Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods forKeurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
Most helpful positive review
5 customers found this helpful
5 out of 5 stars review
Verified Purchase
A handle? Yes, please!
Laurie
Supplier Response
Hi Laurie, we're delighted to hear that you both are enjoying your K-Supreme coffee makers. Thank you for having us a pa...Most helpful negative review
3 customers found this helpful
1 out of 5 stars review
Verified Purchase
Do not buy!!!!
Rita
Keurig Care
Thank you for your review and feedback Rita. We're sorry to hear that you are disappointed with your K-Supreme coffee maker,...4,750 reviews
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- 1 out of 5 stars review10/19/2024I've had this coffee maker for 13 months. Went to make my morning coffee and the machine shut down and start smoking. Not a cigar either, it was burning up on the inside. Very disappointed in the longevity of this item and more concerned about the potential fire hazard.
Fire Hazard
GregMKeurig CareWe're sorry to hear that this has been your experience Greg. We are confident in our quality and stand behind all of our... - 4 out of 5 stars reviewVerified Purchase6/29/2021So far so good. I got this for my husband ,he tried one while at his sisters house and said he wanted one. So guess what he got for fathers day. It works fine came with everything it said it would. Easy to set up. it just was a process of trial and errors on what size cup setting to use. other than that he seems to like it.
He likes it
V MorganKeurig CareThank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy! - 1 out of 5 stars review7/10/2024Buyer Beware! I do not recommend this Keurig machine. My machine will no longer power on after going through the descaling process yesterday. Apparently this is a known issue and there is a video on YouTube showing how to take it apart and fix it. I called Keurig but they will only offer me a 25% off discount and free shipping on a new machine. At this point I think I will look for a different brand or at least a completely different model. It was wonderful while it worked, but why would Keurig continue to offer this model.
Faulty Machine
ddawn76 - 1 out of 5 stars review12/4/2023Bought our first Keurig and it worked well for a few months and then suddenly quit working. Was still under warranty and Keurig sent a new coffee maker and it also worked well for a few months and just like the first, it suddenly quit working. Because the total length of time of the two Keurigs exceded the 12 month warranty period, Keurig would not replace the unit. It isn't worth the money.BJBKeurig CareThank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Supreme coffee maker, ...
- 5 out of 5 stars review11/10/2021My home has just about every coffee maker you can imagine (e.g., espresso machine, French press, drip, etc.) and our Keurig still gets the most mileage of all. Monday morning, I get up the earliest and don’t want to spin the grinder or steam milk and wake everyone up. I just want to turn on the coffee maker, insert pod, cup, and have coffee in a few minutes. I also don’t like to brew a whole pot that ends up going to waste if nobody else drinks it. So, the blessings of Keurig are many, and I think it fits a special niche in our home. So, when our years-old Keurig 2.0 (the one with the LCD screen and horseshoe tank) finally died (handle finally broke), it was off to Sam’s Club for a new one. What Keurig does really, really well: A. It’s the...
Great machine. Longtime Keurig user review.
JuanGuapoLA - 3 out of 5 stars reviewVerified Purchase11/17/2021I was not impressed with this particular Keurig. I sent this to my mom as a gift, and I did not realize it did not have different temperature settings. She found the coffee not to be hot enough. I had her return this one and I ordered her a K-Elite; which is what I own. It is about $100 more; which I am thinking is well worth it. I have had my Elite for 14 months now and we love it.
Spend more money and get a better Keurig
Ang - 3 out of 5 stars review2/11/2022First of all, I LOVE MY KEURIG!! Love it!! I purchased this item from Sam’s Club last July/August. Last week it simply stopped working—flatlined. I called Keurig. They say they are in the process of honoring the one year limited warranty. I’m so glad I registered my unit as soon as I purchased it. Please register your unit. Otherwise, it makes no sense that this machine would die in under a year. Also, do not follow the descaling instructions on the descaling solution’s bottle’s label. See the instructions that come enclosed with the unit. I would recommend, but with caveats. Get this item from Sam’s Club, not from Keurig. $$$
Flatlined
Bendigas - 1 out of 5 stars review10/21/2024I'm very disappointed with this product. It worked fine for 4 months, then started putting out tiny amounts of coffee instead of the 12 oz that was selected. Then the descale light came on. After failing to clear the descale light, I contacted Keurig's customer service. They told me that this model is "sensitive" and requires the Keurig descaling solution instead of the vinegar that all of my other Keurigs used. The descale process is counter-intuitive too. You have to push buttons with the machine off to get the descale process to run. I finally got the descaling process completed and the descale light went out. Exactly 4 weeks later, we started getting tiny amounts of coffee and the descale light came on again. We have only used Brita fil...
What a disappointment!
