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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,271-2,280 of 2,935 reviews
Nov 29, 2020
twdntrichardson
1 out of 5 stars review

Supreme Disappointment

I purchased a Keurig Supreme to replace a Keurig that the digital display became unreadable after just over a year. Within 20 days the new machine starting brewing very weak coffee. We have had multiple Keurig machines and each iteration seems to be less dependable. We have a large family and the machine gets used many times a day. Not sure where to go from here as the convenience of the single brew is key, however, the constant issues are pushing us to another brand.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!

Jan 31, 2021
biden
1 out of 5 stars review

mistake of my life

I bought this machine a month ago after the 4th time using it the descale light went on, so I purchased the ''special keurig'' descale solution followed all the prompts and it did not help at all!!! The descale light is still on! I regret this purchase as the machine is not working!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!

Jan 30, 2021
DonnaW
5 out of 5 stars review

So far, so good!

I just bought this new Keurig K-Supreme a couple of days ago, but so far I really love it. It's smaller and has a sleek design, and takes up much less space than the 2.0 I had before. And it is so fast to brew a cup, and so quiet too! Thanks Keurig!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Aug 31, 2021
DeejBrewer
1 out of 5 stars review

Lasted 2 months

Purchased the K-Supreme in July for my birthday and was in love with it. Two months later when I was starting my morning cup of coffee, it shut off. My husband read all the tips to try and get it to reset; we tried them all, but it was dead. In our opinion, it made a great cup of coffee but the actual coffee maker itself was cheaply made. Very disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not the experience we want you to have with your K-Supreme coffee maker. We are sorry it did not meet your expectations! Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Feb 9, 2023
Dennis Disappointed
1 out of 5 stars review

Not so good

I received the K Supreme in Nov 22 it was a Christmas gift so it wasn’t opened or used until Christmas it’s now Feb 9 23 on Feb 7 the machine stopped working no lights no noise nothing research revealed that if I disassembled the machine I could reset a circuit breaker - no thanks it’s going back and I’m back to “old faithful “ the original 5yr old Kureg which I almost gave away

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Oct 20, 2020
BillTampa
3 out of 5 stars review

Makes good coffee

I recently purchased the K-Supreme coffee maker to replace my Keurig Classic that performed well for many years. The new K-Supreme makes the same tasting coffee, its quite a bit quieter and a little bit faster than my old machine. However, it seems to be much more cheaply made and doesn't have a clock that will turn the machine on at a certain time like the old one. It just doesn't seem as sturdy but it does make good coffee!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Bill, thank you for your review. We appreciate you sharing your feedback.

Dec 19, 2024
bubblegum1648
4 out of 5 stars review

K-Supreme single serve coffee maker

I have had this coffee maker for a month or so. It is working very well. It is easy to use and low profile. The only thing I do not like is that you have to remove the tray to put a larger coffee mug under it. So coffee that drips does not get caught by the tray, No big deal just inconvenient at times to wipe up driped coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Keurig Consumer Care

Thank you for reviewing your K-Supreme coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.

Aug 12, 2020
Anonymous
5 out of 5 stars review

Iced coffee is bomb

This brewer is everything you could ask for in a compact and sleek packaging. It is easy to setup, easy to use, and the results are great! It was an amazing addition to my kitchen not only because everyone in my household loves it, but also because it looks awesome and aesthetic. The option to brew over ice makes the coffee taste absolutely amazing and I’ve used it almost everyday and it has actually replaced the Starbucks runs. I received this product for testing purposes, but all opinions are honest and my own.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're delighted to hear that you are all enjoying your K-Supreme. Thank you for having us a part of your family. Happy brewing!

May 26, 2021
Rich46544
1 out of 5 stars review

Poor design

I bought the Keurig supreme in November and it seems whether I'm using a K-cup or the My K-cup with my own coffee water is coming out all over. It seems like it is coming over the top of the K-cup and splashing down through the funnel and all over the back of the coffee maker and counter top. I thought the multistream technology would be better but it's not. Very disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!

Jan 4, 2023
fergietoo
1 out of 5 stars review

Worst Keurig I've ever had!

I bought this Keurig last month. When I took it out of the box the top did not seem to lie flush so that when I try to make coffee, I have to hold the top down to make it work. I have had Keurig coffee makers for the last 18 years and they were great. We even had one in the office and it was great too. This model is cheaply made and flimsy. I am returning it!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We understand your frustrations and are sorry to hear you returned your K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.