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Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for
Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker
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4.1 out of 5 stars
stars1,144 ratings604 reviews
  1. 5 stars66% (758)
  2. 4 stars10% (120)
  3. 3 stars5% (61)
  4. 2 stars5% (57)
  5. 1 star13% (148)

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Showing 161-170 of 604 reviews
Mar 15, 2025
SlothMama
1 out of 5 stars review

Fast, but outcome is lackluster

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello SlothMama, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. You are correct, the ice storage area is not refrigerated. It is intended that ice produced be periodically transferred to zipperlock bags for storage in a conventional freezer.To make firmer/larger/drier ice, use colder water. Tip, let the first couple of batches of ice fall into the water reservoir to chill the water.

Feb 5, 2023
Mkne09
3 out of 5 stars review

Love/hate relationship...

I really love these ice makers when they aren't broken down! I've bought at least 6 of these, and they always fail within the return period or warranty period.... well, this one just had a flimsy plastic piece on the shovel brake off, and the whole thing is useless without it. Plan to return it next time I go to Sam's! Hopefully won't have an issue returning this time... most of the issues i've had with these are senseless. If better quality parts were used in manufacturing, instead of flimsy plastic, these could probably last a long time!

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Mkne09, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 18, 2021
Abe
2 out of 5 stars review

Bad buy

I received it and it worked for two days and compressor blew up I contacted company and after sending a video and filling out a lot of paper work and 3 months later I received a refurbished one! This one had a small crack on lid and hard water resido on bottom it works great but leaks horrible on the bottom!! I wrote company again and was going to have to do same thing again video and wait 3 months so now I just have a tray underneath a hose going into the sink to prevent water going everywhere! !

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello Abe, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Mar 29, 2021
Super Shopper
5 out of 5 stars review

Verified Purchase

Ice Maker

Exactly What we needed- Fits well on the counter it does need room on each side. We had to stop using the ice maker in our fridge due to water issues in our area- this makes enough to fill the fridge ice maker instead on any given day. Takes 9-10 minutes to start making the first batch. It is a lil loud but u get use to it. Turn it off if u want to take a nap it is annoying when it wakes u dumping the ice. Overall, it is exactly what we were looking for.

Helpful?6O3VMMY1NY9013839260290
Jan 1, 2026
anonymous
2 out of 5 stars review

Great ice, impossible to keep clean

It works well until it doesn't. I loved having an ice machine since my apartment fridge doesn't have one, but it is impossible to keep this clean for more than a month or two. After that, no matter what you do to clean it, you cannot get it completely clean. They added the self cleaning feature in the 2nd model I bought and that helps keep the nozzles clean, but there is a film that starts to build over all the parts you can't reach. It grosses me out and then I stop using it and it becomes a waste of money.

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hello anonymous, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />There are commercially available icemaker cleaning products available in the marketplace that will assist you in keeping your icemaker clean.

Feb 1, 2022
Harleychick
5 out of 5 stars review

Verified Purchase

Works terrific!!!!!

Very fast and quiet. Very happy with purchase.

Helpful?6O3VMMY1NY9013839260290
reply from Supplier Response

Hello Harleychick - we are happy to hear you are pleased with the performance of your Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker.

Dec 9, 2023
Julies
5 out of 5 stars review

Verified Purchase

Ice maker

This was the best purchase!! We love this ice & its refills so fast❤️!

Helpful?6O3VMMY1NY9013839260290
reply from Curtis International Ltd.

Hi Julies, we are glad to hear that you are enjoying your Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker.

Jan 9, 2023
Betty
1 out of 5 stars review

Verified Purchase

Mad shopper

Great gift but stop working after 3 batches of ice.

Helpful?6O3VMMY1NY9013839260290
reply from Supplier Response

Hello Betty, unplug the unit and allow it to sit for a few minutes (so it does a hard reset) and plug it back in. If the unit is still not making it, it may require service.<br />We appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26 lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Oct 31, 2022
jeschc
5 out of 5 stars review

Verified Purchase

ice machine

Its a great machine, we use it daily

Helpful?6O3VMMY1NY9013839260290
reply from Supplier Response

Hello Jeschc, we appreciate your feedback with for your recent experience with the ice maker. We hope to continue to be able to provide you and others with new and exciting products.

Mar 15, 2022
Kelly
4 out of 5 stars review

Verified Purchase

Not the greatest but will get you by

Wish it was bigger. Hard to use the scoop provided in such a small space.

Helpful?6O3VMMY1NY9013839260290
reply from Supplier Response

Hello Kelly, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet Shaped ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.