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Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
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4.5 out of 5 stars
stars
367 ratings245 reviews
  1. 5 stars76% (278)
  2. 4 stars10% (37)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (23)

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Showing 241-245 of 245 reviews
Jul 17, 2019
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

Bought two weeks ago and the control labels are wearing off.

We had to put scotch tape over the labels so that the unit could still be used without using the remote. Should be recalled.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hi Bob, Thank you for your feedback on this. We apologize for the inconvenience with this. Can you kindly reach out to us via email with pictures of this matter for assistance, please? You can email us a at 'customerserviceusa@midea.com.

Sep 6, 2019
Reviewer name: Mr. Tom
5 out of 5 stars
5 out of 5 stars review

yes

Easy install, cooling as promised, and easy controls Need info on the fresh air button use

Review from Midea
Helpful?5UV4SA35HGAG13817503026
May 21, 2020
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Works Great

Easy to install, instructions for Wi-Fi and App installation were simple to follow.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 2, 2023
Reviewer name: never again
1 out of 5 stars
1 out of 5 stars review

pure trash

Cooled one day a equip fail! Missing remote and parts! Sams club selling users junk! Do not buy!

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hi, never again. Thank you for your review of the Midea 12,000 BTU Window Air Conditioner. We're sorry to hear that your AC's performance and missing parts left you unsatisfied. For any remaining comments or concerns, please email us today at DigitalSupport@midea.com and refer to case number 111851356. Midea Customer Care. (BBB A+ Accredited Business)

Nov 21, 2019
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Great wifi function

Works like a charm

Review from Midea
Helpful?5UV4SA35HGAG13817503026