Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SentrySafe EF4738E Fire-Resistant and Water-Resistant Safe with Digital Lock, 4.70 Cu. ft. for
SentrySafe EF4738E Fire-Resistant and Water-Resistant Safe with Digital Lock, 4.70 Cu. ft.
4.2 out of 5 stars
stars
311 ratings262 reviews
  1. 5 stars60% (188)
  2. 4 stars20% (63)
  3. 3 stars9% (29)
  4. 2 stars3% (9)
  5. 1 star7% (22)

Member photos

Sort by |
Showing 41-50 of 262 reviews
Jan 23, 2022
Reviewer name: David57
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Size, Strong and Secure

This safe is great! The safe is strong and secure. It is made out of heavy-duty steel and the workmanship is top notch. It is secured by four side bolts and one top bolt. It is the perfect size for storing documents, jewels, handguns and other valuables. The height of the inside shelves is adjustable providing flexibility in what and where items are stored. Having researched numerous safes of this class, size and weight, I believe this is best safe in its class. It is also a great value. It was a great purchase.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Aug 10, 2024
Reviewer name: Shastabeau
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stout

Seems to be stoutly built. Handle tight, lock system seems to be good. Had a combination safe, but my wife could never get it open. Only complaint I currently have is the holes to secure the safe to thecwall aren't 18 inches apart, the distance between studs.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Feb 16, 2021
Reviewer name: RichL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Solid fireproof safe...water resistant as well!

This was the only safe in its size class which was water resistant in addition to being fireproof. Reasonably priced, and unlike other manufacturers, offered free delivery to the door...others would only deliver to the curb, which for a safe this size, would require more umph than this aging retiree possesses to push up a sloped driveway to the house. The safe arrived in perfect condition, and opened right up once batteries (not included) were installed. The electronic lock was easy to program, and instructions and information (in a bag on the outside of the safe) were clear and easy to follow. Internal shelves are padded and adjustable. This is a qualified gun safe, which, at least here in Washington State, means it is exempt from sales tax. For me a 10 percent bonus! Hardware is included to bolt the safe to the floor for additional security, but at a few hundred pounds once loaded, is not something that could be carted away easily! Sadly, the safe comes with two bolt holes predrilled and unplugged in the bottom, which for those who rent or have hard concrete floors which can't be drilled, makes the safe less water resistant. I suppose placing it on a rubber sheet might work. In my case I bought a tube of silicon sealant, filled the holes and let it cure. It would be nice if this model came with rubber plugs or just made the holes as knockouts, but this is the only issue I had with the safe. I have two smaller Sentry safes which have served me well for many years. This will likely be the last one I'll need to buy, and so far, I love it!

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Apr 13, 2020
Reviewer name: Jpietrolungo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks sturdy safe and fir resistant .

Overall looks great and a good value. One issue the directions for setting up entry passwords not East to follow as the location of factory unchangeable code needed yo set personal code not well elucidated. Once you figure that, very easy to set up and use.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Jul 20, 2014
Reviewer name: JMJR
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Just the right Size for the Price

Brought this safe after looking at it for over a year. It finally went on sale. Gives us peace of mind. Heavy enough so I know that one person can't carry it away. I can lag it down if I want. bolts are 1-3/8 thick. Carpeted insides. I even left a few dessicant bags in the baack to keep out all moisture to protect paperwork, even though it may not be needed. Seems to be constructed well. Can't say anymore until a disaster hits. And I'm not looking forward to one!

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
May 7, 2020
Reviewer name: Peagle19
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Safe: suggested imorovements

After my first safe arrived severely damaged ( dent in top which cracked the seam) I insisted on a different carrier. Fed ex delivered the replacement. Set up and operation is easy. I suggest better packaging for shipment. Also 3?shelves are flimsy. Beef them up! Otherwise it meets my needs!

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
May 28, 2024
Reviewer name: John D C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid well built strong box

Easy order process, the safe is a solid well built fire/water resistant strong box. This safe also has 3 secure ways to make a second combination code. The original code will never change. It will be an excellent backup. I am very happy with this purchase.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Feb 5, 2021
Reviewer name: Jak Mehoffe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sturdy and solid !

So I took delivery of this safe a couple three days ago. I read a lot of reviews previous to my purchase to ensure it was what I wanted. Everyone is correct, it does have a very unique odor about it, I am hoping the Damp Rid will take it away. The safe has four holes drilled in the case but only comes with two rubber washers and mounting bolts? The two upper holes revealed the material in between and you could not see directly through them. The two floor holes I could not see anything obstructing the passage other than the carpet inside. So if you are going to purchase this safe, get some snug fitting rubber and steel washers along with some anchor bolts for the top holes in order to mount it with all four holes, or spend ten bucks and order their kit. Either way once you have this sucker bolted down it is not going anywhere. "CAUTION" be careful when operating the key and taking off the faceplate, there are little plastic supports on the face that are very fragile. I broke one off but it does not seem to interfere with the faceplate. I am very happy with my purchase and would recommend this safe to anyone who is planning on upgrading or buying for the first time. This is my 4th sentry safe and I have not been disappointed yet.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Dec 27, 2023
Reviewer name: badamse
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good safe

This a very good safe. Well made and very solid with plenty of room inside for the items that I want to protect. I hope I never find out if the fire and/or waterproof features actually work as claimed. The only issue that I have, is that the bottom of the safe is not level. It wobbles (btw, my floor is level). I used plastic shims to level the safe - it worked for me. If you are looking for a well made large safe from a reputable company and willing to pay the price, I recommend this safe.

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
Jan 21, 2022
Reviewer name: PuddinTane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horribly Poor Craftsmanship

Horrible Craftsmanship! The inside felt lining is a mess, a lot of loose pieces! None of the 12 screws holding shelf brackets were tight and all are at an angle, they will not go in straight or tighten. Where is quality control? Very over priced for workmanship and quality of this safe!

Review from sentrysafe.com
Helpful?7E11U7IEWABP13847501320
reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service