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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,207 ratings704 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (221)

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Showing 71-80 of 704 reviews
Mar 27, 2018
gwoodle
5 out of 5 stars review

Verified Purchase

Love them and love price

Ordered the 2pack all-weather Rattan Chaise Lounger, they came packed well and all I had to do was snap one leg on. They are not real Rattan, which I’m happy about, because rattan doesn’t last long in the Florida sun and rain. Made of some type of thick plastic. They are very good looking and I think they will last a long time.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello gwoodle, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 8, 2018
Mart Lynn
5 out of 5 stars review

Verified Purchase

Love them!!!

I bought these about a month ago and they are comfortable and easy to move when needed. But the best thing about them is there was absolutely NO assembly. That's right. Just take them out of the box and they are ready. Can't beat that. They are a great value for the price because I looked at others that were much more expensive. I am more than pleased.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Mart Lynn, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Aug 8, 2017
gigem74
5 out of 5 stars review

Verified Purchase

Great Lounge Chairs

I saw these chairs at Sams and had to have some. They are very comfortable and easy to adjust. They seem to be sturdy enough and not too many moving parts so think they will hold up well. Had no trouble with shipping them to my home and all was ok after opening.

Helpful?3MB70V78VZV813851051568
Jun 12, 2018
Mark W
1 out of 5 stars review

Verified Purchase

Disappointment

I bought it online because it said would have buy 5/23 didn’t come till 5/29 after my house warming party. Chairs were hard and uncomfortable. Called Sam’s they said bring back to store. Said I would get a gift card in email for trouble. Gift card never came. The store was nice and didn’t give any issues returning.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Mark W, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 16, 2018
Jeanne
4 out of 5 stars review

Verified Purchase

Durable

I bought the 2 pack and it arrived with a small break on the top lower edge of one chaise but not worth the Hassle of returning. It’s a nice chair to lay out on and is durable to water . I saw them in the Sams store and they cost more individually so I got a good deal by having them shipped.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Jeanne, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 21, 2017
Lynette
3 out of 5 stars review

Verified Purchase

Nice Loungers

Like the loungers but, one arrived with a crack in the top. Tried to contact the distributor on the packing list who states call then first before returning to store. Lengthy wait and then recording stating to leave a message and they would call back. No call! Loungers came in a two pack and will try to return one to the store and hope its replaced.

Helpful?3MB70V78VZV813851051568
May 25, 2021
Kelly
5 out of 5 stars review

Verified Purchase

Lounge chairs

These chairs are super sturdy and very rich looking and great for our Texas weather, my others had metal on them which ended up rusting and these don't. I feel I will gray use from these. If they wernt sold out I would buy more also I feel they are a great price.

Helpful?3MB70V78VZV813851051568
Apr 12, 2017
Zeddy
1 out of 5 stars review

Verified Purchase

Poor Quality Control

First shipment arrived with a ripped hole in "fabric" and crack in frame. No visible damage to shipping box. Had to return both Chaise Lounges because sold as 2-pack. Reordered. Second shipment also had hole in "fabric" which looked like they just ran out of plastic in the mold. Yes, this only appears to be woven; it is actually a solid sheet of molded plastic. Again, had to return both Chaise Lounges because sold as 2-pack. Gave up at this point. Sam's made full refund without any prompting by me.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Zeddy! We apologize for the inconvenience this has caused. We are continuously working to improve our products as well as how they are packaged for shipping. We appreciate your feedback. It plays vital role in this process. Please call our customer service at 877-638-7056 or email them at uslcs@keter.com in order for us to better resolve this issue to your full satisfaction.

Jul 1, 2019
Sullymei
4 out of 5 stars review

Verified Purchase

Great loungers, NEED Cushions

I purchased these to replace loungers that were metal and had arms. I wanted something that would not rust. These fit the bill. They look great and based on our other Keter brand purchases in the past I know that they will weather well in the Midwest. That being said, these loungers absolutely DO NEED some form of cushion! The form is comfortable, but the hard surface just isn’t great for an afternoon of book reading.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello Sullymei, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jul 16, 2021
Dianna
5 out of 5 stars review

Verified Purchase

Great Deal and Delivery

We had been looking for pool loungers for a while and everywhere that "said" they had them but it would be weeks before we received. We ordered these through Sam's Club and they were delivered in 3 days!!!!! That is unheard of during this "Covid" climate where everyone tells you to wait. They are amazing and we love them. Super deal!

Helpful?3MB70V78VZV813851051568