I love this product better than the 2.0 that I previously had. Love the side reservoir! and the fact you can adjust it to the back as well. Had looked at other coffee makers but came back to Keurig as it is so easy to use and one can purchase the pods and coffee bags for the K Supreme in so many places! Wish Keurig sold their coffee mugs, I would buy 2. :)

The good news first. Customer Service has been great, and the K-Supreme is very good ... when it works. This experience has taken place over the last few months, not years. We are now on our third unit. The first two units started flashing the "descale" light after a very short period of time. We descaled and tried the reset, but the light would not stop flashing. We contacted Customer Service, did everything they asked (which I had already done), and both times they graciously sent a replacement. We received our third unit 19 days ago ... yes, 19 days ago ... and now it won't power up. I really don't understand, but we will be contacting Customer Service once again. Clearly we are the exception, but this is almost humorous.

Bought this in February 2021 and have had it replaced twice already, IT'S ONLY JUNE! Both the original and the 1st replacement had electrical issues and shorted out. Tested the outlet before getting the 2nd replacement to be sure it wasn't that and it tested just fine. Hopefully the 3rd one is a charm but if it craps the bed too, I want a complete refund and I'll be done with Keurig.

I bought this one to replace one that I had for a really long time. I love the new look and the new method of pushing water through the pod. When I take the pod out of the Keurig , I can see the 5 places that it was punctured and water went through. The coffee tastes great and is very hot. Many other great features were added.

If you use store bought coffee pods it works. If you try using their reusable coffee pod it is a poor choice of coffee makers! The latter is what I wanted to do and found it is extremely poor as it makes a mess and coffee is weak!! Do NOT buy if you want to use the reusable pods!!!

I received this product and it never worked just keep descaling. I contact Keriug customer service and now at to help since it is a new product. I receive an email that corporate will contact me. Going on week 2 and no contact from anyone. I am currently with a new coffee maker that continues to descale. Thanks Keriug for your awesome experience.

Bought one in December of 2020. 6 months later it wouldn’t turn on after descaling. Now the replacement won’t turn on after descaling. Don’t buy one, they don’t last! Keurig should be giving a credit for a different model instead of continuing to send defective products

I bought one of these Wednesday. Got it home, followed the opening process, turned it on and poof. It quit working never to turn back on. It lacks automatic timer as well. I took it back and exchanged it for a Keurig Elite. The Elite is a solid product. My last Keurig lasted 15 years and was still working. Keurig still has some work to do on this model

I've purchased 5 keurig coffee makers over the years, two for myself and the others for work and gifts. This one is such a great new design. It works as well as the others a d I'm looking forward to years service from this one as well. Excellent value on sale!!

Love it!