Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV for

SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV

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4.5 out of 5 stars

stars788 ratings784 reviews

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Showing 481-490 of 784 reviews

Feb 7, 2025

Greywolf

5 out of 5 stars review

Awesome Features

I brought this TV over a month ago and I am overly impressed with it. The name says it all, the clarity of the picture is fantastic as well the color depth and range. This was a great choice.

Review from Samsung US

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Nov 19, 2024

Bullzeye

1 out of 5 stars review

Not happy at all with my purchase

[This review was collected as part of a promotion.] I am not happy with the TV. I will never purchase another product from your company. Also the remote is the worst. I can't wait for it to break down so I can purchase another brand.

Review from Samsung US

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reply from Samsung Advisor

Hi Bullzeye, I'm very sorry that the DU8000 TV is not meeting your expectations. Please know we are here and happy to walk you through any issues you are experiencing. So we can better assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 13, 2025

Hate2shop

1 out of 5 stars review

The picture quality is terrible ..

[This review was collected as part of a promotion.] The tv is not even 6 months old and it freezes continuously (not any internet issue) worst decision I ever made…I taught Samsung products were top notch… You are literally paying for a name..

Review from Samsung US

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reply from Samsung Advisor

Hi Hate2shop, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 22, 2024

Tots85

5 out of 5 stars review

Samsung du8000 great tv

[This review was collected as part of a promotion.] Great tv . Just few things that need fixing. The edge lit screen makes some white fading in . Processor is fast and gaming hub is awesome! Sound is great may want a soundbar to sync with tv.

Review from Samsung US

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reply from Samsung Advisor

Hi Tots85, It's great to hear you are enjoying your new DU8000 TV and taking advantage of it's features such as Samsung Gaming Hub! Please know there are many settings available on your TV that allow you to adjust your screen to fit what you are watching. You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. Or use our preset picture modes to easily change the settings. Go to Settings > All Settings> Picture > Picture Mode. If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Nov 11, 2024

Starx80

5 out of 5 stars review

This product has a great picture

[This review was collected as part of a promotion.] I use my awesome samsung tv for everything! Stream Netflix, mirror my phone screen, watch YouTube, play music,its great!! I love the size and picture quality, great for sports and movies!

Review from Samsung US

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Apr 19, 2025

Armando

5 out of 5 stars review

I love Samsung

I've never had a better TV in my entire life. This is quality product. I'd love to buy another one in the near future, and not only the TV, I love Samsung products in general. My phone is a Samsung too. Thank you.

Review from Samsung US

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May 8, 2025

123TimothyC

5 out of 5 stars review

Great Tv

This TV is amazing,great picture.Has quick start up, and I absolutely love all my free Samsung channels!! More movies than I can watch... Picture is so clear, I can see definition in the peoples faces like I am standing next to them..

Review from Samsung US

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Nov 18, 2024

HappyHippy

4 out of 5 stars review

Happy with the picture quality for the price

[This review was collected as part of a promotion.] Watch TV shows and play Playstation games. The picture quality is plenty good enough for what I use the tv for.

Review from Samsung US

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Nov 8, 2024

Whiteboi1

5 out of 5 stars review

Features and resolution

[This review was collected as part of a promotion.] Streaming and sports viewing. Great picture for streaming from multiple platforms. Football games this season have been great to watch on this product. It's been great for watch parties.

Review from Samsung US

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Feb 5, 2025

Asher

4 out of 5 stars review

Wrong size

I do like the the picture, I am disappointed in the size, it is the exact same size as my old 42” set. I do really like the remote. But if I had to do it over again, I probably wouldn’t buy it.

Review from Samsung US

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