Customer reviews for LG 115V Dual Inverter Portable Air Conditioner with Wi-Fi Control

Customer reviews for LG 115V Dual Inverter Portable Air Conditioner with Wi-Fi Control for

LG 115V Dual Inverter Portable Air Conditioner with Wi-Fi Control

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4.2 out of 5 stars

stars128 ratings124 reviews

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Showing 81-90 of 124 reviews

Aug 26, 2023

1 out of 5 stars review

Verified Purchase

Manufacturing defects x 2

This is the second one we ordered. Both were broken. There seems to be a manufacturing defect. I wouldn't from this company.

Review from walmart.com

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reply from LGAnswers

Hi LJ, we understand you're orders didn't meet your expectations are are here to further assist. So that we can provide a satisfactory resolution, please send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport. Include your phone number, order number(s), and model and serial number(s). It would be a pleasure to help resolve this issue. Furthermore, we'd appreciate your feedback about your experience here: https://www.lg.com/us/support/feedback. ^Chris

Aug 10, 2021

Orsun

1 out of 5 stars review

Rattling noise making me crazy

I'm a big fan of LG and it works it refreshes the room but the rattling noise drives me crazy. It's too noisy I think mine is faulty I bought it today .... Should have read more reviews...

Review from lg.com

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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 8, 2020

Danielc123

1 out of 5 stars review

Terrible experience.

The product failed within 2 months of purchase. Main control board failure. After 7 weeks from opening the claim, LG has still not resolved the situation.

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Apr 3, 2021

Julia

2 out of 5 stars review

Verified Purchase

NOT 14,000BTU / 500 SQ FT

The description for this is not accurate. It is really 10,000 BTU for 450 square feet. We feel we may have overpaid for what we received. The model number on the box matches what we ordered, so we're pretty sure they sent us the right thing.

Review from walmart.com

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reply from LGAnswers

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Jul 27, 2023

cold in so cal

5 out of 5 stars review

Verified Purchase

WONDERFUL Unit! just wish it rolled better on carpet!

Review from lg.com

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Jun 9, 2021

Lowery

2 out of 5 stars review

Verified Purchase

It's already not working

Bought it n it lasted a year n now don't work n can't find a place to fix

Review from lg.com

Helpful?

reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 6, 2023

Lanny 2700

4 out of 5 stars review

Verified Purchase

It has nice features easy to install

I bought this around a month ago but when it gets hot the compressor is quite loud ramping up

Review from lg.com

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Aug 28, 2022

Christof

5 out of 5 stars review

Verified Purchase

This AC unit is he best!

The unit completely cools our addition,and the convenient Wi-fi schedule is the way to go.

Review from lg.com

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Aug 6, 2022

Sonny328

5 out of 5 stars review

Verified Purchase

LG Portable Air

Bought this last month and so far it is excellent! I have no negative yet.

Review from lg.com

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Dec 18, 2020

STARLORD89

5 out of 5 stars review

Cold and Quiet High Quality Unit

[This review was collected as part of a promotion.] This is a high demand unit for a reason. It works. The tech on this unit is much newer then other units and it is evident on how well it cools. All the heat transfer/thermo arguments aside between indoor/versus outdoor units this unit really pushes cold air. If you have a larger bedroom 15ft x15ft it will work perfect even with a high solar load, older window house with eastern exposure. This unit work so well it can cool the entire upper level. The sound on low and med fan it very tolerable. On high it would be to loud to sleep but it would have then froze out the room by then. The air flow is really good. They could have made it a bit quieter if the aid duct was full width on the top vent but that doesn't affect performance. Mounting attachments are great. Its a heavy unit but if you want cheap junk then buy something light weight. This a full ton of cooling. The compressors are very quiet. Energy bills was not impacted much at all due to the dual compressors. The shipping box it comes in really needs a redo and can lead to damage. Ensure you check the unit for damage from the shippers. The remote works fine no issue. I did not hook up the Bluetooth, that process is a bit of pain from the website. Great unit overall. Would buy again but only need one!

Review from lg.com

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