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Customer reviews for SentrySafe EF4738E Fire-Resistant and Water-Resistant Safe with Digital Lock, 4.70 Cu. ft. for
SentrySafe EF4738E Fire-Resistant and Water-Resistant Safe with Digital Lock, 4.70 Cu. ft.
4.2 out of 5 stars
stars
311 ratings262 reviews
  1. 5 stars60% (188)
  2. 4 stars20% (63)
  3. 3 stars9% (29)
  4. 2 stars3% (9)
  5. 1 star7% (22)

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Showing 251-260 of 262 reviews
Jan 17, 2021
Damage Inc
4 out of 5 stars review

Secure safe

I love this safe as I’ve built a enclosure for it to fit in specifically for documents and weapons. Only problems so far is , it didn’t come with any type of key to unlock in case of an emergency ( skeleton ) I guess I need to contact customer service. So far so good though.

Review from sentrysafe.com
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Dec 26, 2021
Longnosekw
5 out of 5 stars review

Great safe!

I have had my safe for at least 5 years, and it's never failed me! The locking mechanism is top notch, the shelves are adjustable, and it's a very well made safe. Of course, it's now more money than what I paid for, straight from the factory... but it's a great safe for valuables!!!

Review from sentrysafe.com
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Jun 20, 2023
babyc1989
3 out of 5 stars review

Nice size but faulty handle

I really was looking forward to the size of the safe it was delivered slightly damaged but has worked well until now. I tried to access it as I keep my medications in there put of reach of small children as well as valuables. The handle snapped off in my hand. I tried the skeleton key to maybe try to manually open it and it won't even turn. Super disappointing. Hopefully will hear back from sentry for a trick if not I now have to call a locksmith so I can access my daily medications. Teach me next time to keep them safe and out of reach I guess.

Review from sentrysafe.com
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reply from CS

We apologize for the experience you’re having with your safe and appreciate your feedback. I will pass it along to our quality team. For further assistance, please call 1-800-828-1438 and we’ll be happy to assist you. Sentry Safe Customer Service

Apr 27, 2021
jsvs4149
5 out of 5 stars review

SECURE SAFE WITH EASE OF OPERATION

Love, Love, Love this Safe! It is the perfect size for our needs. The ease of opening and closing for persons of advanced ages is just what we were looking to purchase. It is roomy and has enough space for us grow.

Review from sentrysafe.com
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Dec 22, 2018
BDavid
3 out of 5 stars review

Design

PRO-Easy to install and operate. Heavy steel wall construction. CON-The stated design requirement that the door seal only cover the lower 70% of the door contact area is a real concern

Review from sentrysafe.com
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Jun 28, 2024
Tonya831
1 out of 5 stars review

Do not buy!

Garbage Doesn’t open without multiple tries. Handle gets loose and then falls off. Anybody just needs a skeleton key to break into these. Not hard at all. I’m surprised they even sell these. What a joke.

Review from sentrysafe.com
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reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options. Sentry Safe Customer Service

Nov 19, 2022
shr
1 out of 5 stars review

senty garbage safe

Garbage. Don’t buy it. Do not open no matter what you do. Open only with keys. Don’t waste money.

Helpful?7E11U7IEWABP13847501320
reply from SentrySafeProductExpert

We are sorry for the experience you had with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we&#39;ll be happy to discuss some options.<br />Sentry Safe Customer Service

Aug 25, 2020
jackie 47
5 out of 5 stars review

Strong and secure safe

This safe will take the place of my expensive safety deposit box and will end up being free after 2 years.

Review from sentrysafe.com
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Nov 11, 2022
Aimen Azara
1 out of 5 stars review

SentrySafe-EF4738E

I had a problem with opening the safe. The handle became loose and then broke.

Review from sentrysafe.com
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reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service

Sep 10, 2018
Bob Cottonwood
5 out of 5 stars review

WOW - GREAT SAFE

Wonderful to have & not pay bank fees. Just glad to have peace of mind

Review from sentrysafe.com
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