I got this on a really good sale a few months ago, the automated "eco mode" settings have already cut my energy bill enough to pay for the thermostat.

I bought this thermostat well over a year ago and I should have returned it the first time I had an issue. The issue I’m having is with the thermostat staying connected to the Wi-Fi and the thermostat being online in the Google home app. This thing drives me nuts! For roughly a month the device works as it should but then it starts to appear offline in the Google home app. The only way to fix it is to reset my att router and then the Google thermostat works as it should for roughly 72 hours and then it goes back to appearing offline in the Google home app. I use to have the 3rd generation nest thermostat hooked to this same router at our old house and it never gave me any trouble. If you ask me, this thermostat is junk and Google support has no remedy for the problem. They replaced the thermostat once but that fixed the issue for about 30 days and then it started appearing offline in the Google home app again. I’m to the point that I’m ready to go buy a different thermostat and throw this thing in the garbage.

I've had Nests in multiple AirBnB's, so got a couple of these. They don't use Nest App, and had to use Google Home app, which separated them from all other aligned property management. Also, not even close to being as intuitive for guests (click, tap side, slide side, tap side, figure out icons, etc.). BUT WORSE, had to replace batteries every few months... AND THEN, I had an emergency $700 repair bill, with the company's owner telling me the critically low battery caused additional AC system issues, and replaced it with a different thermostat (mine wasn't the first house he found issues at). I've pulled all these I've purchased and replaced with another HOme WiFi brand that I've been increasingly using. Guests also love the ease of use of the other brand.

Pretty easily installed and linked with my phone app. Keeps the home at a much more even temperature than my previous non-smart thermostat.

Love it. Just dont follow install guide. For my a/c unit said it's not compatible but it's if you go by wire color purpose.

Perfect for my small retirement dream home. Works great! Easy to install. Looks gorgeous on my wall.

It keeps disconnecting from the app. I bought it for my business which I don’t need it to be on all the time, but I need to cool down my suite between 2-3 hours ahead, but I can’t control it be cause all the time is offline

Don't find it as intuitive as past thermostats I have gotten from Nest. Missing turning the whole body of the unit to make selections as the new system I find to be difficult to make precise selections. Motion sensor to detect if it should maintain temperature is pointless too as unless you're in front of it constantly it wants to set an "eco-friendly" temp. Setup is still as easy as all the Nest thermostats are, app walks you through every step. The trim kit that is included with it is very nice.

This just arrived yesterday and is installed. The edges of the trim piece curve away from Whatever style this is supposed to be is just plain stupid. The back of the piece is clearly marked "this side against wall, which leaves the edges of the plate about 1/8" away from the wall. I would much prefer a convex plate where the edges meet the wall. The thermostat itself is fine but if you don't like the design of this "included" plate, plan on spending another $15 to get one that looks normal.

Step backwards, 1st day kid ripped off the wall trying to turn it