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Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for
Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker
4.1 out of 5 stars
stars
1,150 ratings610 reviews
  1. 5 stars66% (760)
  2. 4 stars10% (120)
  3. 3 stars5% (63)
  4. 2 stars5% (57)
  5. 1 star13% (150)

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Showing 51-60 of 610 reviews
Jul 27, 2021
Reviewer name: z33
2 out of 5 stars
2 out of 5 stars review

cleaning nightmare

I wish I knew how difficult this would be to clean. It’s recently started to grow mold. Instructions say to clean with vinegar.. that’s not going to kill the mold if I can’t take the cover off to clean the space where the ice forms. Don’t buy it’ll make you sick.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello z33, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26 lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Apr 20, 2021
Reviewer name: Eirrac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

It works wonderfully. I think it is better to remove ice and give the machine a rest when it is not necessary. However, I have not done that yet and it works amazingly. We use filter water in it and it says not to use ditilled water. But we have ice all the time. I love this purchase.

Helpful?6O3VMMY1NY9013839260290
Feb 12, 2023
Reviewer name: Shoe
1 out of 5 stars
1 out of 5 stars review

Junk

I have bought two in five months. The first one fail within two weeks of purchase, it would not stop making ice. The second one lasted four months and will not get cold to freeze the ice. Do not waste your money these are cheaply built and will not last.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Shoe, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 11, 2022
Reviewer name: Please Read
3 out of 5 stars
3 out of 5 stars review

Do NOT waste your time & $$$

Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello , we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Apr 25, 2023
Reviewer name: Sevans
1 out of 5 stars
1 out of 5 stars review

Terrible Customer Service

I purchased this item in October 2022. In March 2023 (5 months of use) the scoop flap arm broke. I filed a claim with Curtis International on March 14th and have yet to hear from them. I have sent them emails with no reply. All I have requested is a replacement for the broken part. This part can not be found online. The machine itself was great when working, but the Customer Service is unsatisfactory.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

We appreciate your feedback and would like to apologize for your recent experience. We pride ourselves on our exceptional customer service and regret that we did not live up to this expectation. We are constantly improving our process and your feedback is very helpful.<br />For warranty support, please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Apr 5, 2022
Reviewer name: SNTX
1 out of 5 stars
1 out of 5 stars review

Not recommended!

I purchased this ice maker to use in our RV. We only used it every couple of months for a few days at a time. It quit working just after the 1 year warranty expired and wouldn't power on at all. The warranty is not handled by Frigidaire, but by Curtis International, LTD. I would only consider buying this item if also purchasing an extended warranty and that's not something I usually recommend. I will be buying another ice maker soon, but certainly not one made by Frigidaire. It would have been less expensive to have just purchased bags of ice, as needed.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello SNTX, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 22, 2024
Reviewer name: Keith
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great unit for the price

The Fridge Air mini ice maker is really convenient and makes ice quickly, which is a huge plus! However, I did notice that it can be a bit noisy during operation. Overall, it’s a great product with just a little room for improvement in terms of sound.” This way, you highlight the positives while providing constructive feedback.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Keith, we are happy to hear you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Aug 29, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love having fresh ice in the hot summer

Love my new ice machine. A couple things that were disappointing is that it does not keep ice cold and it immediately starts to melt right after it is made. I love the sleek design looks great on the countertop and the last to clean. I do recommend cleaning every 4 days to keep ice tasting fresh.

Helpful?6O3VMMY1NY9013839260290
Jan 21, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Endless Dirt and Rust: Uncleanable!

While cleaning my icemaker, I could not find out why I kept getting rust and almost dirt like stuff running out. I opened it up and something is rusting in it. It is supposed to be Stainless steel, but this motor thing isnt. Also, the plastic is cracked around the motor key and was only held on by the ring. I cant even clean this rust off, it just keeps flaking. What good is it now to put back together, just to eat rust ice? There is no good frigidaire help, its not registerable and its been only 9 months! I took it back to Sams and they said "TOUGH, CALL THE MANUFACTURER, YOUR 90 DAYS IS UP". WOW. Ok, but how? If you bought one you should look up in the right and see if yours is a rust bucket too. Maybe it was an accidental part? I wish I could get help, but Frigidaire has no contactable/manufacturers warranty type ability. All I can do is leave a review. Other than this, the ice is good. I think I have a bad part.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Mike, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 4, 2022
Reviewer name: Nick
1 out of 5 stars
1 out of 5 stars review

Highly Dont Recommend

This ice maker worked great at first then after only a month it stopped working properly It would freeze all the ice together and not produce any more if you buy this ice maker buy the warranty through sams because the company that makes them are absolutely no help

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Nick, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26lb Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.