Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
Sort by |
Showing 181-190 of 497 reviews
Sep 9, 2021
Reviewer name: Wendy
1 out of 5 stars
1 out of 5 stars review

Front panel wears off

Bought this washer in nov 2020. Only had it for 10 months and already the front panel words are rubbing off. Called customer support and unfortunately warranty doesn't cover cosmetic issues. I would have to get a new front panel which I'm sure the letters will rub off on that too. Don't waste your money on this machine unless you want to guess which button to push.

Helpful?5O38O1SBTG2V13817511577
Aug 3, 2020
Reviewer name: riceboyler
4 out of 5 stars
4 out of 5 stars review

Great features, watch for small leaks

[This review was collected as part of a promotion.] After having had this washer for about 3 months, we've been very happy with all of the feature, the capacity and the performance. It washes quickly and the clothes come out very clean. The only issue we've had twice is that there was a slight leak on our laundry room floor. After thoroughly cleaning the door seal, that appears to have cleared up, but it'd be nice if the seal wasn't so sensitive to allow for leaks.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
May 20, 2022
Reviewer name: alexinsea
2 out of 5 stars
2 out of 5 stars review

Nothing as described

usually fans, our house is filled with samsung products. we have "everything samsung" however this product is very disappointing. unless we got a lemon, i would avoid this washing machine, i don't recommend this product. pro : i give 2 stars for the beautiful aesthetics and the good capacity. cons : it is so loud and noisy, very shaky. it scratches so easily, it's ridiculous. for example, simply by placing a container of laundry detergent on top of the washer or normal use ; scratches and dents. we experienced two water leaks in 7 months of use.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Customer Care

Hello alexinsea, We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused. Please know that we value your feedback and we will continuously work on improving the quality of the products we offer. Your issue is something we can improve with the steps provided in this links: Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016 Cycles, settings, and features on your Samsung Washing machine https://www.samsung.com/us/support/answer/ANS00061937/ Samsung washing machine error codes https://www.samsung.com/us/support/troubleshooting/TSG01002001 How to reset your washing machine https://www.samsung.com/us/support/answer/ANS00087882/ If you need additional assistance you may reach us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Reference number: 1144575562 Thank you for choosing Samsung. ^Ross

Oct 20, 2020
Reviewer name: Elsa
1 out of 5 stars
1 out of 5 stars review

I was so happy

I was really happy with my washer and my dryer but 9th month later my washer is broke a week ago the washer start doing a really loud sound my husband move the washer and found the it's a part from the motor broken. How that happen we don't have a idea

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
Jun 16, 2024
Reviewer name: Denise25165
5 out of 5 stars
5 out of 5 stars review

Excellent washer !!

(This review was collected as part of a promotion.) I am very happy with my Samsung washer! It has a variety of cycles that I use regularly. I love the steam cycle it just gives ur laundry that extra clean feeling.i love tge color. And I would definitely recommend this model. It is so versatile!!

Review from Caddle
Helpful?5O38O1SBTG2V13817511577
Jun 22, 2024
Reviewer name: PLOTTIN
5 out of 5 stars
5 out of 5 stars review

Does what it's supposed to.

We bought this washer (samsung wf45r6100a) and matching dryer 5 years ago and they have worked perfectly. I don't overload it, let the machine rest at least an hour between loads, and run the self-clean cycle when it tells me to. We've had zero issues. Clothes come out clean. Take good care of your possessions and they will take care of you.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Jan 13, 2021
Reviewer name: Angry Mom
1 out of 5 stars
1 out of 5 stars review

Power button accessible when the Child Lock is ON

The Child lock button disables all buttons of the washer... EXCEPT the Power on/off button. Who is that childless genius that came up with this br(ainless)illiant idea of keeping the Power button accessible when the Child Lock is activated??? Any toddler will figure it out in less than 30 seconds which button has to be pushed to make washer stop. And no toddler will relate to your explanation that it's forbidden to touch THE button.

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
Nov 13, 2020
Reviewer name: Dscr5230
5 out of 5 stars
5 out of 5 stars review

Really love this washer!

[This review was collected as part of a promotion.] I purchased this Samsung washer along with a matching dryer. I am pleased with the many features it has, including the several temperature, rinse and spin variations. The washer is quick and quiet. The hot water gets very, very hot. The clothes come out clean and not ready overworked. I'm a fan!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Jun 10, 2020
Reviewer name: Lena
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] this is my first set of front loaders. i love that they are stacked, and i love the color. with the easy to use buttons, and settings i have the kids doing their own laundry. only thing i dont enjoy is that even with venting the washer the smell is still there. i'm purchasing the wipes for the plastic hopefully that along with venting will solve the smell issue.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Jun 13, 2022
Reviewer name: Kyle W
1 out of 5 stars
1 out of 5 stars review

Reliability and customer service lacking

had washer for 15 months from brand new. the bearing went out and sounded like a jet engine. i called customer service in january when the noise started and they said my warranty expired. i said the warranty covered the machine for 2 years but was told it was expired so i could either get a this fixed out of my own pocket or get a new washer. shoddy product and mediocre service.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Hello Kyle W, Thank you for reaching out. We appreciate you informing us that the bearing on your Samsung washer went out and sounded like a jet engine. We apologize for the inconvenience this has caused you, especially with the warranty. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Attached are the links to the troubleshooting steps to try when your Samsung washer is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw I've also included a link to our Warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/WF45R6100AW/US Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144605947 -Angelica