Blessedx4girlsKeurig CareThank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand... - 3 out of 5 stars review5/10/2024Pros- 1. Makes many sizes, strengths, temperatures. Should please everyone 2. Space saving design 3. Large removable resevoir Cons- 1. Drips a bit after removing used K-cup. We learned to take the K-cup out, let it drip a few seconds first before removing cup 2. Might throw an error and stop current brew if water is added while brewing. We add water only while idle 3. Messy. Spits all over if cup is shallow. Shorter cups should be raised up with coasters or something to get closer to top where coffee comes out, or you get coffee spitting all over
Pros and cons
EdKeurig CareThank you for your feedback Ed. We strive for excellence and would like for your experience to be the best that it can be. P... - 2 out of 5 stars review12/23/2023Good coffe maker while it lasts. I like the water dispenser because it is easy to manage. However, I have had four of these. NONE lasted a year. Eventually they just started to make very small cups about 2-4 ounces. I did the maintenance on them but it does not matter. I will NOT buy another. Hoping to find one that will last longer than a year.
lasts less than a year
boggie woggieKeurig CareThank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand... - 1 out of 5 stars review11/1/2024We loved the design and features of thi s Kurig. However, the 1st lasting only one year with everday use. I purchased the same one again and it worked for 9 months with everday use. I will be returning it asap. I see it's on sale now...buyer beware 👀
Two strikes your out!
MsKeisha0oKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Con... - 1 out of 5 stars review11/15/2021The first one of these I bought quit working within a year. We're trying to get Keurig to replace it since it is still under warranty but we're getting the run around. I went ahead and bought a second one in the meantime and it leaves coffee grounds in your cup. I'm now stuck with a lot of k-cups and no way to use them.
Fun product but poorly built
Paul - 1 out of 5 stars review6/24/2024After 5 yrs our Cuisinart died so I brought this Keurig. After the warranty expired it would t turn on. Checking on the internet it is a common problem with this Keurig model. Has to do with the heat sensor tripping it's internal breaker. To fix you have to remove the outer housing & use a paperclip to reset the breaker, then reassemble the housing. This happened several times until finally nothing could bring it back to life. Threw it out & brought another Cuisinart.
Keeps breaking down
Todd47 - 1 out of 5 stars review9/18/2024Does not brew the right amount. We exchanged twice, and each one has brewed 2 oz less when a pod is in. If brewing water, the correct amounts brewed but never produces a full qty with a pod... very disappointed. Oh amd I called customer service, who said deemed it defective on 2 products. I think there's something wrong with this model. My last keurig was fine.
Junk
BkKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Con... - 2 out of 5 stars review9/11/2022We purchased this online and it delivered on July 3, 2022. However, we didn’t use it unto July 4th. When the descale light came on, we purchased the solution to descale it. I followed the directions exactly as described. But after completing the process, the machine would not turn on anymore. I let it sit unplugged for the entire day then tried it again the next day, but it still would it turn on. We loved it while it was working, but if it doesn’t last even 6 months, then it’s not worth the money.
Not worth the money
coffee makerSupplier ResponseIn this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get y... - 1 out of 5 stars review8/18/2023So I have purchased this coffee maker. The first one did not last a year, purchased from Sam's club. Went to turn it on one morning & it wasn't getting power. Customer Service was wonderful. They sent a new one because it hadn't been a year & was covered under their warranty. The second one WAS working great... So with the replacement it hasn't been longer than 8-10 months. This morning I found a note on it that there was a problem & don't make any coffee. I believe the pump part that puts water thru the pod HAS OR IS failing. All the noises have changed. I have to call them regarding this new one but I'm almost positive they told me that this one wouldn't be covered under the one year warranty. I'm highly disappointed!!!! I love the ...
Broke again
AFKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our... - 1 out of 5 stars review11/14/2022This is the worse coffee maker I’ve ever purchased from Kuerig.it lasted a total of 10 months then the trouble began. It kept saying it needed cleaning from day 1.the coffee was good when it brewed. Sometimes it would just give a few drops of coffee. After trying with same cup 3 tut would work. Finally frustrated and threw it in garbage. Went back to the Kuerig elite. Back to normal coffee brewing. Don’t buy this junk.
Very poor choice I made
KeithSupplier ResponseWe understand your frustrations and are sorry to hear you threw away your K-Supreme coffee maker. If you ever need assistanc... - 1 out of 5 stars review7/10/2024This is the 3rd Keurig I have purchased... another disappointment. The previous 2 lasted about 6 months and I blamed that on our well water. This one lasted barely 1 month and we don't have that well any longer so that's not the issue. It stopped putting out water and then the power went off, never to return. I'll never buy another Keurig, ever!
Trash!
MrsHKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Con... - 1 out of 5 stars review6/15/2023We got this Jan 3rd 2023. Descale light just came on so we purchased a Keurig descale kit. Followed the instructions per the brewers manual. Ran the entire descale cycle fine. When we were all done, we went to turn on the machine and run a test cycle and it's now dead. Machine was used to brew 2 cups a day. 6 month life span for a 2 cup/day brewer is pretty dismal. I suspect a design/thermal flaw somewhere in the machine. Either way pretty dissatisfied with this. Not to mention we'll now be without a machine until this is either replaced or we source something else entirely and who knows how long that'll take.
Don't Descale it....or buy it.
MrMKeurig CareThis is certainly not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer... - 1 out of 5 stars review10/31/2024I have had two of these, and I don't use them that often. The first one lasted about 100-150 kcups before it wouldn't heat anymore. Found there is a reset button on the inside, not accessible to most consumers. The reset only lasted a short time. The second one lasted, maybe 150-180 kcups. Poor design and/or quality I would not recommend it to friend.
Nice, but it isn't a long last appliance
JBCOLORADOKeurig CareWe are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Con...