Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for

Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

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4.3 out of 5 stars

stars4,850 ratings2,935 reviews

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Feb 13, 2022

Gee

2 out of 5 stars review

SMH

machine apparently doesn’t allow you to use other brands of kcups The trader Joe kcups keeps detonating in this new machine I want to return this machine badly Only had to this for two months

Helpful?

reply from Supplier Response

Hi Gee, thank you for your review. You are not limited to brewing only Keurig pods in your coffee maker. However, we recommend brewing with our Keurig pods to help ensure your beverage tastes its best. We cannot ensure Keurig quality of unlicensed pods as they have not been tested to meet standards for taste, quality and safety with our brewers. We hope this helps!

Dec 15, 2024

wire nut

4 out of 5 stars review

Makes a lot of noise.

I had the same maker pryer and made half the noise and it lasted all most 5 years making 4 coffees a day with no problems . I don't think this one will last as long.

Review from keurig.com

Helpful?

reply from Keurig Consumer Care

Thank you for taking the time to share your feedback and review with us. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!

Oct 11, 2020

Keurig new with

2 out of 5 stars review

Failure on 4th cup

Purchased at a club store. The recessed area of pod holder filled & overflowed with coffee grounds. Registration online would not accept the serial number. Emailed company for warranty replacement. We shall see.

Review from keurig.com

Helpful?

reply from Consumer Care

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Feb 14, 2023

Dmcguire

1 out of 5 stars review

Bought 2 and both lasted 14 months only

I bought 2 for gifts Christmas 2021 and both had electrical issues in both houses within 14 months needed to replace. One wouldn’t turn on and other kept tripping the gfi plug in kitchen. Very disappointed.

Review from keurig.com

Helpful?

reply from Consumer Care

We are sorry to hear about your experience with your Keurig coffee makers. We really wouldn't expect this from any of our products. We will be happy to assist you. Kindly reach out to our Consumer Care team at 866-901-2739.

Nov 30, 2021

Burg

5 out of 5 stars review

Quiet brewer

Pro: It’s much quieter than the Keurig we replaced. Con: Coffee splatters with a standard size cup, I guess because the brewer to cup space is higher for travel mugs.

Review from keurig.com

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Jun 17, 2021

John Scott

1 out of 5 stars review

Junk - DO NOT BUY

This is by far the worst model Keurig has ever made. 1st one was dead in the box. 2nd one died after a couple of months. 3rd one died a few months later with the same issue. 4th one just died. Demanding a different model.

Review from keurig.com

Helpful?

reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Jul 23, 2020

Anonymous

5 out of 5 stars review

MyNEW FAVORTIE KEURIG!!!!

I just received my Keurig yesterday after work and it was the FIRST thing I went for this morning. I LOVE IT!!! The coffe wasnt watered down or too light. It was so fast! I'm in love. Thank you!

Review from keurig.com

Helpful?

reply from Consumer Care

Thank you for your wonderful review. Happy Brewing!

Nov 11, 2022

Shirl47

5 out of 5 stars review

Love it's convenience

It's been many years since I had a keurig and the difference between what I was using is amazing. The new keurig brews so fast! The temperature is perfect and with 5 holes the flavor is so much better.

Review from keurig.com

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Jan 16, 2023

Unhappy

2 out of 5 stars review

Just purchased and noticed coffee grounds after 1st in my 14" tall mug, 2nd time used a round 6" tall mug and it splattered coffee all over the counter. Would not recommend this item can't wait to return it.

Helpful?

reply from Supplier Response

Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!

Nov 14, 2020

Suep1688

1 out of 5 stars review

Won’t turn on

I purchased this Keurig less than a mont ago. Got up early with a headache, hit the power button an nothing. Won’t come on at all. I think I even smell something a little hot. Now i have a bigger headache. Very disappointed,

Review from keurig.com

Helpful?

reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.