We purchased this set about 3 weeks ago. You will obviously need to buy your choice of cushions, needed due to construction material you can get away with laying a heavy towel on it but cushions are recommended. Also there is no in store pick up this is our 2 set thank God it wasn’t broken we had to ship back our first set extremely large box at least 7 ft long by 4 ft high by 4 ft wide, but the set did not have enough packing between them and the legs were broken. When we called for a return the on line people were terrible, I had to argue for them to contact Ups for the return info, and then deal with repacking this huge box and put it out on the day UPS would pick up. The replacement came quickly. Also I did contact our local Sams store manager and he was a great help in getting this problem handled.

I saw these chairs at Sams and had to have some. They are very comfortable and easy to adjust. They seem to be sturdy enough and not too many moving parts so think they will hold up well. Had no trouble with shipping them to my home and all was ok after opening.

Purchased 4 for my family of 5. Easy set up, after reading reviews I know we need to be gentle. I wish I was more confident in them. Comfortable, can lay flat on stomach. Love the way they look. I just have no idea how long they’ll last, which is sad.

Purchased these for lounging by our pool and we love them! Sturdy, you can move the back of the chaise to lay flat or sit up to different positions. Nothing to put together...just pull them out of the box and set them up! Came well packaged with no damage. Great price for a pack of 2!

I purchased these loungers and they were to be delivered within a few days. After 10 days with no delivery, I contacted SamsClub.com and discovered my order was stuck in processing. All in all, it took almost 3 weeks for delivery. The chairs are basically a thick plastic. Although they came reassembled, one of the chair backs was knocked loose, I guess in shipping, and I had to force the pieces back together. (I had to use lots of pressure...a strong forcing together). I will be interested to see how these hold up but for now I will just say they are fine.

These chaise loungers look great but one of them had a foldable leg that wouldn't stay connected to the lounger. I called the manufacturer, Keter, and they are sending a replacement leg but it will take 12 weeks to get to me. I'm concerned that if a new leg doesn't solve the problem, will I need to send back the whole lounger and wait another 12 weeks? Keter Customer service was very professional and helpful, giving me confidence that they will make it right. I wish the delivery time wasn't so long.

We had been looking for pool loungers for a while and everywhere that "said" they had them but it would be weeks before we received. We ordered these through Sam's Club and they were delivered in 3 days!!!!! That is unheard of during this "Covid" climate where everyone tells you to wait. They are amazing and we love them. Super deal!

I ordered two sets so I received 4. They were not exactly what I expected they were hard plastic and one of them was received in the box cracked but they will serve the purpose that I purchased them for but it would have been nice to receive them undamaged.

I bought 2 sets of these and out of the 4 chairs, 3 were broken. So, we had to haul them to Sam's Club. Each box weighs 32 pounds. I wish I would have read the reviews before I purchased them. Very disappointed. The girl at Keter acted like she could care less.

I’ve had 2 of these within less than a year damage.