Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV

Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for

LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA

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4.4 out of 5 stars

stars1,038 ratings905 reviews

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Jun 30, 2024

Tiger21

5 out of 5 stars review

Great LG TV

[This review was collected as part of a promotion.] I bought this 3 months ago and it's been a great experience enjoying all of my favorites on this awesome screen!!

Review from lg.com

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Mar 13, 2024

Flavio Guido Ferrer

5 out of 5 stars review

Justo el que quiero!

[This review was collected as part of a promotion.] Muy buen TV Smart LG ojalá tuviera una igua aquí en la Habana Cuba para ver excelentes películas y conectar a internet l!!!

Review from lg.com

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Jun 13, 2024

SAMjr67

4 out of 5 stars review

Happy with the set!

Overall I am happy with this wonderful TV; however, about 6 months later it developed a vertical line on the right side of the screen. LG took care of the matter within 2 weeks.

Review from lg.com

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Dec 10, 2024

gjb24

4 out of 5 stars review

Good features

[This review was collected as part of a promotion.] I bought this item one month ago. It is in our spare bedroom so doesn't get used much. Still trying to get use to the options on the controller.

Review from lg.com

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Jun 18, 2024

JMartin 49

5 out of 5 stars review

Outstanding picture

This is our 3rd LG tv and we will have nothing else. This TV is being used outdoors. placed in a Storm Shell case for outdoor use. We have thoroughly enjoyed our TV.

Review from lg.com

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Jun 21, 2024

GordonC

5 out of 5 stars review

Better features than on my 43 inch LG.

I bought thus 50inch tv about two months ago and I absolutely love it. The picture colors are sharp and vibrant. The newer roller cursor is a plus when searching. The preset apps are all I need as I mostly watch Netflix and Prime video.

Review from lg.com

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Oct 15, 2023

MGW416

1 out of 5 stars review

Absolutely terrible, buyer beware.

[This review was collected as part of a promotion.] This thing is awful. It's cheap, it has a low refresh rate, and it is so, so, SO slow. The interface is incredibly laggy, the screen share is choppy, the ads are intrusive, the app selection is terrible, and I would absolutely not recommend this to anyone. Truly horrible device. I have nothing good to say about this TV, the quality is in the sewer.

Review from lg.com

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reply from Customer Care

Hi there! We're sorry to hear that you didn't have a great experience with our product. We appreciate your feedback and we're constantly working to improve our devices to ensure a better user experience. If there's anything else we can assist you with please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000.

Sep 9, 2024

Hector Garrido jr

1 out of 5 stars review

Screen blowed out

[This review was collected as part of a promotion.] I bought this TV only 5 months ago and the screen went out now I have to wait because a new screen is on backorder really unfair I should have been giving a new tv instead of trying to fix my tv really upset Especially I bought this tv for the football season now I'm sucked with a broken tv

Review from lg.com

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reply from LG Digital Care Team

Thanks for sharing your LG TV experience with us, Hector! Missing football season is a penalty we don't want you to face, and we appreciate your patience as the replacement part restocks and prepares to ship. We'd love to have the opportunity to look into the backorder further to see if there are any additional updates or insights to provide. Please get in touch with us on social media @LGUSSupport with your model number and contact info. Our team will look into this for you asap! *Joseph

Jul 25, 2024

LG 86 not happy

1 out of 5 stars review

not happy

I bought my tv a month ago and have been waiting to get it repaired. The picture definately is not high definition and the color is off. I would take it back but I spent a lot of money to hang it, also the size 86 inch isn't easy to move by yourself.

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your feedback on your LG TV (86UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to provide top-notch products that exceed our customer's needs. To address the picture quality concerns, check picture settings, update firmware, and verify the input source. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy

Oct 22, 2024

Tv room tv

1 out of 5 stars review

Lines on screen

The mounted tv stopped working (lines on the screen)

Review from lg.com

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reply from LG Digital Care Team

Hi there! Your LG TV is the center of movie nights, show binges, and everything you love most for your home entertainment. Luckily, we have the perfect troubleshooting for your TV display on our site here: http://spr.ly/6428qILxE. You can also connect with our amazing team on social media @LGUSSupport. We'd love to chat and make sure you have the best experience possible! *Chey