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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,441-1,450 of 2,862 reviews
Jul 23, 2020
Reviewer name: Rachie99
5 out of 5 stars
5 out of 5 stars review

Great design and features.

I received this product complementary from Influenster. I really like the sleek design of this model. I have owned two other Keurig models in the past and I think I like this design the best. I really like the large water reservoir and how it is detachable for easy filling. I also noticed a difference in the multi stream technology... it puts four holes in the k cup instead of one. This leads to a stronger and more flavorful brew. This model is super user friendly and I love the option to brew over ice. I also like how there are four different choices for what amount you want to brew. Works with all k cups that I have tried. I especially like the donut shop blend k cups that came with this model. Overall I have noticed no flaws with the machine and have been enjoying using it every morning !

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We just love hearing that you're enjoying your K-Supreme coffee maker! Thank you for taking the time to leave us your review.

Jun 8, 2022
Reviewer name: Bunkercat138
1 out of 5 stars
1 out of 5 stars review

Will not turn on after descale process

After descaling the machine the first time, it was fine. HOWEVER when it needed descaling again the machine will not turn on to brew. I have watched EVERY UTube video and read all "hacks" to get the machine to work... None of the hacks work. The UTube videos are way to complex as Keurig makes the reset button unreachable with disassembling the whole machine....REALLY. This is just not good business. It seems ALOT of people have experienced this by the comments in every HACK and U_TUBE video. It seems if Keurig had thought this process out then they would have higher ratings. If I could give a ZERO at this point I would. The coffee good when it works...but to keep spending money on a machine is crazy.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Nov 29, 2021
Reviewer name: ehercher
1 out of 5 stars
1 out of 5 stars review

Makes an absolute mess!

We've had this coffee maker for a couple of months and it works ok if you don't mind cleaning up after it every time you make a cup. I believe it is the multi-stream system that is making this such a poor product. I would rather post a video of the problem but I am limited to photos.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.

Jun 6, 2021
Reviewer name: Mbrons56
1 out of 5 stars
1 out of 5 stars review

MultiStream Needs Design Change

MultiStream caught my eye and I was excited to buy one when my K-Elite failed after about 3 years. However, within a week after purchase I started seeing evidence of leaking around the 4 extra water injection points. The leakage continued to get worse, now about 3 or 4 months in, the leakage has gotten so bad that the coffee isn't worth drinking. Also, the descale light was blinking at me so I followed the directions to descale. I'm good at following directions and followed them completely. Light is still blinking and coffee tastes even worse. I gave up and bought another K-Elite. It's nice to have good coffee again.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!

May 31, 2021
Reviewer name: Maple coffee lover
1 out of 5 stars
1 out of 5 stars review

Not so much

I received this Keurig version as a gift. I have had a lot of issues with leaky grounds. About 90% of the time I have to clean up the mess and throw out my freshly brewed cup due to the there being too many grounds in my cup. While I understand that there are times minor issues and glitches can occur, this is ridiculous. I am very disappointed. I own a 2.0 which is approximately 6 years old and I have not had any complaints. I noticed a lot of people are reporting they too are having issues with this K-Supreme version, including my particular issue. I hope there is a non-costly solution to correct these issues.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for reviewing your K-Supreme coffee maker. The behavior you're describing certainly does not sound normal. Has your K-Cup pod been removed and reinserted into the brewer? For best results, we recommend one time use with our K-Cup pods. Reusing or rotating the K-Cup pod after brewing can cause overflow and coffee grounds. If this is not the case, please call our Consumer Care team at 866-901-2739, we’d be happy to help!

Sep 10, 2021
Reviewer name: Dmike
1 out of 5 stars
1 out of 5 stars review

Not Happy

I have been a Keurig user for many years and have been generally satisfied with the coffee makers. We purchased this unit in July and within a month, the descale light turned on. In addition, we are constantly getting grounds in the coffee in spite of cleaning the needles and running hot water rinse cycles. Maybe multi-stream technology has not been fully vetted.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!

Jul 28, 2020
Reviewer name: Tri28
5 out of 5 stars
5 out of 5 stars review

Great for small spaces or the office

I received this brewer complimentary for testing purposes only. First of all, I was blown away by the design. I love the pitcher tank and the fact that it's movable. The brewer itself is lightweight. The taste was superb, I guess due to the multi steam technology, you get more flavor. This is like my 6th or 7th Keurig machine. When I return to the office this guy is going with me.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are thrilled to hear that you are loving your K-Supreme coffee maker! Happy brewing!

Jul 21, 2020
Reviewer name: jper2020
5 out of 5 stars
5 out of 5 stars review

Love the Strong Feature!

I currently use the Keurig K-Cafe in my kitchen and love the strong feature on that so when I saw that this Keurig had the same feature I was ecstatic! A new addition to my office, the sleek, black design looks modern and stylish. Easy to use to make a stronger cup of coffee, the K-Supreme is perfect for any type of casual coffee drinker!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're honored to be part of your morning routine! Happy brewing!

Jul 4, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Garbage model!

This is the third one I’ve bought. I don’t know why this continues to break. This one I just exchanged, and have had 3 weeks (one week I was out of town). Went to go make coffee and it had this awful electrical smell, burned out and won’t turn on. It’s wild?! W

Helpful?396P4K41FUCM13821120051
Nov 1, 2021
Reviewer name: tmurphy425
2 out of 5 stars
2 out of 5 stars review

Great features, but doesn't last

I bought my first K-Supreme in 2020. he coffee tasted great, I loved the features, but I could not use my reusable K-cup from my previous machine so I had to buy a new one. It made great coffee until one day it did not. I figured it was a fluke and since the machine was still under warranty, ordered a replacement brewer. The replacement brewer worked great and then at the first descale in my new apartment it stopped working again. I called customer service and they agreed to ship me a second replacement brewer and I should have it in a few days. I bought this brewer right after it came out. When the first one failed, I assumed I just got a dud. Now that a second has failed, it seems like it is more like a design flaw. Here's hoping the next one doesn't fail on me.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.