Thanks for letting us know, KasNikki. We’re really sorry to hear about your experience with the Angus Beef Fajitas—that’s definitely not the quality we aim to deliver. We’d like to learn more and help resolve this for you. Please reach out to our Customer Care team at 903-363-1142 or online at souleskitchen.com/contact-us. Your feedback is important, and we appreciate you taking the time to share it.

Thank you for your feedback. We're sorry to hear the texture of the Angus Beef Fajitas did not meet your expectations and that you chose to discard the product. We appreciate you sharing your experience, and we'll be sure to pass your comments along to our team for review.

Hi, thank you for your feedback. We're sorry to hear the Angus Beef Fajitas did not meet your expectations. The mushy pieces you described were most likely fat or connective tissue, but we understand how off-putting an unexpected texture can be. We appreciate you taking the time to share your experience, and we'll pass your comments along to our team as we continue to evaluate and improve our products. Thank you for giving them a try.

Thank you for sharing your experience. We're sorry to hear the Angus Beef Fajitas did not meet your expectations. We understand how disappointing it can be when the texture and flavor aren't what you were hoping for. Your feedback regarding the consistency and seasoning is appreciated, and we'll make sure it is shared with our team.

PJ, we're sorry to hear that our Member's Mark Angus Beef Fajitas didn't meet your expectations. We do value your opinion, and appreciate you taking the time to bring this to our attention. Please consider contacting the Member's Mark Call Center at (888) 301-0332 (M-F, 8AM to 5PM CDT) if you'd like to leave a review. We do hope you'll give us another try!

Thanks for the comment, Kristiel. We're so glad to hear that your family enjoyed our Angus Beef Fajitas! We do strive to provide tasty, high-quality, healthy products that can be used for quick and easy meal preparation. We hope you'll try some of our other Member's Mark items as well!

Hi, BJ. We're sorry to hear of your bad experience with our Angus Beef Fajitas. These are minimally processed, just seasoned, marinated and flame grilled. We do aim to offer the best in quality and regret to hear that you found too many fatty pieces. We appreciate you taking the time to leave a comment and encourage you to contact the Sam's Club Member's Mark Call Center to leave a review, should you desire to do so. Just dial 1-888-301-0332 M-F between 8AM and 5PM CDT. We hope you'll consider trying some of our other Member's Mark items.

Thank you for taking the time to leave a review. We're sorry to hear your experience with our Angus Beef Fajitas wasn't great. Our Angus Beef Fajitas should be tender to the bite and not gritty or fatty. To help us resolve your concerns, please be sure to contact Sam's Clubs Member's Mark Call Center at (888) 301-0332 and leave additional product review details. Thanks again!

Thank you for taking the time to leave us a comment. This is definitely not a normal experience with our Angus Beef Fajitas. Please contact our Customer Care Specialist at 903-363-1142 so we can gather some more information regarding this issue.

DebbyG, we're very sorry to hear about your negative experience with our Angus Beef Fajitas. These should not be mushy or tough. We really appreciate you taking the time to leave a comment. For additional customer service and to help us investigate this further, please contact our Customer Care Specialist at 903-363-1142 or fill out our online form at https://www.johnsoulesfoods.com/contact-customer-service/