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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
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4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
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Showing 61-70 of 497 reviews
Nov 13, 2024
Reviewer name: Sapper
1 out of 5 stars
1 out of 5 stars review

Broken already...

I've had the set for less than three years and the weight distribution piece in the front edge of the washer has broken. I saw another review here and noted that my complaint was the same as mine. Now, I am trying to figure out what to do because this should not be broken; especially this soon in the life of the machine!!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Greetings, I can't imagine what you are going through right now. Let us help you with your washer. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147672129) to help our team pull up your information when you message us. Thank you. -Ricardo

Dec 3, 2024
Reviewer name: Manuel
1 out of 5 stars
1 out of 5 stars review

Samsung please fix the problem!

Fortunately I bought this over 4 years ago and it was working great. About a few weeks it started making noise until I opened it and noticed some bolts of the weights weirdly broke. Now that I see these other reviews I noticed this is something that the washer usually has the problem with. It's too expensive to be this defective!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Hi Manuel, It sounds incredibly frustrating to deal with something that was working well and then suddenly started malfunctioning, especially when you’ve invested in it. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your washing machine. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147845712 to help our team pull up your information. Leo

Nov 27, 2020
Reviewer name: Marsha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

How these appliances have changed for the better

Love the efficiency and cleaning power

Helpful?5O38O1SBTG2V13817511577
Nov 23, 2021
Reviewer name: Love Sams Club El Monte
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love Sam's Club, El Monte.

I love my new washer and dryer!

Helpful?5O38O1SBTG2V13817511577
Jun 29, 2020
Reviewer name: Angie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

Great looking and so quiet. Washes great!

Helpful?5O38O1SBTG2V13817511577
Mar 18, 2021
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

I love the dryer, my clothes come out looking great and completely dry.

Helpful?5O38O1SBTG2V13817511577
Jul 9, 2021
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung product stands out for the best.

Silence but works perfect!

Helpful?5O38O1SBTG2V13817511577
Oct 10, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Time saver

Calculates which makes washing/drying quicker.

Helpful?5O38O1SBTG2V13817511577
Dec 28, 2020
Reviewer name: ANNA H
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't buy Samsung Appliance

this was supposed to sync with iPhone, but didn't

Helpful?5O38O1SBTG2V13817511577
reply from Samsung

At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. I am including a helpful link to support your concerns on the Smart Care feature (https://bit.ly/3ps1pPY). If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142788525) and it will help our team pull up your information. We look forward to hearing from you. ^Lena

Jul 31, 2019
Reviewer name: Zee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy for the money

Replaced an LG 2 in 1 and they're really good so far.

Helpful?5O38O1SBTG2V13817511577
reply from Supplier Response

Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat