Okay, so here is the good and the bad; Bad- 1. Arrived a day late 2. ALL the roses we bruised with black tips embarrassing. So much so that, if you removed the bad petals there would have been non left on the buds. Good- 1. They were secured in the package extremely well. I was impressed how well. 2. Sam’s club refunded money. Due to the roses being secured so well in their package, the damage was not due mishandling during shipment. These roses were packaged after being manhandled, with a lack of care on the people who put them in their boxes. It’s a shame, because they were once beautiful roses.

These flowers are a disappointment! The flower arrangement does not look at all like what it does in the pictures. Not enough greenery, the roses are all buds. I could have went to the grocery store and purchased the flowers and the vase myself, for a lot cheaper at that, and it would have looked better. I expected something more put together just as the picture shows. I will not be purchasing flowers like this from Sams again.

Flowers just arrived, they are pretty. They do not have the babies breath, not one piece. I have now been on the customer service help desk for over an hour with no contact with flower desk. The general help desk has been trying to reach them for last 40 minutes. The customer service support in retailer's has taken a dive in last couple of years. It's not just a SAM's club, it's across the industry. 5-10 minutes I understand, an hour is ridicules. I can guarantee you if the president or VP for Sam's club called in they would not tolerate 75 minute wait for service. Just now finally talked to flower desk, we will see if there solution resolves the flower issue. They bigger issue the long wait to get help.

I used this Beautiful Bouquet for my Wedding 9.14.19 & it held up great for days!

I sent 1 1/2 dozen roses to my fiancee. They were beautiful. He was extremely surprised. They were delivered in perfect time and they were very fresh.

Arrived late, and looked like they had been forgotten in a freezer. Glad I already had a vase. The one that came with the flowers might have been big enough for the single dozen, but trying to fit in 36 would have take a shoehorn and would have tipped over if someone sneezed in the next room. Generally have been happy with sam's roses I've bought in store, but what arrived in the mail was very disappointing.

Normally I love their roses, however the additional greenery was not included and the flowers did not fit in the vase. I purchased the 36 count so I expected more for the price. The roses are much better in club. These were very small and some were already dying. I was disappointed as the flowers are usually much better.

I have bought flowers from Sam's several times and was always very pleased. I was really disappointed this time with the greenery. I had ordered it for my daughter in law's surprise 50th birthday party. It made me unhappy to go buy baby's breath and other greenery to make the arrangement. The greenery that I received did not look anything like what was pictured for the arrangement. I have told several friends and family members how pleased I had always been but not this time. Especially when they were going to be scene by at least one hundred people at the party. Roses were beautiful but the greenery was very disappointing. I don't feel like that I should have had to spend more on greenery to make the arrangement look presentable.

First time buying flowers from Sam's. I will never waste the money again. Flowers pictured are way larger and open. Out the 12 roses, maybe 4 of them opened nicely and looked good. The rest never opened and drooped. All turned dark quickly. One tiny sprig of baby's breath. Why bother? I bought these for the price and I won't make that mistake again.

The flowers arrived wilted & seemed very small. No greenery or anything like the description. I emailed right away with images & no response 1 week later, poor customer service at that. Flowers off the street are better looking. Even the one's in the store look better but I thought with Covid I'll be safe & order delivery. Never again, not from Sam's at least.