I bought this product less than 6 months ago. It recently stopped working. I followed all of the Curtis recommendations. It still does not work. After frustration set in, and the Curtis representatives hanging up on me several times, they told me that my name has been flagged in their system and they will no longer help me with my defective product. So now I have a $100 paper weight.

I have bought two in five months. The first one fail within two weeks of purchase, it would not stop making ice. The second one lasted four months and will not get cold to freeze the ice. Do not waste your money these are cheaply built and will not last.

I have bought 2 of these. Thought the first one was a fluke because it lasted almost 11 months before it quit making ice. I cleaned it religiously every 4 weeks. When it worked, it produced very nice ice. Enjoy it while it lasts, because it won't last. The second one only lasted 4 months. You get what you pay for. Don't expect it to last and don't expect Frigidaire to honor any warranty on this cheaply made junk!

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

I purchased this item in October 2022. In March 2023 (5 months of use) the scoop flap arm broke. I filed a claim with Curtis International on March 14th and have yet to hear from them. I have sent them emails with no reply. All I have requested is a replacement for the broken part. This part can not be found online. The machine itself was great when working, but the Customer Service is unsatisfactory.

First off, I haven’t had any of the problems a few others have reported. I was given this as a gift for Christmas. It’s now April. I'd never even considered getting one, but I love the ice this makes. I chose small bullets and they're the perfect size, plus slightly soft so I can chew them without tooth damage. There’s a larger setting, which takes a bit longer to make bigger ice. The machine works pretty quickly at the small setting and doesn't have to be attended every minute, so I can make ice while I'm doing other things around the house. I occasionally scoop out the ice and transfer it to a quart sized Ziploc, then lay it out flat in my freezer. This keeps the bullets separated. I like to do 3 bags and I can add to the bags in a rotation, so the cubes don’t all stick together. The ice maker is not as noisy as I expected either. When I've made a decent supply, I just wipe out the reservoir and put the maker away. (The top of mine looks a bit different from the picture.) This is sturdy and easy to keep clean. Now I'm spoiled, I'll have to buy another one when I wear this one out.

Works fast. In the first 8 minutes I had ice cubes. The ice tends to drop wet so when you’re going to store in the freezer as I do it will stick to one another. I use my ice to put in a cooler so it doesn’t matter for me I just break it up by hand or in a grocery bag. For quick and fast ice this machine provides just that. It’s not like an ice machine that a fridge provides so don’t get if you think that’s how it works it doesn’t. Just a quick convenient alternative or for hurricane preparation so you’re not suffering from a heat stroke. Still a great buy I love it.

This was a good ice maker it makes ice fairly quickly and frequently but it does not keep the ice that is made frozen ice begins to melt immediately and it isn't practical to put ice into freezer as it then clumps together into a solid block of ice. The description says its covered by the Sam's club member satisfaction guarantee but I'll be darned if I can find exactly what that means. The makers use the least expensive and lowest quality materials to get the most profit, save your money unless you wish to buy new machine every year

I wanted to buy a pellet ice maker (for sonic type ice) but the $400 price tag along with bad reviews from people who had multiple problems with them made me look elsewhere. I decided to try this one and love it. If you like the “soft” crunch of the pellet cubes you will love it too. I actually think I may like these bullet cubes better. Hope it lasts a long time.

I had this ice maker for less than a year. It constantly needed to be cleaned. The part that holds the water and up where the ice is made was constantly becoming brown. I use filtered water when filling the machine so I wasn't understanding why the machine is constantly turning brown. It is not an easy machine to clean. When I tried cleaning it today, the part that holds the water when the ice is being made broke. Didn't even get a year out of the machine. The picture I have attached is less than a week after I had cleaned the machine.