Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods forKeurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
Most helpful positive review
5 customers found this helpful
5 out of 5 stars review
Verified Purchase
A handle? Yes, please!
Laurie
Supplier Response
Hi Laurie, we're delighted to hear that you both are enjoying your K-Supreme coffee makers. Thank you for having us a pa...Most helpful negative review
3 customers found this helpful
1 out of 5 stars review
Verified Purchase
Do not buy!!!!
Rita
Keurig Care
Thank you for your review and feedback Rita. We're sorry to hear that you are disappointed with your K-Supreme coffee maker,...4,750 reviews
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- 5 out of 5 stars reviewVerified Purchase12/19/2022I had an “ailing” Keurig & thought it was time to replace the older model. I am SO glad I upgraded. This coffee brewer is so fast, and the coffee tastes better with the multistream technology that Keurig now uses. Also, the unit itself has a very small footprint (taking up very little counter space). Love it!!
Love This Model!
DMcCloyKeurig CareWe are thrilled to hear that you are loving your K-Supreme coffee maker! Happy brewing! - 3 out of 5 stars reviewVerified Purchase3/18/2024This Keurig works okay, but is cheaply made for price point. It wobbles back and forth, side to side on countertop. Have not had that problem before, it's not the countertop -- it's the Keurig. Will soon return to an old fashioned coffeemaker with glass carafe. Makes better coffee and a lot less expensive.
Keurig is Cheaply Made
CallieyKeurig CareWe value your time and would like to look into the concerns with your K-Supreme coffee maker further. Please contact our Con... - 1 out of 5 stars review5/29/2024We bought this for special occasions like Memorial Day and it would not work this year. It was JUST OVER one year old and had been used three times. Keurig would NOT replace it because it was over one year. They offered me an insulting 20% deal at their website which is pricing that is not as good as Sams, Walmart or Amazon so forget it.
Worked 3 or 4 times. Customer Service not helpful.
Jini - 1 out of 5 stars review8/10/2022Quits working, I purchased another one after the first one I had quit working properly thinking it was maybe just a defect. Nope, the same happend with the 2nd one, right after warranty was up. I purchased a different model of kuerig and love it, so it really is just this model that is bad.
Do not purchase
KimKeurig CareHello Kim, thank you for your review. We're sorry to hear that this has been your experience. We are confident in our qu... - 2 out of 5 stars review11/7/2023Fast shipping that's why the two stars. Paid for new...received a re-boxed/re-packaged item. Guess they thought I wouldn't notice or wouldn't care...I DID care. When I pay for new I expect to receive new. Not somebody elses rejected item. If they want to offer open-box items they need to be honest and identify them as such.
Old is new? Not really
Ross - 5 out of 5 stars review2/3/2022I see numerous complaints re the descale light stays on. After viewing a couple of YouTube videos regarding descaling/cleaning your Keurig, I actually learned how to use the vinegar/one to three/water. Also remove the pod cup holder ( twist & turn) and clean that. I also cleaned the pegs that extend into the coffee pod with q-tip in alcohol. Amazing how much coffee grime is there. Run thru 3 full cold water containers to flush clean and you are good to go.
Use white vinegar and water for descale
Betts - 5 out of 5 stars reviewVerified Purchase9/6/2024Very happy with my Keurig product. Very disappointed when i walked into sams today and notice the same unit on sale for about $39. Less. I tried to get a price adjustment and was told i could not have the adjustment because i ordered the Keurig online. I explained that picked up the Keurig from this store, still no price adjustment. This was very disappointing. Im not a happy customer. I dont see the difference in me walking in the store to purchase the Keurig or the Keurig being brought to my car in the parking lot. I still purchased from that same store.
Keurig K supreme single serve
Shopper - 1 out of 5 stars review11/29/2020Turned it on, closed the lid, fired up, and that was the end of it. No more power. Checked to make sure outlet was good, water tank secure, tried rebooting it, all to no avail. Did and internet search and found this was a very common problem with this coffee maker.
Died immediately
MerritKeurig CareWe are sorry to hear this. Our Customer Service team can assist. Give them a call at 866-901-2739. - 5 out of 5 stars reviewVerified Purchase12/16/2023When my 8-9 year old machine died, I was so happy to find this one as a Black Friday deal to replace it. When I got it, I realized it didn’t have the menu to set a start time, however, this is almost instantly ready and doesn’t need to heat up like the old one! I am so pleased with it.
Awesome New Machine
ButterflyGal - 3 out of 5 stars reviewVerified Purchase12/19/2023I had high hopes for this with the new multi stream technology and it may well for the regular k cup pods. But when it comes to the reusable k cup, it is now a complicated multi step process and you can not use filters easily. As I only use the reusable k cups due to the pods not being landfill friendly, I have gone back to the Kuerig Classic
Not good at all for reusable K cup
Lance21Keurig CareWe appreciate your review and apologize that we could not meet your expectations Lance. We will pass your feedback onto our ... - 1 out of 5 stars reviewVerified Purchase12/7/2021This came quickly and worked fine until a few days ago. Now the head won’t stay down and for the life of me I can’t figure out why. It was a gift for someone in another state who’s nearest Sams is over an hour away and they’re in their 80’s so to instruct them on how to print a label and ship it back will be impossible. I’m still pondering how to handle this but I’m disappointed kuerig because the one we have lasted over 10 years with never an issue and this one is less then a month in use and already broken.
