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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
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Showing 121-130 of 497 reviews
Feb 13, 2022
Reviewer name: Madison
2 out of 5 stars
2 out of 5 stars review

Shattered glass

i have had this washer and the matching dryer for 6 months. it was working well other than needing to frequently clean pet hair out of the filter, up until a couple weeks ago when it started shaking and walking across the floor. some black gravel was also coming out of the bottom. today i was running a load and heard a strange sound, like coins in the washing machine. water was leaking from the front so i stopped the cycle. the interior glass of the door had completely shattered. luckily the machine is still under warranty and i'm hoping customer support will replace the unit, clearly it has issues.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Care

Hello Madison, Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung washer started shaking, making strange sounds, and leaking. We apologize for the inconvenience this has caused you, especially since you only had it for six months. It's not the experience we want you to have with one of our products, and we're here to help. Attached are the links to the troubleshooting guide you can try when your Samsung washer starts shaking and making noise. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ https://www.samsung.com/us/support/troubleshooting/TSG01001985/ The link below contains a troubleshooting guide you can try with your Samsung washer's leaking issue. https://www.samsung.com/us/support/troubleshooting/TSG01000977/ I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/WF45R6100AC/US For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144418056 -Angelica

Mar 24, 2021
Reviewer name: Kate
5 out of 5 stars
5 out of 5 stars review

Fast, stacking not for short people

[This review was collected as part of a promotion.] We are very happy with our washer/dryer. The washer is super fast compared to our previous model (not a samsung). I will note that I am 5'3" and I have to use a step stool to see the controls on the dryer with them stacked. Totally worth it.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Apr 13, 2020
Reviewer name: BabydollRe
5 out of 5 stars
5 out of 5 stars review

LOVE MY FRONT LOAD WASHER!

[This review was collected as part of a promotion.] I started using my Samsung Front Load Washer December 31, 2019! So far, all is good. I have no complaints and love the wash job it does! Love the options provided (haven't had to use them all just yet). Noise level is good. Love the self-clean option with reminder!!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Aug 4, 2020
Reviewer name: MJR72
5 out of 5 stars
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] This is our 2nd set of Samsung washers and dryers, will not be the last! The new models have all the features you need at a great price. They run non-stop during football and baseball season with no issues, cleaning the worst stains with ease!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Jul 19, 2020
Reviewer name: GilK
4 out of 5 stars
4 out of 5 stars review

Powerful features

This is one of the less noisy washers in the market. It has so many washing features and allows for several of these to be used in combination. I do have an issue with the random albeit brief banging just a few months after purchase. Also, you cannot turn off the chiming of the keys when you press them. Other than these two issues, it is a good washer.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Apr 22, 2024
Reviewer name: Parm47751
5 out of 5 stars
5 out of 5 stars review

Great washing machine

(This review was collected as part of a promotion.) So far this washing machine hasn't failed me, since I've had it for a few years. Plenty of smart features, quick washing, quiet and efficient. At this price point it's hard to get all these options but this Samsung washer ticks all the checkmarks.

Review from Caddle
Helpful?5O38O1SBTG2V13817511577
Aug 8, 2020
Reviewer name: Andzia76
5 out of 5 stars
5 out of 5 stars review

The best washer

[This review was collected as part of a promotion.] I love Samsung appliances.I used Washer and dryer for 12 years and never broken. Is working very quite and smooth. You can find in different colors .Some off them Olson have WiFi connection to your phone

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Aug 11, 2020
Reviewer name: Janina
5 out of 5 stars
5 out of 5 stars review

Love this washer!

I have had my Samsung washer/dryer set about a month and have used it numerous times already. You have several options to choose within the temperature, rinse, and spin settings, so you can easily fine tune it to your specific needs. I chose this model especially because it offers a steam option. I prefer a front loader because it uses less water. I am very happy with this new washer.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Aug 3, 2020
Reviewer name: Nick
5 out of 5 stars
5 out of 5 stars review

Fantastic Washer

[This review was collected as part of a promotion.] Following the failure of our stackable Washer and Dryer set, we selected this washer with the matching dryer. Great choice! Works very well. Low noise and vibration level. Efficient and timely washing and drying, and a sensor package that's top notch. You won't go wrong with the Samsung set

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Nov 14, 2023
Reviewer name: Disappointedinwasher
1 out of 5 stars
1 out of 5 stars review

hunk of junk

I bought this less than 2 years ago and it has been wonky for the past 6 months. It has completely stopped working now, won't turn on and if it does, it is inoperable- the control panel only blinks and emits a little song. I have spent a lot of time on the phone with Samsung customer service. After many complaints, Samsung agreed to extend the warranty and get it fixed. We will see how that goes but right now, I would not recommend this machine.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from SEA Care

Hello there, We realize the situation can be difficult if we don't have a working washer when doing the laundry. We're here to assist. Below is a link to diagnose if the washer won't turn and the control panel won't work if it turns on. Please click on the embedded word, "Washer turns on but won't start a cycle." Samsung washing machine power issues https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146531461) to help our team pull up your information. Have a great day. ^Camille