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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,631-1,640 of 2,862 reviews
Dec 1, 2020
Reviewer name: nannyx13
5 out of 5 stars
5 out of 5 stars review

The BEST

I have been using Keurig over 10 yrs and wouldn't use nothing else. Love the coffee and convenience of K-cups. This is by far the best of the best. I absolutely love this Keurig. Love how slim it is and love that the water reservoir has a handle for easier feeling. Hands down the best Keurig yet....

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 28, 2020
Reviewer name: CurlyFry
5 out of 5 stars
5 out of 5 stars review

Major improvements overall!

This is the first Keurig we’ve had in many years and I am so impressed with the changes they’ve made! The most notable is how quickly it brews from when it’s turned on- no more waiting for what seems like an eternity to have your morning cup. I love that you have multiple customization options for strength, temperature, hot vs iced, and size (up to 12 oz) PLUS you can save 3 different settings as favorites. It runs 5 streams through each K-Cup vs the single stream of other models, which brews a much more full bodied cup that tastes closer to a traditional coffee maker. The ONLY downside I’ve noticed thus far is that it seems to splatter more than previous models, but that is a quick clean up so I don’t mind too much. Overall I am very pleased with this Keurig! Definitely worth it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme!

Mar 23, 2021
Reviewer name: stuck
2 out of 5 stars
2 out of 5 stars review

shut off after descale

I bought this January 2021 as a gift, now, it won't even turn on after completing a descale. It smoked and then shut off. I went back to my trusty Mr. Coffee 4 pot maker. This is my third Keurig, thinking this new model would make me happy. But, no it has only made me frustrated.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Aug 8, 2020
Reviewer name: Hpiskorz
5 out of 5 stars
5 out of 5 stars review

Obsessed !

Let me start this off by saying I’m new to being a coffee drinker , something about being over 30 now has drained every cell of my energy and I recently started to need a little pep in my step to get me going in the mornings . So up until receiving this coffee maker I was using the old school pot kind so this was a heck of an upgrade. The design is so nice and sleek it doesn’t look like a big hunk of junk sitting on the counter it actually looks aesthetically pleasing . I love the pods! It’s sooo much more easy to clean up and saves me a lot of time and hassle in the mornings. It brews super quick which is amazing and I love all the size options and preferences for brewing . My personal fave is over ice with the Starbucks blend coffee. My husband loves the strong roast and now we don’t argue over who will make the coffee since I like mine very light and he likes his dark. Now we can each get exactly what we want within minutes! Win win! I also like that the water tank is large enough to hold several days worth of water and love that there’s a filter in it. I also like that the container is clear so I can see that it’s nice and clean . Overall I’m obsessed with this and I don’t know why I haven’t gotten one before now. The coffee just tastes better all together than the old one we had . I would definitely recommend this to anyone ! I am so thankful to have received this for free from Influenster to review.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're thrilled to hear that you both enjoy your new K-Supreme coffee maker. Thank you for having us a part of your family. Happy brewing!

Mar 14, 2022
Reviewer name: sb27
4 out of 5 stars
4 out of 5 stars review

makes good coffee

bought about 6 months ago, when descale light came on used keurig descale product after 6 resovoir refills light would not go off. after 2 calls to tech.support was not fixed they have had proplems with light. but they sent me complete new unit at no cost . so was pleased with custemer service

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're delighted to hear that we were able to help. Happy brewing!

Aug 27, 2020
Reviewer name: Trinityk
5 out of 5 stars
5 out of 5 stars review

Great!

This coffee maker has to be new favorite machine! I love how quick it makes and pour the coffee within literally in a minute after turning on I have a hot cup of coffee, brewed the perfect way. I like that it has the option of a strong brew as well. The look of the machine is nice and sleek and doesn't have to take too much space. I like that it comes with a water filter as well. This machine is good and I would highly recommend. I would be continue to use tor hopefully years to come!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to review your coffee maker. We appreciate the feedback! Enjoy!

Nov 22, 2020
Reviewer name: MercyKate
4 out of 5 stars
4 out of 5 stars review

Some tricky feaures.

Like my machine and the new water holder. New My k cup filter is confusing, with extra parts depending on the model you have. The universal my k-cup sits in place and wobbles. I works, but the old my kcup was easier to use. Also, when I replace the original piece that holds traditional k-cups, the machine does not always close cleanly. No white arrow on that piece to set proper direction.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Aug 3, 2022
Reviewer name: Demi D
1 out of 5 stars
1 out of 5 stars review

Where to start soooo disappointed!

Last week I bought the Keurig Supreme Plus. This was a machine that had it all, and really and the biggest and most important factor was that it had temperature settings as I like my coffee steaming hot. Well it did make a steaming hot cup of coffee. However the design was way off. The water reservoir is on the side but, but awkwardly jets out at the back so it does not have a flat back to allow you to push the machine completely against the wall. So I noticed this machine which is just the plus. It does lie flat in the back. However it does not have heat settings. Before exchanging to this model I called Keurig customer support and they said that the highest heat setting on the supreme *plus and this general setting was the same. So I exchanged it so it would fit. It fits, but although it looks ok, overall it is a big disappointment. It definitely does not make a HOT cup of coffee! The buttons are flimsy, and the bottom tray is also very flimsy. The machine looks and feels like those 80’s plastic white machines. I can tell this will not last long. Another note…. Before calling customer service I tried chatting with an online rep. What a disaster. Each question took about 2 minutes to answer and each question was answered by telling me to call customer service! Ridiculous and sad now I have to return this coffee machine!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Sep 10, 2021
Reviewer name: Dmike
1 out of 5 stars
1 out of 5 stars review

Not Happy

I have been a Keurig user for many years and have been generally satisfied with the coffee makers. We purchased this unit in July and within a month, the descale light turned on. In addition, we are constantly getting grounds in the coffee in spite of cleaning the needles and running hot water rinse cycles. Maybe multi-stream technology has not been fully vetted.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!

Nov 2, 2020
Reviewer name: jimmyplease
1 out of 5 stars
1 out of 5 stars review

Not hot enough!!

Love everything about this machine except it does not brew coffee hot enough. Only brews it at 157-160 degrees. Not like the 192 degrees it says on website. So unless you chug it in the first minute you will have to microwave it or drink luke warm to cold coffee. It's a bummer

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review and feedback. The K-Supreme coffee maker has a preset brew temperature to optimize taste. A beverage of 6, 8, 10, or 12 oz will dispense at 170F (average) in cup. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.