Hi Gflores, Thank you for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear the meat didn’t meet your expectations — dry and mushy texture is not what we aim to deliver, and we understand how disappointing that can be. Our Angus beef is carefully prepared to offer bold flavor and tenderness, but we know that results can vary depending on cooking method and storage conditions. Your feedback helps us identify areas for improvement, and we truly appreciate you taking the time to let us know. If you’d like to speak with someone directly or share more details, our Customer Care Team is here to help. You can reach them at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/. Thanks again for reaching out — we value your input.

Hi, Beefeater. Thanks for taking the time to leave us a comment. We appreciate your feedback. Please also feel free to reach out to the Member's Mark Call Center at 888-301-0332 (M-F, 8am to 5pm CDT). This will allow us to collect some more information so that we may look into your complaint.

Thank you so much for being a loyal John Soules Foods Fajitas lover. If you haven't tried our Member's Mark Chicken Fajitas yet, you should definitely check them out!