Hi, Beefeater. Thanks for taking the time to leave us a comment. We appreciate your feedback. Please also feel free to reach out to the Member's Mark Call Center at 888-301-0332 (M-F, 8am to 5pm CDT). This will allow us to collect some more information so that we may look into your complaint.

Hi Kenneth, we're disappointed to hear this product fell short of your expectations. We understand how frustrating it is when a convenient meal option doesn't deliver the tenderness and quality you're looking for. Your comments regarding the texture and gristle have been noted and will be shared with our product team for review. We appreciate you giving the Angus Beef Fajitas a try and taking the time to share your experience.

Thank you so much for being a loyal John Soules Foods Fajitas lover. If you haven't tried our Member's Mark Chicken Fajitas yet, you should definitely check them out!

Hi hugh jass, thank you for your honest review. We're sorry to see you found our Member's Mark Angus Beef Fajitas "awful" but would love to hear more about your experience. We know it's been awhile but if you would, please contact Member’s Mark Call Center at (888) 301-0332 (M-F 8 a.m - 5 p.m. CDT) to leave a detailed product review.

Hi VR, Thanks for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear the meat didn’t meet your expectations — sinew and excess fat can really take away from the enjoyment of a meal, and that’s not the quality we strive to deliver. We select Angus beef for its flavor and tenderness, but we understand that consistency matters just as much. Your feedback helps us evaluate and improve our sourcing and preparation standards. If you’d like to share more or speak with someone directly, our Customer Care Team is here to help. You can reach them at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/.

Thanks for taking the time to share this feedback with us. We're happy to hear you enjoyed our Angus Beef Fajitas.