The safe is fine but the workmanship of the material (carpet) inside is not fitted properly or glued down properly.

My love this safe because it is so easy to use and set up. I have had a dial safe before that I could never remember how to use it.

We received the safe a couple of days before the expected date. The size and quality are what we expected.

The safe is made well and it was easy to program. Shipping was quick and the curb delivery was effective.

I love this safe as I’ve built a enclosure for it to fit in specifically for documents and weapons. Only problems so far is , it didn’t come with any type of key to unlock in case of an emergency ( skeleton ) I guess I need to contact customer service. So far so good though.

I have had my safe for at least 5 years, and it's never failed me! The locking mechanism is top notch, the shelves are adjustable, and it's a very well made safe. Of course, it's now more money than what I paid for, straight from the factory... but it's a great safe for valuables!!!

We needed a larger fire resistant safe, and researched several different manufacturers and models. The EF4738E is rugged, secure, and the digital keypad is much more conveinent than the combination lock of our previous safe. The ETL (third party) verification was also important, althought the lack of any industry fire protection rating standards make it difficult to compare with other manufacturers.

I love the save because it’s the exact size I need for my personal stuff. But I’ve been working for two days to get my safe to close it would lock when the door was open but it wouldn’t lock on the door was closed. I called century save and the girl told me I needed to lay it on its back for 72 hours because the gasket swells if you leave the door open, and yes, I had left the door open, I laid it on his back for actually about four days and sure enough today it locked. They need to put this somewhere in their manual or a sticker on the safe to let people know if you leave the safe open that this gasket will swell so you can’t get it locked.

The electronic key pad quit working, you hear it click but you can't open the door. Resetting the code would help for about 2 or 3 openings and it would start the same process. I asked Sentry Safe several times for how to fix it, they acted like they didn't know what I was talking about. I could only open the safe with the key. Now the handle is so loose you can spin it 360 degrees. Safe itself is ok, the hardware is bad.

I've had great luck with SentrySafes so the product itself is just fine. The interior space is right at 4.68, so I'll let them round up to 4.7. HOWEVER, comma, the exterior dimensions ARE NOT as advertised. :( The safe is only Sixteen inches wide (16") NOT 19" as advertised. The safe is only Twenty and a half inches (20.5") deep, and NOT 21.7. I might not argue much about an inch on the depth. It's not much, but an inch is an inch. However, I will express my extreme disappointment with the safe being short 3 inches across. I REALLY needed those 3 inches. If I had known the safe was going to be so much smaller than advertised I would have opted for a different model (perhaps a different brand). I'm going to mark the recommend box as a YES. But, that comes with a caveat emptor that the next person who buys this safe needs to understand that the external size is NOT as advertised.