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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
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Showing 191-200 of 497 reviews
Nov 10, 2023
Reviewer name: KenL
1 out of 5 stars
1 out of 5 stars review

Poor Quality

Have put up with this washer for 3-yrs and time to move on! It leaks through the bottom of the door and has rattled loudly during the spin cycles soon after installed. Just figured that is what you get from Samsung, so didn't file any complaints. Just put up with it as it still washed clothes. Now the matching dryer is having issues. Nice looking machine and lots of features, but poor quality. Just purchased LG and it is soooo much nicer!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from SEA Care

We understand your irritation with the leaks and rattling of the washer, KenL. Let me guide you on what needs to be checked and prevent it from happening again. To resolve issues with your leaks and rattling/shaking washer, please follow the link, hyperlinks, and watch the instructional video. If the problem persists after completing the recommended steps, click on "NO, I NEED MORE HELP" for further assistance. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshooting/TSG01000977/ Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146508098) to help our team gather your information. Have a great day. ^Charles

Mar 27, 2020
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Love our new washer

[This review was collected as part of a promotion.] So far we have been really enjoying our new Samsung washing machine. The drum size is much larger than our previous machine, and the different wash cycles are easy to use allowing for many options. I have also noticed that the clothes seem so much cleaner even in a cold wash gentle cycle. It runs quiet. We are pleased with our purchase.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Mar 26, 2020
Reviewer name: vale123
4 out of 5 stars
4 out of 5 stars review

Works well

[This review was collected as part of a promotion.] I bought this in january and im loving it, the only issue it doesnt open unless you turn it on and also you only have about 30 seconds to add your laundry otherwise the alarm will start, but besides that its great

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Apr 8, 2021
Reviewer name: Diane E
5 out of 5 stars
5 out of 5 stars review

AMAZING Laundry Machine!

I got this as a Valentine's Day gift to me, and it's been fantastic ever since! The amount of laundry you can fit in it is awesome! I now have to do less loads per week! I was able to purchase the champagne colour washer and dryer set, and I'm looking forward to using it for many, many more years to come!

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
Sep 9, 2021
Reviewer name: Wendy
1 out of 5 stars
1 out of 5 stars review

Front panel wears off

Bought this washer in nov 2020. Only had it for 10 months and already the front panel words are rubbing off. Called customer support and unfortunately warranty doesn't cover cosmetic issues. I would have to get a new front panel which I'm sure the letters will rub off on that too. Don't waste your money on this machine unless you want to guess which button to push.

Helpful?5O38O1SBTG2V13817511577
Aug 3, 2020
Reviewer name: riceboyler
4 out of 5 stars
4 out of 5 stars review

Great features, watch for small leaks

[This review was collected as part of a promotion.] After having had this washer for about 3 months, we've been very happy with all of the feature, the capacity and the performance. It washes quickly and the clothes come out very clean. The only issue we've had twice is that there was a slight leak on our laundry room floor. After thoroughly cleaning the door seal, that appears to have cleared up, but it'd be nice if the seal wasn't so sensitive to allow for leaks.

Review from Samsung US
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May 20, 2022
Reviewer name: alexinsea
2 out of 5 stars
2 out of 5 stars review

Nothing as described

usually fans, our house is filled with samsung products. we have "everything samsung" however this product is very disappointing. unless we got a lemon, i would avoid this washing machine, i don't recommend this product. pro : i give 2 stars for the beautiful aesthetics and the good capacity. cons : it is so loud and noisy, very shaky. it scratches so easily, it's ridiculous. for example, simply by placing a container of laundry detergent on top of the washer or normal use ; scratches and dents. we experienced two water leaks in 7 months of use.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Customer Care

Hello alexinsea, We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused. Please know that we value your feedback and we will continuously work on improving the quality of the products we offer. Your issue is something we can improve with the steps provided in this links: Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016 Cycles, settings, and features on your Samsung Washing machine https://www.samsung.com/us/support/answer/ANS00061937/ Samsung washing machine error codes https://www.samsung.com/us/support/troubleshooting/TSG01002001 How to reset your washing machine https://www.samsung.com/us/support/answer/ANS00087882/ If you need additional assistance you may reach us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Reference number: 1144575562 Thank you for choosing Samsung. ^Ross

Oct 20, 2020
Reviewer name: Elsa
1 out of 5 stars
1 out of 5 stars review

I was so happy

I was really happy with my washer and my dryer but 9th month later my washer is broke a week ago the washer start doing a really loud sound my husband move the washer and found the it's a part from the motor broken. How that happen we don't have a idea

Review from Samsung Canada
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Jun 16, 2024
Reviewer name: Denise25165
5 out of 5 stars
5 out of 5 stars review

Excellent washer !!

(This review was collected as part of a promotion.) I am very happy with my Samsung washer! It has a variety of cycles that I use regularly. I love the steam cycle it just gives ur laundry that extra clean feeling.i love tge color. And I would definitely recommend this model. It is so versatile!!

Review from Caddle
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Jun 22, 2024
Reviewer name: PLOTTIN
5 out of 5 stars
5 out of 5 stars review

Does what it's supposed to.

We bought this washer (samsung wf45r6100a) and matching dryer 5 years ago and they have worked perfectly. I don't overload it, let the machine rest at least an hour between loads, and run the self-clean cycle when it tells me to. We've had zero issues. Clothes come out clean. Take good care of your possessions and they will take care of you.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577