Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!

I purchased this ice maker to use in our RV. We only used it every couple of months for a few days at a time. It quit working just after the 1 year warranty expired and wouldn't power on at all. The warranty is not handled by Frigidaire, but by Curtis International, LTD. I would only consider buying this item if also purchasing an extended warranty and that's not something I usually recommend. I will be buying another ice maker soon, but certainly not one made by Frigidaire. It would have been less expensive to have just purchased bags of ice, as needed.

This ice maker worked great at first then after only a month it stopped working properly It would freeze all the ice together and not produce any more if you buy this ice maker buy the warranty through sams because the company that makes them are absolutely no help

I purchased this item 11/12/2021--- it only lasted 6 months. Just stopped working one day. I contacted the manufacturer for the 1 year warranty, sent it back to them on May 31st and STILL waiting for a replacement ice maker. It might say Frigidaire as the manufacturer but you have to send it to Canada to Curtis International for repair/replacement. I have called and emailed everyday and still no response for a replacement. I followed every instruction and directive on how to process the warranty and each time I call I get the same song and dance.... your ticket has been escalated for processing and you will be contacted in 1 business day. Horrible customer service!!!!

It works well until it doesn't. I loved having an ice machine since my apartment fridge doesn't have one, but it is impossible to keep this clean for more than a month or two. After that, no matter what you do to clean it, you cannot get it completely clean. They added the self cleaning feature in the 2nd model I bought and that helps keep the nozzles clean, but there is a film that starts to build over all the parts you can't reach. It grosses me out and then I stop using it and it becomes a waste of money.

I purchased this ice maker almost 2 years ago and never had any issues with it. I would clean it, dry it and continue using it. This past week when I went to use it I noticed grey film clinging to the walls of the water holder, so I emptied it out and cleaned all everything that I could. I then noticed a black substance seeping from the one hinge at the back of the area where the cubes are actually made. Upon further inspection, I found what looks like black mold growing underneath the solid black lid. I am now afraid to use it with this happening in the machine. Just for kicks, I put water in it and plugged it back in, turned it on and now NOTHING on it works.

We maintain a counter ice maker 24/7 due to passive ice maker in freezer. Usually every 2-3 years we need a new one. I had this delivered from Sam’s Club as we’re older & easier to manipulate. First one didn’t work at all. Physically brought it back to Sam’s to exchange. Bad de decision on my part. Less than 6 months later, stopped all together. Very disappointed

I received it and it worked for two days and compressor blew up I contacted company and after sending a video and filling out a lot of paper work and 3 months later I received a refurbished one! This one had a small crack on lid and hard water resido on bottom it works great but leaks horrible on the bottom!! I wrote company again and was going to have to do same thing again video and wait 3 months so now I just have a tray underneath a hose going into the sink to prevent water going everywhere! !

I really love these ice makers when they aren't broken down! I've bought at least 6 of these, and they always fail within the return period or warranty period.... well, this one just had a flimsy plastic piece on the shovel brake off, and the whole thing is useless without it. Plan to return it next time I go to Sam's! Hopefully won't have an issue returning this time... most of the issues i've had with these are senseless. If better quality parts were used in manufacturing, instead of flimsy plastic, these could probably last a long time!

Worked perfectly the first week or so. Now it says Ice Full, even if there is nothing in there. Unplugging, restarting, everything we've tried, sometimes it will work for a little while, now i can't get the full ice light off at all. Of course we through the box and stuff away after it worked fine. Now I'm guessing I can't take it back. Less than 4 months I think?