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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 2,561-2,570 of 2,862 reviews
Aug 16, 2022
Reviewer name: YoungCoffee
1 out of 5 stars
1 out of 5 stars review

Not great machine

It stops working after 5 months of having replaced the first machine and happened again by descaling it. The company was able to replace it for free but this machine has too many malfunctions.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Mar 24, 2022
Reviewer name: Martin1
1 out of 5 stars
1 out of 5 stars review

Doesn’t last

It worked great for a few months and kicked the bucket. Warranty claim was amazing, they got me a new one out in no time, but the second one lasted just over a year. Definitely not worth the money.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.

Mar 19, 2022
Reviewer name: Powerless
1 out of 5 stars
1 out of 5 stars review

No power

This is my second Keurig, it was purchased 4/21 and not used for 6 months. It will not power on. I have tried the online troubleshooting to not avail. It looks brand new but doesn’t work!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.

May 19, 2021
Reviewer name: TexasLadyFarmer
2 out of 5 stars
2 out of 5 stars review

The size is all that is good about this product.

I do not recommend this machine. I have wasted more coffee trying to get one good cup, it just does not function well! It was a gift, but i am about to replace it!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.

Oct 28, 2021
Reviewer name: jennin
1 out of 5 stars
1 out of 5 stars review

On our second one and same issue

Our first one shut down a month into having it. Our second one shut down after four months. It's like the pump just stops working!!!! Very, very frustrating!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Nov 18, 2020
Reviewer name: Tazz
3 out of 5 stars
3 out of 5 stars review

S..l...o....w.

I bought 2 One for office one for home. It takes foreverrrr..foreverrrrr for a cup to complete! Also I read another review on the mess it makes and yesss you are right it splatters everywhere!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review and feedback. The K-Supreme coffee maker should start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and strength selected. We hope this is helpful!

Dec 9, 2021
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

new Keurig coffee maker

Bought this yesterday after the old one started to fail(used many years) Very quiet! Good brew. Glad We purchased this. Our Sams seemed to have a lot in stock.

Helpful?396P4K41FUCM13821120051
Apr 21, 2022
Reviewer name: my1giant
2 out of 5 stars
2 out of 5 stars review

K Supreme silver sage

K Supreme was a replacement for my K Supreme Plus smart machine. It is just average. Wish I would have spent the extra money for a new Supreme Plus that I loved. Live and learn

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

Jul 9, 2022
Reviewer name: RxKat
2 out of 5 stars
2 out of 5 stars review

Was great while it lasted

I bought this coffee maker for my mom as a x-mas gift 2020. It is now 1.5 years later and it has broken. I was surprised because we kept up with descaling this one, and the last one we had (different model) lasted for years.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Feb 14, 2023
Reviewer name: Dmcguire
1 out of 5 stars
1 out of 5 stars review

Bought 2 and both lasted 14 months only

I bought 2 for gifts Christmas 2021 and both had electrical issues in both houses within 14 months needed to replace. One wouldn’t turn on and other kept tripping the gfi plug in kitchen. Very disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about your experience with your Keurig coffee makers. We really wouldn't expect this from any of our products. We will be happy to assist you. Kindly reach out to our Consumer Care team at 866-901-2739.