Disappointed in Quality of this model
Kenny51 - 2 out of 5 stars reviewVerified Purchase2/24/2021I LOVED it for the 4 days it worked. Heated up quick, brewed coffee nicely, but only lasted 4 days. Would not even turn on after that. Keurig is sending a replacement, but what a let down. We've now been without for a week. Our last keurig lasted 10+ years. Hopefully the replacement lasts.
Short lived
Jenny - 1 out of 5 stars review11/22/2024The 4 K-Supreme models (Supreme, Supreme Plus, Supreme Plus Smart, and Supreme Smart) have a major defect in the firmware/software that controls the descale and, perhaps, there are other defects. You "may" get more than a year out of the maker or you "may not". Keurig will send you a replacement (takes a couple of weeks) if it fails before your one year warranty ends. They will not replace after that date but will give you perhaps 50% off the retail (not sale) price of a coffee maker purchased from their website. I'm guessing that they have more than a 100% profit on each unit so they still would make a profit after a 50% discount. There is a class action lawsuit still working its way through the US District Court for the Southern Dist...
Fails on descale. Read the 1-star reviews.
pog1 - 1 out of 5 stars review2/3/2021Purchased at Sam's this am. Showed had power, went to do water filter, filled water reserve and plugged back in, wouldn't start. Called cust service nice man went over operation, but no help. Not happy with construction, seems cheaply made. Water reserve is not secure. Returning to Sam's for credit will Not repurchase. My old one is noisy but at least it works. Not happy at all with purchase.
Returned
Jo AnneKeurig CareWe're sorry to hear about this. Thanks for your feedback. We will be sure to pass along your comments to the appropriate tea... - 1 out of 5 stars review9/2/2024I purchased a Keurig K Supreme in May of 2023, it stopped working in June of 2024 just weeks after the one year warranty ran out. I replaced it, the new one was making approximately 2/3 of the coffee it should have (8 - 9 oz for the 12 oz, etc) right out of the box and would often not register that the water was full. I exchanged it for another one on July 6, 2024. Today is September 2, 2024 and the new one just quit! Not even a full 2 months of use! My first Keurig lasted for 3 or 4 years. Obviously, the quality of the products is now non-existent! Going back to a regular coffee maker.
Not again!
SquatchMomKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Con... - 3 out of 5 stars reviewVerified Purchase4/17/2022To me this keurig seems cheap made. Water reservoir shakes away from machine when putting pod in to make coffee. Doesnt seem sturdy. I do like that it comes on automatically when you lift handle to put pod in though. Nothing like the quality of my last keurig. I hate they stopped making my original machine.
Disappointed
Christina SKeurig CareHi Christina, thank you for your review and feedback. We're sorry to hear you're disappointed with your K-Supreme co... - 5 out of 5 stars reviewVerified Purchase12/25/2024We have used Keurig coffeemakers for a number of years and this is the best one yet! Love that it is instantly ready without waiting for it to warm up. Brews great coffee with the larger hole puncher, and it’s going to tell me when it needs to be descaled.
Best Yet!
Yorkie momKeurig CareWe are glad you are loving your K-Supreme coffee maker! Thank you for taking the time to share this feedback! Enjoy! - 5 out of 5 stars reviewVerified Purchase12/1/2021Love it! This is my first Keurig, so can't really compare it to any of the other styles available, but it was just what I was looking for. Holds 64 oz, pods or regular coffee (filter included for that). Comes with a water filter I have not used yet (my house has a built in filter system). This Keurig also came with a bonus 24 pods to try!! AND the water reservoir comes off for filling and can be rotated straight back to save side space as well, which is really neat! The water/coffee comes out just the right temperature too. So far, pretty happy with this machine!
Great machine!
Jamie - 4 out of 5 stars reviewVerified Purchase7/17/2021Very hot water for tea. Has a button for iced coffee. The water resevoir is easy to use has a handle and takes a little over 1/2 gallon. Our only problem is we can't read the buttons on top blends into the button, not lit up. Have to find the on button every time you use it. Supposeď to conserve energy. But maybe white on black at least for the buttons. Also cord is very short.
HOT water. Buttons hard to see
DisabledRN - 1 out of 5 stars review10/26/2021I had this model for less than a year. It stopped working on me last weekend. It spurted a little water and then died. No power at all now. That's not very good for an appliance that costs over $100. Yikes. Sounds like Keurig is making a killing from everyone purchasing these units over and over again.
Quality is Lacking
Dippedstix