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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,631-2,640 of 2,935 reviews
Mar 5, 2021
Hankm
1 out of 5 stars review

Keurig Brand Reusable Pods Leak

* Keurig replaced the coffee maker I purchased 3 weeks earlier because it would no longer turn on. When using the replacement coffee maker, the Keurig brand resuable pods, water leaks from the bottom of the pod making a mess. I like the concept of this coffee maker with the water reservoir but I am not happy with the mess that occurs when using the Keurig brand resuable pod.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!

Mar 23, 2022
AB24
1 out of 5 stars review

Pump died after 2 months

This keurig worked great for about 2 months and then it would say "descale" but would'nt pump any water, after a week of trying it started working and then a month later the same thing happened. It officially went out on me and wont even turn on anymore, super dissapointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Dec 26, 2021
Steph_GA
4 out of 5 stars review

Slight Disappointment

I’m not happy with the flaw concerning the descale light that STAYS on. Yes, I call it a flaw because of all the Keurigs I’ve had before (4 of them), this has never been an issue. Following each and every step of the instructions for descaling and the light is STILL on. I’ve had it 2 months and that blinking light is seriously such a nuisance!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Aug 8, 2020
Hpiskorz
5 out of 5 stars review

Obsessed !

Let me start this off by saying I’m new to being a coffee drinker , something about being over 30 now has drained every cell of my energy and I recently started to need a little pep in my step to get me going in the mornings . So up until receiving this coffee maker I was using the old school pot kind so this was a heck of an upgrade. The design is so nice and sleek it doesn’t look like a big hunk of junk sitting on the counter it actually looks aesthetically pleasing . I love the pods! It’s sooo much more easy to clean up and saves me a lot of time and hassle in the mornings. It brews super quick which is amazing and I love all the size options and preferences for brewing . My personal fave is over ice with the Starbucks blend coffee. My husband loves the strong roast and now we don’t argue over who will make the coffee since I like mine very light and he likes his dark. Now we can each get exactly what we want within minutes! Win win! I also like that the water tank is large enough to hold several days worth of water and love that there’s a filter in it. I also like that the container is clear so I can see that it’s nice and clean . Overall I’m obsessed with this and I don’t know why I haven’t gotten one before now. The coffee just tastes better all together than the old one we had . I would definitely recommend this to anyone ! I am so thankful to have received this for free from Influenster to review.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're thrilled to hear that you both enjoy your new K-Supreme coffee maker. Thank you for having us a part of your family. Happy brewing!

Jan 24, 2021
Jrsmay
3 out of 5 stars review

DOES NOT WORK WITH SOME PODS

We have the brewer over a month and it does not work with some pods such a Chock Full of Nuts and Martinsons even though box states for ALL K-Cup brewers. The multi points crushes the top and only water comes out They DO NOT answer emails Old unit worked better

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We appreciate your review and feedback. You are not limited to brewing only Keurig pods in the K-Supreme coffee maker, however, we recommend brewing with our branded or licensed K-Cup pods for the best brewing and beverage experience. We hope this is helpful!

Apr 2, 2021
MJ1268
1 out of 5 stars review

Very Disappointed

I bought the Supreme 4 months ago. I love how slim it is and cup size options. It doesn't seem to pour the correct amount of coffee. But I do love the coffee. Now I can't get the Descale light to turn off. I have descaled twice with Keurig descale, and used the vinegar method. I tried pressing the 8oz and 10oz buttons at the same time and the light is still blinking. I have owned many Keurigs and never had these problems.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!

Aug 1, 2021
5thKeurig
1 out of 5 stars review

Worst Keurig I've had of 5

No taste difference with the "multi steam technology" VS a standard Keurig or 2.0 system and so SLOW! For a 12 oz cup of coffee, your better off purchasing a BUNN that can make a whole pot in 3 mins if time constraints are part of your life like mine.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Dec 30, 2024
Katt135
3 out of 5 stars review

it's ok for now

Have a problem of water staying in machine after making 2 cups of coffee each morning. I run a clean water rinse after using it each day. The next day it will shoot out about a half a cup that was left in there! Kind of grosses me out. Coffee not tasting as good. Thinking about going back to old way of making coffee after reading something about these pots can get moldy inside, particularly after having this problem of water remaining in there after running a clean rinse.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Dec 5, 2021
Nicknamealreadytaken97
1 out of 5 stars review

Terrible

That new "multisteam tech" that you were reading about if probably the worst things keurig has ever made..you'd think a company that makes one things, coffe makers, would do it well, but no, it just spit coffee grinds and water out half the time...that's not a pleasant cup of coffee

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your feedback. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

May 31, 2021
KarlaRae9
1 out of 5 stars review

Junk

I had my first Keurig for years & never had a single issue. Thought it was time for an upgrade though. After only a month it stopped brewing the correct size of coffee. You asked for 12oz & got about 8oz. Then this morning it just completely stopped working all together. It may have lasted us about 5-6 months. Waste of money

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.