Buy a different one. I decided to replace my 2.0 that I have had over 5 years as it started to leak. This one shut off the other day and never came back on. Based on the reviews this happens a lot. Maybe Kuerig should do something about this. Yes, mine was replaced under warranty but how long before it does it again? My Kuerig was only 4 months old!

I received my new machine for Christmas 2020. I cleaned it with descale solution yesterday July 11, 2021 and it will not come back on. I can’t believe that the newer machine just stopped working after using keurig cleaning solution! Very disappointed that it didn’t last!

Very frustrating to have this fairly new Keurig break during the recommended maintenance of descaling process. I had high hopes with purchasing a higher end brand but I am not impressed. It was annoying enough to realize that the Keurig machines are built to work with only Keurig pods. The knife of disappointment was twisted deeper when the unit shut down and will no longer turn on when I was about to start the rinse process. I followed instructions and used their descaling liquid. From my online search, it appears that overheating is common leading to the unit shutting down during this maintenance process. Very bummed.

I bought this model for my husband since he drinks coffee before work every morning and it’s hands down the worst Keurig model I’ve even purchased. It doesn’t brew the coffee - it spits it all over my counter making a mess. After a few months we started having issues with it brewing watered down coffee and it’s so watered down you can clearly see the bottom of the coffee cup. We have to rebrew the cup 2 or 3 times for a decent cup. On top of these issues the material for the brewer was a poor choice - It almost looks like the plate is melting! Honestly the worst Keurig I’ve ever owned.

I use it every day, multiple times a day! It was super easy to set up. It literally took like two minutes, and makes a cup of coffee so much quicker than my old classic K. I also noticed right away with my first cup that the flavor is richer and so much better, and I really like the strong brew option! There’s also and option for a 12 ounce cup as well, which I’ve never had before and I love it, it works GREAT for iced coffee! Also really like the fact that the reservoir has a handle and is so easy to refill! I received this Keurig complementary for testing purposes and I can definitely say with my experience, I’d totally recommend it!

I loved my new Keurig for 3 months until the Descaler light came on. I descaled it per the directions twice and the descaler light would not go off. Then it started making about 2 ounces and shutting off. I have descaled it 8-10 times. I've lost count! The bottle of descaler solution, not the little pouches. The last time I descaled it two times back to back and used the rinse pods. The descaler light is still on and it still shuts off after about 2 ounces. I have descaled this machine more times in 6 months than my old one that I had for more than 5 years. I wish I had kept the old one. It was slow and noisy and big and clunky, but at least it made coffee.

This coffee maker was gifted to me via Influenster campaign for testing purposes. I have had coffee from a keurig machine many times in the past and have never been impressed despite trying a variety of k-cups including the refillable k-cup. This machine has completely changed my opinion of Keurig. I received 2 types of dark roast coffee along with the machine. My husband loved the Green Mountain Dark Roast and I preferred the laughing man one. I love how you can not only choose the amount of liquid, but also the temperature and coffee strength. I like a big cup of coffee in the morning, but only having the option to choose the amount of liquid before left me with a weak cup of coffee. With adding in the capability of choosing the coffee strength, I can have that big cup of coffee that is strong and bold. Very impressed. The current universal refillable k-cup does not work with this machine. I purchased one and had to return it. I contacted Keurig to ask about this and they will be releasing an updated version shortly. I plan on purchasing it so we can use our ground coffee for daily use. In the meantime, I purchased 2 new kinds of dark roast coffee to use with this machine. My husband and I are both very impressed with this Keurig. And we both started off this trial as skeptics. We have been converted. :)

Love the size and functionality of this machine, but it has shortcomings. Brewing a cup of coffee using a Keurig reusable filter is a mess! I mean the coffee gets everywhere. The stream is not consistent and or steady it splatters and putters throwing coffee all round the machine :( I believe this is a design flaw in Keurig's reusable filter design. The issue is lessened with a normal K-cup brew. I did not have this issue with my old machine. So I am disappointed and can not give it 5 stars.

Cleaned my Keurig this morning. It worked all through the rinse and the just shut off. Yes the outlet works yes I turned it on yes I let it sit. It has NO power. Sounds like a lot of others have had the same issue. I love the Keurig machines but this one is horrible and was just purchased in October. Alot of money to throw in the trash.

Keurig® K-Supreme We have this machine for 6 months now. The Descale feature Flashes so often _its driving us crazy! (and broke) We use only *filtered water and *Kurig filters, *Kurig Descale fluid and *Their Instructions to descale it (instructions followed to the letter!) _Still the descale feature flashes each week with 10 to 12 Kurig Coffee k-cups made! ( & Yes, we only make coffee). Not happy!