Arrived a day later than scheduled delivery day. Roses were frozen and probably sitting on a truck in subzero temperatures. Nothing says love and happy Valentine’s Day like dying frozen roses. Yes literally frozen and tips dying. Money should be refunded because product was definitely not as described.

The flowers are not as pictured. There is only one spring of baby's breath and very little greenery. The buds are tiny and some of them are partially black. Some of the leaves have fallen off. I'm embarrassed for my son to give these to his girlfriend but she is arriving in a matter of hours so no time to replace. The roses look cheap and definitely not worth the $40 plus which was paid.

Red Rose Bouquet Item # 980082141 I ordered the bouquet of 24 roses, approx. stem length: 50cm / 19.5 in. It was supposed to include: * Red Roses * Seeded Eucalyptus * Salal * Lily Grass * Israeli Ruscus * Variegated Pittosporum * Vase Included I did receive 24 roses: 12 were abt 19.5 inches & 12 were abt. 12 inches. The fillers did not include any seeded eucalyptus and variegated pittosporum. There were 2 stems of salal, 4 sprigs of lily grass, 2 stems of leather leaf fern, 2 stems of Israeli ruscus, and 1 stem of split leaf philodendron. Yes, Sam’s “Substitution Policy: To assure optimum freshness, different varieties may be substituted based on availability. In making substitutions, we take great care to ensure that we exceed your expectations, and that you will be satisfied with the flower quality and performance.” I wasn’t surprised that there had been a substitute for some of the filler greenery, except that the substitutes did not allow for the bouquet to resemble the photo and did not exceed nor meet my expectations. Additionally, the roses did appear to be fresh when I received them, but they never opened and bloomed. I’ve ordered fresh flowers many times in the past from Sam's and have been satisfied with my purchases and their service. This wasn’t one of the best experiences I’ve had ordering fresh flowers from Sam’s.

First time buying flowers from Sam's. I will never waste the money again. Flowers pictured are way larger and open. Out the 12 roses, maybe 4 of them opened nicely and looked good. The rest never opened and drooped. All turned dark quickly. One tiny sprig of baby's breath. Why bother? I bought these for the price and I won't make that mistake again.

These were for our 50th wedding anniversary celebration. They came as promised and were perfect. (I had them delivered 2 days early so that if there was a problem, I could make other plans.) They arrived with a variety of greenery to add to the vase, and it was fresh also. Here it is 1 week later, and they are still beautiful! I would highly recommend ordering these. BTW, as soon as they were delivered, I trimmed off a bit of each stem and placed them into water in which I had mixed the packet of preservative. I then placed them in a cool room until the day of the party. We had many compliments on them, and I was so pleased!

I could’ve gotten better flowers at the local discount grocery store than these. Not very fresh or nice at all. Very disappointed!

Seven out of 36 didn't last through 5 days even with fresh water and food energy couple of days. A little disappointing for my wife.

We ordered these flowers for a funeral and they looked nothing like the images online. They were small, smashed, and hadn’t even budded. I was shocked at how pathetic they looked and what we paid for them. Never order from there again.

These are indeed poor quality roses (just buy at the local supermarket if you're going for these) and I never had this happen before but we received 11 instead of a dozen. Very embarrassing how they messed that up :(.

The pictures do not do these roses justice. My wife loved them. She was more pleased with them than any flowers I have purchased on any online flowers store. I always order my flowers online. And these were the best. Good job Sam’s Club.