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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
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Showing 141-150 of 497 reviews
Sep 9, 2020
Reviewer name: Otto
5 out of 5 stars
5 out of 5 stars review

Really nice washer

[This review was collected as part of a promotion.] I have used this washer for several months and can say only good things about it: it holds a lot of stuff, it washes very well, you can modify several parameters, including the number of rinses which is important for me. And the last but not the least: the melody that the machine plays after it finishes the job sounds so happy that it makes me happy!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Aug 5, 2020
Reviewer name: AnaM33
3 out of 5 stars
3 out of 5 stars review

I LOVE the look!

[This review was collected as part of a promotion.] I LOVE the way this washer looks. I have bought many washers but my last was a Samsung washer and it lasted me 8 years before my teenage daughter overfilled and broke the front load washers glass. I ordered this one, my only complaint is it doesn't have a light inside like my previous. Other than that it's pretty and it washes good.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Thanks for sharing your experience on the matter. I think this is a good idea to make our product better. Always happy to hear from our customers. ^Pat

Feb 28, 2021
Reviewer name: RacerX
5 out of 5 stars
5 out of 5 stars review

Great Value name brand

i have always like samsung brands and this was the first washing machine we own. previously lg, whirlpool. from the get go, this is sexy machine, very smooth, very intuitive , very simple and clean. the machine is very quiet and easy to load and unload. very please!

Review from Samsung US
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Apr 24, 2024
Reviewer name: Andrea70959
4 out of 5 stars
4 out of 5 stars review

Great Front Load Washer

(This review was collected as part of a promotion.) I like this Samsung washer. It was easy to connect to our water lines, and the settings are straightforward and user-friendly. The soft charcoal colour of the washer complements a variety of cabinet styles. When using the quick wash setting, my clothes are cleaned quickly, and even with a heavier load, I don't worry about the machine moving around the laundry room. Plus, the machine is tall enough that you don't need to bend down to load and unload clothes, so it's easier on your back. The only downside is that the machine can be quite loud when dealing with a heavier load. You can hear the machine washing from an adjacent room, and the chime is a bit annoying if not turned off. Additionally, I don't quite understand the purpose of the steam settings. It was not a selling feature of the machine for me, but is a big part.

Review from Caddle
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Feb 21, 2022
Reviewer name: ALI R
1 out of 5 stars
1 out of 5 stars review

Worst purchase ever !

bought this washer and dryer as set for our new home which replaced the old school top load white set which was working pretty fine but we thought let's buy something new and fancy and since then we are having issues and issues with the washer. they dryer seems to work fine but the washer we just can't get it to vibrate and make loud banging noise. when you start the load it looks like its going to break the door open and when the spin cycle starts it always makes me nervous that something it going to break. i have leveled it and everything but still. my fault is i got lazy and waited to long to complain about it. now its not under 1 year warranty.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Hello ALI R, Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung washing machine vibrates and makes loud banging noise. We apologize for the inconvenience this has caused you, especially with the warranty. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you. Attached are the links to the troubleshooting guide you can try when your Samsung washer is shaking and noisy. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ https://www.samsung.com/us/support/troubleshooting/TSG01001985/ You may also refer to the video link below for other troubleshooting steps you can try to fix the issue. https://www.youtube.com/watch?v=ywOrH59K9Rw I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/WF45R6100AC/US For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144414091 -Angelica

Sep 2, 2022
Reviewer name: tariq
1 out of 5 stars
1 out of 5 stars review

Not worth the price

i purchased this washer in 2020 and has been a pain the the behind since day 1. shakes so bad, that it scares my kid. had someone come to "repair" it and it's got worse. my wife refuses to use this anymore and i have to buy a new washer now. my last samsung washer lasted for 10 yrs without problems and this one is a complete disappointment

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Hi tariq, Thank you for bringing this to our attention. We apologize for the inconvenience since after the repair the washer is still shaking and getting worst. You are a valued client of Samsung, and your experience matters to us. We like to inquire further about your concern with your Samsung washer. If you could please reach out to us directly on the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You can provide this reference number 1144874729 and it will help our team pull up your information. Thank you for choosing Samsung, and have a great day! ^Rainly

Feb 24, 2021
Reviewer name: Chrisl
5 out of 5 stars
5 out of 5 stars review

Great product at a great price

[This review was collected as part of a promotion.] Had the washer a couple months now it's the best purchase I've made in a long time. I love it, never had a front load washer before but it is worth the extra money. I thought it was all just hype for the new style but it works great.

Review from Samsung US
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Apr 16, 2020
Reviewer name: Lucario
5 out of 5 stars
5 out of 5 stars review

couldn't be happier

[This review was collected as part of a promotion.] Bought this washing machine to replace our old dinosaur and couldn't be happier with it. Its powerful yet quiet, and you get Samsung quality. My only nitpick with it is I would to be able to control the volume of the Samsung song. Like I could my old one.

Review from Samsung US
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Aug 3, 2020
Reviewer name: Not a Happy Camper
1 out of 5 stars
1 out of 5 stars review

Worst Washer Ever!

[This review was collected as part of a promotion.] Bought this washer in April 2020. Had to have had it repaired within the first 30 days. The washer has no light, vibrates and is loud (especially when it is spinning). Logged another call because of the noise. Samsung could not fix it and is replacing the washer.

Review from Samsung US
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reply from Samsung Cares

Thank you for sharing your experience ^Ty

Nov 12, 2020
Reviewer name: Lulu93
5 out of 5 stars
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] My first time buying a upgraded washer and I have to say it was the best investment ever. Not only is this washer quite from my last washer but it washes absolutely great. I'm still learning the new features it was but so far I'm impressed.

Review from Samsung US
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