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Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for
LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA
4.4 out of 5 stars
stars1,038 ratings905 reviews
  1. 5 stars68% (704)
  2. 4 stars19% (200)
  3. 3 stars6% (65)
  4. 2 stars3% (27)
  5. 1 star4% (42)

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Showing 121-130 of 905 reviews
Apr 26, 2024
Joy457
1 out of 5 stars review

Verified Purchase

Miss my old LG

[This review was collected as part of a promotion.] I am disappointed with the product & online help. The timers are turned off but tv continues to turn on by itself many times a day. Wish the Home Screen came open to live tv automatically. Remote is very sensitive

Review from lg.com
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reply from LG

Hi Joy. Thank you for sharing your experience with us regarding your LG TV, model #55UR8000AUA. We understand your concerns about the timers not working as expected and the TV turning on by itself multiple times a day. We also appreciate your feedback regarding the Home Screen and remote sensitivity. We take your feedback seriously and want to make this right. Please send us a private message on social media using @LGUSSupport with your contact information, and we will be happy to accommodate you. ^Win

Jan 11, 2024
jlehleit
4 out of 5 stars review

Verified Purchase

Nice for the price

[This review was collected as part of a promotion.] My last LG tv was about 4 years old when a green picture tube failed. It is nice to see colors again. My big complaint is the cursor jumps to hyper speed when I am happy moving cursor by clicking and the movement can only be slowed but not stopped.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Nov 6, 2023
Cissie of PI
5 out of 5 stars review

Verified Purchase

Awesome TV

[This review was collected as part of a promotion.] We have had the new TV about 3 weeks now and we love it. Seamless set up and excellent technical phone support when we had a question. Very happy with our second LG purchase. We have another that is almost 7 years old and no problems at all! Would highly recommend.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Sep 27, 2023
babzoid
3 out of 5 stars review

Verified Purchase

Great picture quality, other features need improve

[This review was collected as part of a promotion.] The picture is great and the home screen is easy to navigate. I'm disappointed in the voice commands which do not seem to recognize the apps when I try to navigate to them verbally. Another major flaw is the remote control which neglected to paint the volume and channel change keys in white so it's nearly impossible to use the remote control in a darkened room.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Thank you so much for bringing this issue to our attention. We completely understand how frustrating it can be when things aren't working as they should. Please know that we take all problems very seriously, and we are committed to resolving them for you as quickly as possible. If you ever need assistance, please don't hesitate to direct message us on Facebook or Twitter using the handle @LGUSSupport. It would be a pleasure to help you in any way we can. To expedite the process, please include the model and serial numbers of your television when you message us. Thank you for taking the time to reach out! ~Rita

Nov 5, 2023
Anonymous
4 out of 5 stars review

Verified Purchase

Looking forward to a great experience

[This review was collected as part of a promotion.] I bought this tv about a moth ago and I'm glad I did. For the great price for the size and what it can do. Now I'm able to get rid of the expensive cable bill. The picture is very clean and sharp. So much my dog now sits in front of the screen and watches what we are watching. There is a learning process since the last new tv that I bought was 2003. The technology has sure changed. The remote has a mouse that can be used to pick the function that you want to do on scree.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Oct 24, 2023
arioch21122
5 out of 5 stars review

Verified Purchase

Amazing TV at a great price!

We are LG fans, this 70in TV is an upgrade from our 55in LG TV w/3d purchased a decade ago and couldn't be happier! Our local BJ's had these for a great price and we are very pleased with our new display! Picture is amazing, even more so from a 4k source, we got a 4k fire stick at the same time. My only complaint is 3 HDMI ports, 1 is eARC where our previous LG had 4 ports. I am sad that 3d isn't around much anymore, our 55in LG had 3d and we own all Marvel phase 1-3 movies to be had in 3d, along with Avatar, Pacific Rim and DREAD.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Oct 2, 2023
ALpara747
4 out of 5 stars review

Verified Purchase

Review of 43UR8000AUA TV

The picture is sharp, clean and a very good buy. The only problem is that the satellite receiver remote can't control the volume so must used the TV remote. We spoke with a LG tech who said the problem is with the satellite receiver remote but couldn't explain why all of the other functions could be controlled by the satellite receiver remote.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hey there, we are glad to hear how well your LG LED TV is working in your home. When it comes to the satellite receiver remote and controlling the TV's volume, we suggest checking the type of satellite you are using and reviewing the control manual, as some do allow you to adjust volume. Send us a message with more details on our socials, @LGUSSupport, if you have any other questions. ~Tegan

Jul 7, 2023
RogerAXE
5 out of 5 stars review

Verified Purchase

Easy to install and has great features.

My wife and I installed this in only a short amount of time. The only issue we had was we were reusing a wall bracket from our earlier tv and needed to purchase different mounting screws. Our new LG was much lighter than the old tv and didn't require the larger screws from the old tv.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Mar 10, 2024
JB1093
5 out of 5 stars review

Verified Purchase

Awesome Picture and Features

We were looking for a new television because our old one just quit on us. That night went to some research online to look at reviews on what brand was the best. Next day went to three stores to see what was available. We knew what we wanted and we were lucky to find what we have now. We are really happy that we made the right choice.

Review from lg.com
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Dec 22, 2023
rbrenth
4 out of 5 stars review

Verified Purchase

New TV to replace an older Vision TV

[This review was collected as part of a promotion.] We purchased this TV for our Christmas present to ourselves. While it was fairly easy to assemble and set up, I did find that the TV was fairly complicated to use, with a lot of functions that I still do not use or understand. I also found that it didn't have the accessory connections that I needed for our VHS tape playor or DVD player, so cannot use them now at all. I also cannot set up our sound system that we had from our previous TV since there is no sound output and the LG sound system costs more than the TV did, so that's out of our range. We are still working on understanding how to use the TV and it's many function and station apps. With all of the setups and user guide information on the TV and not a booklet, and us being an older generation, we are struggling to use many of the functions, and even setups. We still have to use 2 remotes, since we have Dish Satellite system, which will shut down after a couple of hours of inactivity, and it will not start up without using the remote for Dish. It's also harder to change channels, look at the guide, etc., for Dish using the LG remote. So that being said, it's not all that we hoped that it would be. The picture quality and overall TV system is quite nice compared to our older TV, but not having our sound bar for a quality sound, not having hookups for our DVD and VHS systems, it is not as useful as our older TV. We still really like the TV itself and the quality though. The price was decent as well. Only time will tell if we will purchase another LG after this one.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185