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Customer reviews for Shark Rotator Pet Plus Upright Vacuum for
Shark Rotator Pet Plus Upright Vacuum
4.4 out of 5 stars
stars
1,837 ratings769 reviews
  1. 5 stars72% (1,324)
  2. 4 stars15% (272)
  3. 3 stars5% (87)
  4. 2 stars3% (48)
  5. 1 star6% (106)

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Showing 261-270 of 769 reviews
Aug 10, 2022
Reviewer name: Maevans
3 out of 5 stars
3 out of 5 stars review

Great suction...constant cleaning of brush roll

I like the suction of this vaccuum but the brush roll is so full of hair after every vaccuuming I have to get the scissors out and cut it all off every single use. I wouldn't have bought this vaccuum if I would have known that. Go with a self cleaning brush roll if you have people in your house with long hair!

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Aug 28, 2019
Reviewer name: Rew
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great vacuum, dog hair picked up nicely.

Great vacuum

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Jul 31, 2020
Reviewer name: Happy family
1 out of 5 stars
1 out of 5 stars review

Very poor

We are very disappointed with this vacuum. We are on our 4th one and the hoses keeps ripping at the top and/or at the bottom. You can’t tap them or replace the hoses. The suction stopped about three months after buying them. We are switching to another brand.

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Apr 11, 2020
Reviewer name: AJ
1 out of 5 stars
1 out of 5 stars review

Good for 4 months of use

I bought this in November. At first it was an awesome vacuum, very light, powerful and versatile. It stopped working about a week ago, the carpet light won't turn on, it gets very hot at the filter base and it makes an awful loud sound that seems to be coming from the the left side of the filter. Not happy at the quality.

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reply from SharkNinja Product Expert

We would like to thank you for sharing your review. We are sorry to hear that you are having an issue with your vacuum. We would like to learn more about this. Please share with us via email at helpfulshark@sharkninja.com the following information, your contact information and a brief description of the issue and we will reach out to you.

Sep 29, 2019
Reviewer name: Jaimie
1 out of 5 stars
1 out of 5 stars review

Broke same day we bought it

Bought this vacuum today about an hour ago. We were already planning on returning it because it doesn't suck very well. We vacuumed for about 15 minutes just to make sure and then it randomly shut off and wont turn back on. Maybe i got a defective machine? Not gonna risk getting another one. Just going to return it and get a different one.

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Dec 5, 2019
Reviewer name: Toni
5 out of 5 stars
5 out of 5 stars review

Powerful and Quiet Vacuum!

I convinced my husband to finally purchase a shark vacuum since I’ve heard so many great things about it, and we really got a deal on Black Friday which saved us $70. Even still, knowing just how great this vacuum is, it’s worth every penny of the original price. I’m slow when it comes to installations, but it was extremely self explanatory as far as putting it together. It took me maybe 5 minutes to take it out of the box and put it together. Our old vacuum cleaner (Black Decker) was okay, considering we spent less than $70 on it and typically I spent about 30-45 minutes and 3-4 dumps to feel like the floor was “clean”. For record, I have 2 dogs (1 big short haired who sheds constantly, 1 small who is long haired and doesn’t shed as much) and a 3 year old who looooves making messes with crumbs! After I vacuumed the small space in front of my door which tends to accumulate all sorts of dirt and crud- I’m blown away with how much cleaner it looks. So much stuff was collected in one passing! The vacuum so much quieter than the cheap vacuum and the maneuverability is amazing, I can fit into most places my other vacuum could not. As far as specs go, the tank is large- much larger than the one I’m used to, which means less trips to the trash. It’s not very heavy which is also surprising considering how big it is but I can lift it one handed without struggling versus with my old vacuum which was the opposite. The only con is the cord length, although I think it’s about the same as most vacuum cleaners so while it’s a con for me (I like being able to vacuum everything in one go), it’s probably fine for most people. The cord is 25’. Although because of this, I was only able to vacuum about 2/3 of my apartment. The apartment is almost 1,000sq ft for reference. All in all, this vacuum is awesome and I’m so excited to use this for years to come!

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Aug 13, 2022
Reviewer name: gpolaris
5 out of 5 stars
5 out of 5 stars review

Dont hesitate

I have owned about 6 different models of shark vacuums, all great vacuums. However, this has been by far the best one, it is not noisy, it’s not heavy despite its size, and it lifts everything and anything. It makes cleaning easier and faster, I don’t have the need to vacuum the same area an extra time because this really does pick up everything. When i’m in the market for a new vacuum I’ll really do my best to get this same exact model.

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Jul 30, 2021
Reviewer name: Dilemma
2 out of 5 stars
2 out of 5 stars review

Brittle plastic--Have used only one week.

I have an older Shark Lift-Away that has been super for many years. This one is brittle! I got it specifically for the pet power brush for my furniture, which works GREAT--but after only one week, I noticed the plastic on that attachment is cracked and very brittle. I'm so disappointed! I fear that even other Shark models with that tool will be just as bad. They don't make them like they used to, apparently. Returning it and trying something different.

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Jul 6, 2020
Reviewer name: MereSanity
4 out of 5 stars
4 out of 5 stars review

Awesome with drawbacks....

OK. This is my second Shark. I was so impressed with the first one I bought another. This is a GREAT vacuum,the suction is incredible. Very good BASIC vacuum. However, I might return it. Why? Well, comparing it to my first Shark (Rotator...Pet Plus)...no light on vacuum or handle...this is really a great feature and this one does not have it. The cord is shorter than my first Shark...also a big deal as I can’t reach where I used to. The power switch (which I am used to on the handle... Very convenient) is down further and I have to bend over to switch it (and stop what I’m doing). Lastly....NOT a good vacuum for thicker carpets...HARD to push....amazing for bare floors and short carpets however! I may keep it for my business and just get a different Shark for home. Haven’t decided...for the price...can’t be beat.

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Feb 14, 2022
Reviewer name: JulieG
2 out of 5 stars
2 out of 5 stars review

Does not do shaggy carpet

My beloved hoover died and so I needed a new vacuum. I have a dog and a shaggy carpet - so vacuuming regularly is a must. I had purchased a cheap SHARK model from Walmart but the brush stopped spinning when I got to the shaggy carpet. I thought I needed a more powerful model. I purchased this one and it also stops spinning on the carpet. I had to pack it up and take it back. I was able to find a Eureka that did the job with no problem. I don't recommend if you have thick carpet because it should work on all carpets. Other than the shaggy carpet - it worked fine.

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