Hi Regretful, thanks for sharing your experience. Sorry to hear the texture and flavor missed the mark for you — your feedback really helps.

Thank you for your input. We appreciate you taking the time to give us feedback. We'll be sure to let our Research and Development team know. For any customer service inquiries, be sure to reach out to Sam's Clubs Member's Mark Call Center at (888) 301-0332. Thanks again!

Hi Sandra,<br /><br />Thank you for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear the quality was inconsistent — that’s not the kind of experience we want anyone to have. A mix of tender and overly chewy bites can be frustrating, and we understand why you’d prefer to stick with the chicken next time.<br /><br />We’re always working to improve our products, and your feedback helps us do that. If you’re open to it, we’d love the chance to learn more and make things right. Please contact our Customer Care Team at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/ — we’re here to help.<br /><br />Thanks again for taking the time to let us know.

Hi Michelle, thanks for sharing your experience. We’re sorry to hear the beef was tough and gristly — that’s not the kind of convenience or quality anyone expects. We appreciate you taking the time to let us know it missed the mark for you.