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Customer reviews for Backyard Discovery Grayson Peak Cedar Swing Set/Playset for
Backyard Discovery Grayson Peak Cedar Swing Set/Playset
4.6 out of 5 stars
stars204 ratings181 reviews
  1. 5 stars76% (156)
  2. 4 stars18% (36)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star2% (4)

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Showing 1-10 of 181 reviews
Aug 11, 2020
Whitney F
5 out of 5 stars review

Verified Purchase

Fun little play set

Comes in two flat boxes shipping was quick and fast. It took about 8 to 9 hours to install just like they estimate by two handy men. The instructions were pretty good couple parts where you have to do pre-assembly and missed it. I chose this one since it fit in our space etc. and since my oldest is 6 the deck looked a little more open for her to play on. Comes with web swing, regular swing, rope ladder and climbing wall and of course a slide-nice variety. Also nice the height is only about 4 or 4.5 feet up to the deck so if you are helping little kids it isn’t so far up.

Helpful?2ED8X9IEG4F613839260299
reply from BYDSales

We appreciate the 5-star review.

Jan 10, 2021
Donna
5 out of 5 stars review

Verified Purchase

Success

A very nice playset. Took my daughter and I 10 hours to put together. Having a hatd time getting the anchors into this rocky Texas soil.

Helpful?2ED8X9IEG4F613839260299
reply from BYDSales

Thank you for your 5-star review.

Aug 21, 2020
Happy Caroline
5 out of 5 stars review

Verified Purchase

Grayson Peak Swing Set. Love it!

Absolutely perfect and easy to assemble, they send us few replacement parts very quickly. Excellent price for the quality. Not too big not too small. The only thing is you have to coat it weather proof so it adds some labor. Warranty wont cover of its not done.

Review from backyarddiscovery.com
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Apr 19, 2023
ForeverYoung
5 out of 5 stars review

Verified Purchase

Play scape

[This review was collected as part of a promotion.] I bought this for my three year old and one year old grandsons. My son-in-law put it together and said that it was not overly difficult and all the pieces were there. It seems very stable and safe. The kids are loving it and we can hardly get them inside.

Review from backyarddiscovery.com
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Aug 22, 2020
Backyard bbq
5 out of 5 stars review

Verified Purchase

Great Design and Customer Service

Love the design. The wood quality isn’t the best, but I didn’t let this bother me when I considered the price I paid. Also, the installation service worked out well too! Finally, we noticed a missing bolt and cracked step, and their customer service sent replacements for free.

Review from backyarddiscovery.com
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Dec 22, 2020
Vicky
4 out of 5 stars review

Verified Purchase

Nice swing set but ...

This was bought as a gift for our granddaughter. She is 3 and loves it. The reason for the rating is because of the directions. My husband and I always put our own “projects” together but this was more of a hassle than we have ever dealt with. It is a wonderful swing set but please hire someone else to put this together!

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reply from BYDSales

Thank you for your review and your experience will be passed along so that we can improve our customer experience.

Nov 24, 2020
JB
4 out of 5 stars review

Verified Purchase

?

Once completed the play set was great. The instructions weren’t always understandable. For instance, what was the top of a board or on which side a bolt was placed. It will take 2 people about 8 hours to complete. When finally set up my 2 year old granddaughter loved it.

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reply from BYDSales

Thank you for your review and your experience will be passed along so that we can improve our customer experience.

Jan 1, 2021
njtruth
4 out of 5 stars review

Verified Purchase

nice swing set

very nice swing set. The only concerns is that the slide has three screws on top to bolt in the slide.Next there are two many different types of screws and bolts so it take alot of time figuring which ones to use. there are two places in the set up that missed a step putting in the bolt holders so you had to take off two boards and place the bolt holders in and then reattach tyhe boards. Other wise my granddaughter loves it.

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reply from BYDSales

Thank you for the review

Aug 6, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Great play set for the price!

We bought this for our 4 grandkids. Ages 1 to 6. Plenty of room for them to play, and it fits in a small backyard. Took 2 guys a couple of afternoons to put together, with little frustration.

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reply from BYDSales

We are glad to hear you like our product.

Sep 8, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

to many parts and to much stuff left over as extra

it came in to many parts...it should have been done in sections and then shipped...it was an absolute nightmare...it took 6 people over 9 hours to put together...then there were 50 extra bolts, nuts, and screws...just messy...and there was no reason...it is well built and the kids love it.

Helpful?2ED8X9IEG4F613839260299
reply from Supplier Response

Hello, thank you for your feedback. We apologize for the confusion and the extra hardware. I will pass your concerns to our quality control team. We appreciate your business, have a wonderful day!