can’t withstand any impact in shipping. In the end we decided to return them and get a different design from our local Sam’s

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Disappointed, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 14, 2018
Mary Kathryn
5 out of 5 stars review

Verified Purchase

Great product

I was looking at these same chairs somewhere else online just happened to be looking online at Sams for something else and came across these. The exact loungers for $70 less. And I love them!! They are sturdy and perfect for what I needed them for!

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello Mary Kathryn, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jun 28, 2020
imwishing
4 out of 5 stars review

Verified Purchase

Not Bad

for the price these chairs aren’t bad. They are plastic made with a wicker look. You could lay on them with just a towel but i prefer a cushion. My husband is 6’5” and is comfortable and they hold his weight. They are nicely wide as well . If they had a pull out drink ledge or cup holder and where a bit more sturdy they’d get 5 stars. They need to be on a flat surface , on my slightly inclined brick patio they wobbled a bit until i leveled them out . Overall nice chair.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.It plays a very vital role in our continuous efforts to improve our products.

Jul 7, 2020
Aimee
5 out of 5 stars review

Verified Purchase

Excellent quality for the price

These are surprisingly good quality for the price. The color was a rich brown ans darker than the pictures show. The color is actually quite nice. They are pretty comfortable. I like laying on them and so do my dogs. The length is great. I'm 5'7 and there is plenty of leg room left. Overall, great purchase.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.It plays a very vital role in our continuous efforts to improve our products.