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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Steam for
Samsung 4.5 cu. ft. Front Load Washer with Steam
4 out of 5 stars
stars
560 ratings497 reviews
  1. 5 stars65% (364)
  2. 4 stars11% (59)
  3. 3 stars3% (14)
  4. 2 stars3% (19)
  5. 1 star19% (104)
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Showing 101-110 of 497 reviews
Jan 5, 2022
Reviewer name: Lana
1 out of 5 stars
1 out of 5 stars review

Broke in less than 6 months

Machine was purchased in May 2021, broke in mid December. Still waiting for it to be fixed

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from samsungcare

Hey, there Lana. Thank you for sharing this with us. I understand this process is time-consuming. We would like to thank you for your patience. We hope to have this issue resolved for you in a timely manner with our service center. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1144069265

Oct 21, 2024
Reviewer name: Tania68094
5 out of 5 stars
5 out of 5 stars review

Great quality

Would recommend this washing machine. I use it non stop and have never had any issues

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
May 20, 2022
Reviewer name: Debbie Z
5 out of 5 stars
5 out of 5 stars review

Amazing washer and dryer!

[This review was collected as part of a promotion.] This set is amazing!!!!! Clothes have never been cleaner!

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Oct 20, 2020
Reviewer name: Scorpio63
5 out of 5 stars
5 out of 5 stars review

Awesome Washer!!!

[This review was collected as part of a promotion.] I bought this washer in April of 2020 and I absolutely love it..... It has great features and works extremely well.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Aug 28, 2019
Reviewer name: Mr Smith
2 out of 5 stars
2 out of 5 stars review

Not so clean

[This review was collected as part of a promotion.] the clothes didn't come out very clean. we returned this item. i contacted samsung, but the result was the same. the clothes came out of the dryer not smelling clean

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Cares

Thank you for taking the time to provide us with your feedback. Samsung values your opinion and is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Aug 14, 2024
Reviewer name: YashwanthKumar43978
3 out of 5 stars
3 out of 5 stars review

So far going ok

I had tried this out with various settings, initially for some reason noticed a water leakage but later seems normal. Certain settings are excellently designed.

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Feb 26, 2021
Reviewer name: Cliffy
4 out of 5 stars
4 out of 5 stars review

Quiet

[This review was collected as part of a promotion.] Works well and is so quiet. Before our old machine was so noisy running at night was not an option. I can wash at anytime and efficiency rating is big to reduce electric bills

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577
Sep 1, 2024
Reviewer name: Umair
1 out of 5 stars
1 out of 5 stars review

Garbage quality

Bought this washer last March 2023. It won't spin and pauses contacted support, they said it's out of warranty. Last just over a year after warranty ended. Don't recommend it at all.

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Oct 11, 2021
Reviewer name: Grey
1 out of 5 stars
1 out of 5 stars review

Terrible

We bought this machine less then a year ago. It won't drain. Checked the filter and all the hoses. I do not recommend this unit. Comes with Smart Care which doesn't work also

Review from Samsung Canada
Helpful?5O38O1SBTG2V13817511577
reply from Operations

Hi Grey, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Jul 19, 2022
Reviewer name: Hotrod
5 out of 5 stars
5 out of 5 stars review

Love the features with steam

[This review was collected as part of a promotion.] I brought this a month ago to replace the one I had went bad after I had for over 15 years and love the way it wash. The only thing it do not have is a light inside like my old washer.

Review from Samsung US
Helpful?5O38O1SBTG2V13817511577